Napleton’s Kia of Elmhurst

Andre Jennings was knowledgeable, patient and compromising. He deserves five stars but this place and the way management handles advertising deserves three stars. Drove 45min to see about an offe compromising. He deserves five stars but this place and the way management handles advertising deserves three stars. Drove 45min to see about an offer online and upfront the price went up. Waited over an hour to talk to finance people and the place wasn’t even busy. More

Deceptive Pricing Napleton Kia advertises several low ball prices in order to get you into the dealership. I saw a great price on a low mileage Sorento and inquired abo Napleton Kia advertises several low ball prices in order to get you into the dealership. I saw a great price on a low mileage Sorento and inquired about it. Clara, the internet sales person responded that the vehicle was not available and they are having issues removing the entry from the website. I was then emailed a list of Sorentos currently in inventory. I saw one I liked and went to the dealership. Since Clara is the Internet specialist she put me in touch with a salesperson, Eric Hernandez. We test drove the vehicle and were interested in buying it. When he asked me about what price I saw, he said well that is where the price begins. After the standard car dealership wait tactic, he asked how we were planning to pay for the vehicle, I said by check. More waiting, another question no price negotiation until we say when will take delivery. I said Tuesday he said they won't sell the car to us. The manager, John, didn't even come out to see us or talk with us. Then I said if I can move the money into my account today I will take delivery today. Nope they wouldn't make enough money on their advertised price. Napleton does not state on their website that financing is required. So my recommendation is if you think you are going to get a good deal or have a satisfying car buying experience stay away from this dealership. Their advertised pricing is dishonest. More

Andre did a wonderful job finding my son his first car. It was a great experience for him. We felt very comfortable working with him. Thank you! It was a great experience for him. We felt very comfortable working with him. Thank you! More

Andre was a great help in finding a great car and getting me the best deal! This was a great experience. I will definitely be recommending him to all my friends and family! me the best deal! This was a great experience. I will definitely be recommending him to all my friends and family! More

Best Car place I ever went to I had the best help here...Andre Jennings sr helped me out alot!!...recommend them to everybody anytime here...Andre Jennings sr helped me out alot!!...recommend them to everybody anytime More

My salesmans Andre Jennings Sr and Andre Jennings Jr were very helpful and worked very hard to get me the deal I wanted. Both were very polite and courteous they went above and beyond very helpful and worked very hard to get me the deal I wanted. Both were very polite and courteous they went above and beyond More

He’s awesome and very helpful. He was able to help me get out of my 2011 and into a 2017 with all my wants. out of my 2011 and into a 2017 with all my wants. More

Great experience working with Andre Jennings to get our hands on a KIA Telluride which we love. Helpful, professional, fun to work with. Really appreciated the whole experience. hands on a KIA Telluride which we love. Helpful, professional, fun to work with. Really appreciated the whole experience. More

I am happy with my deal l!!! This is the best dealership , I am really happy with the deal I got. I would like to thank the Amir and the managers who made it happen. I will defin This is the best dealership , I am really happy with the deal I got. I would like to thank the Amir and the managers who made it happen. I will definitely return to the dealership. More