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Napleton’s Kia of Elmhurst

Elmhurst, IL

4.5
1,061 Reviews

727 West Grand Avenue

Elmhurst, IL

60126

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1,061 Reviews of Napleton’s Kia of Elmhurst

January 16, 2018

Ed Napelton kia is the best. I will never shop at another car dealership, ed Napleton have won me over. They are simply the best. Great people to work with. Great service. More

by Larry B Triplett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Gonzalez , Ken Montijo
Jul 19, 2019 -

Napleton’s Kia of Elmhurst responded

Please let us know if you have any additional questions about services you received and thank you again for choosing Ed Napleton's Kia of Elmhurst! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve. We hope to be of service to you again! Take care!

January 08, 2018

Awesome customer service. They made me feel important!! I really appreciated the great help I received at ED Napelton Elmhurst Kia. Our Sales representative Kyle Gonzalez really listened to my needs when pu More

by care34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
kyle Gonzalez
Jul 19, 2019 -

Napleton’s Kia of Elmhurst responded

If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

January 04, 2018

Honest. We worked with several sales people and managers because we wanted to compare brands and dealerships. On our third trip back to Ed Napleton we were re More

by Caryleb5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Montijo
Jul 19, 2019 -

Napleton’s Kia of Elmhurst responded

We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

December 21, 2017

Very nice and low pressure. I used Costco car buying service and the staff were very helpful! Especially Niveen. They were very upfront and gave me data on everything I asked abo More

by Matt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Niveen Syriana
Jul 19, 2019 -

Napleton’s Kia of Elmhurst responded

Please let us know if you have any additional questions about services you received and thank you again for choosing Ed Napleton's Kia of Elmhurst! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve. We hope to be of service to you again! Take care!

December 18, 2017

Happy Customer My experience with Napleton Kia was a positive experience. My salesman Mr. Kyle Gonzalez is an awesome salesman. I told him what I was looking for A More

by Helyn1962
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Gonzalez , Ken Montijo
Jul 19, 2019 -

Napleton’s Kia of Elmhurst responded

Please let us know if you have any additional questions about services you received and thank you again for choosing Ed Napleton's Kia of Elmhurst! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve. We hope to be of service to you again! Take care!

December 15, 2017

Excellent customer service Kyle Gonzalez was very pleasant to work with, very friendly and informative. He took the time to show us all the features on our cars. It was a great More

by Sandra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
We worked with 2 finance guys who were also very friendly and informative/helpful.
Jul 19, 2019 -

Napleton’s Kia of Elmhurst responded

Please let us know if you have any additional questions about services you received and thank you again for choosing Ed Napleton's Kia of Elmhurst! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve. We hope to be of service to you again! Take care!

December 11, 2017

Great Service Niven was my sale rep and she was amazing. We bought a Kia Soul and took a test drive with her. She was very knowledgeable, and great attention to det More

by Brice1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Niveen
Jul 19, 2019 -

Napleton’s Kia of Elmhurst responded

Please let us know if you have any additional questions about services you received and thank you again for choosing Ed Napleton's Kia of Elmhurst! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve. We hope to be of service to you again! Take care!

December 09, 2017

Great Car Buying Experience. Arturo Moreno made the whole car buying experience a pleasure. He took the time to find the right car that met all of my daughters needs. We were also More

by marybeth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Moreno
Jul 19, 2019 -

Napleton’s Kia of Elmhurst responded

Thanks again for taking the time to leave us this information about your recent visit. Take care!

November 30, 2017

Great Experience I initially went to the dealership to see the Cadenza model. The sales rep meet me and introduced himself. From that point on everything I had quest More

by James Vanadia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikola Nikolov, Ken Montijo, and Derius , Ken Montijo
Jul 19, 2019 -

Napleton’s Kia of Elmhurst responded

Safe travels!

November 28, 2017

Less-Stress buying experience Nikola Nikolov took the time to thoroughly explain some of the things that were stressing me out regarding buying my first car in over a decade. I ha More

by kevinpdooley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikola Nikolov
Jul 19, 2019 -

Napleton’s Kia of Elmhurst responded

Please let us know if you have any additional questions about services you received and thank you again for choosing Ed Napleton's Kia of Elmhurst!

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