
Acura of Palm Beach
West Palm Beach, FL
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655 Reviews of Acura of Palm Beach
Was trying to purchase a Precision Certified 2024 RDX from this dealer. Found the vehicle on the Acura certified website with the pricing broken down to include: Sales Tax, Title Fee, Lein Record Fee, R from this dealer. Found the vehicle on the Acura certified website with the pricing broken down to include: Sales Tax, Title Fee, Lein Record Fee, Registration Fee, Registration Service Fee, Plate Fee and mail Fee. The (Acura) website had a 'Total'. When I contacted the dealer and they sent me an OTD (Out The Door) price they added in a $899 "Dealer Fee", A $2,495 fee for the certification, a $129 Electronic Registration Fee, a $149 Pre-Tag-Agency fee, and a $199 Document processing Fee. Increasing the "Total Price" of the vehicle $4,256.93 from what was presented on the Acura website derived from their own information. I can understand maybe $500 difference or so but almost $4300? Typical bait and switch. The salesperson Michael Vargo said the price listed on the site was the "Base Price". Absolutely ridiculous - Local dealers Acura Website price and OTD price are within a few hundred bucks. More
The Sales Manager Dio. Alvarez was instrumental in helping me achieve my dream of owning my dream car. His dedication and expertise made the entire process smooth and enjoy Alvarez was instrumental in helping me achieve my dream of owning my dream car. His dedication and expertise made the entire process smooth and enjoyable. He went above and beyond to ensure that all my needs were met, and his professionalism was exemplary. I highly recommend Dio Alvarez for anyone looking for exceptional service and expertise in the automotive industry. More
Sam and Daniel made my experience simple and stress free! They got me into the car I wanted at a price I was content with and I have nothing but good things to say about this dealership and their team!!! They got me into the car I wanted at a price I was content with and I have nothing but good things to say about this dealership and their team!!! More
Palm Beach Acura provided a fantastic buying experience! Samantha, the manager, was incredibly helpful throughout the process of purchasing my used G70. She was attentive, knowledgeable, and made sure I got Samantha, the manager, was incredibly helpful throughout the process of purchasing my used G70. She was attentive, knowledgeable, and made sure I got exactly what I was looking for. Highly recommend both the dealership and Samantha for anyone in the market for a quality vehicle! More
I have purchased three different vehicles from Samantha. Let’s just say the experience was amazing. Everyone I encountered throughout the process was professional knowledgeable, and could not do more to sat Let’s just say the experience was amazing. Everyone I encountered throughout the process was professional knowledgeable, and could not do more to satisfy my needs. I have dealt with many dealerships in my lifetime, but this was undoubtedly the best I’ve ever dealt with, I will never purchase another vehicle from any other dealership again. This is the way it’s supposed to be and I’m thinking seriously of trading my wife’s car in for another vehicle from them. Their service department is also A+. I have highly recommended Samantha and this dealership to family members and friends. More
I recently accompanied my mom to purchase an MDX Acura, and I must say, the experience was exceptional, all thanks to the incredible team at the dealership. From the moment we stepped in, Dio, the manager, and I must say, the experience was exceptional, all thanks to the incredible team at the dealership. From the moment we stepped in, Dio, the manager, and Gonzalo, our salesperson, went above and beyond to ensure that my mom felt comfortable and understood every aspect of the process. What truly stood out was their fluency in Spanish, which made communication effortless for my mom. Dio and Gonzalo patiently explained every detail of the car, taking the time to set up all the apps and features to perfection. Seeing my mom's joy as she drove off in her new SUV truly made our day. They didn't just sell a car; they created an unforgettable experience that made my mom feel like royalty. Their dedication and professionalism have certainly earned them a loyal client for life. Thank you, Dio and Gonzalo, for your outstanding service and for making my mom's car-buying journey so memorable. More
Had my daughter's Acura serviced at Napleton Acura. Zeek (Service Advisor) was very knowledgeable & explained all my service issues in detail. Zeek's professionalism reflects highly upon him and the N Zeek (Service Advisor) was very knowledgeable & explained all my service issues in detail. Zeek's professionalism reflects highly upon him and the Napleton Acura Dealership. Excellent customer service. Jerry N More