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Napleton’s Kia of Elmhurst
Elmhurst, IL
1,076 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,076 Reviews of Napleton’s Kia of Elmhurst
May 26, 2020
Had a very great experience here. They were very quick in letting us seeing the car and quick in getting all the paperwork done as well. Nizar was very helpful in helping us get the best deal we could get. letting us seeing the car and quick in getting all the paperwork done as well. Nizar was very helpful in helping us get the best deal we could get. More
by jakecornelius4
Employees Worked With
Monica Jucan, Nizar Assria
May 26, 2020
Very friendly and made the process of buying my son's first car very easy. Whether a new or used car, it can be a scary process. We had a good experience. first car very easy. Whether a new or used car, it can be a scary process. We had a good experience. More
by Sharon
Employees Worked With
Nizar Assria
May 22, 2020
Great support from Rogan I and my wife visited there to find a used Audi Q5. Rogan helped us and told us best option we could do including new car purchase. He is very knowled I and my wife visited there to find a used Audi Q5. Rogan helped us and told us best option we could do including new car purchase. He is very knowledgeable and experienced but never pushed us til we are uncomfortable. Even we didn’t find there what we wanted this time, I appreciate his support and happy to come back! Masa More
by Masa
Employees Worked With
Rogan
May 20, 2020
Nizar was very honest and helpful throughout the whole process and made it a very simple and easy transaction. I highly recommend working with Nizar for your next car purchase. process and made it a very simple and easy transaction. I highly recommend working with Nizar for your next car purchase. More
by Thomas Oster
Employees Worked With
Nizar Assria
May 17, 2020
DO NOT DO BUSINESS HERE! I went today to purchase a 2019 Rogue with an advertised price of $17,624. I worked with Andre who told me that the price is set so low that the dealership is barely making money on Rogue with an advertised price of $17,624. I worked with Andre who told me that the price is set so low that the dealership is barely making money on it. I waited 30 minutes for him to come back with a price from the sales manager and was shocked and frankly upset. They charge $2,895 for a Used Vehicle Inspection fee, $1,395 for their "maintenance/add on warranty" , $900 Processing fee and then finally taxes and title. He gave me an out the door price of around 26k!!! He was willing to go down to $1895 on the Used vehicle Inspection fee since he misquoted me earlier....but they cannot explain what the fees break down to. When I declined the extra maintenance package, he said he couldn't get rid of the used vehicle fee or the processing fee. He needed 2 of the 3 fees to make a deal. This is shady business practice. This is also bait and switch practices. Andre's explanation is that the dealership has to get paid too, they got bills to pay. Places and sales practices like this is why people don't trust dealerships. They literally would rather not make a sale to price gouge someone who is desperate enough to buy. YOU'VE BEEN WARNED. More
by Irishmexicandrink
Employees Worked With
Andre
May 16, 2020
Nizar was absolutely amazing and helped me find the perfect car for myself. He definitely made the car buying experience less stressful and fun. Thanks!! perfect car for myself. He definitely made the car buying experience less stressful and fun. Thanks!! More
by Sarahjessica
Employees Worked With
Nizar Assria
May 16, 2020
I came to look at a pre-owned car that looked promising and was an incredible price. I was impressed by the clean and comfortable space inside the dealership and even more impressed by the condition of my and was an incredible price. I was impressed by the clean and comfortable space inside the dealership and even more impressed by the condition of my car. I met with Adam and he was extremely professional and patient. He even talked with my dad to assure him and broke down the final cost very clearly. I was so happy that he was the agent I got because it typically takes a little bit for my dad to feel confident. Adam broke down every possible option and stuck with us until we made the purchase. It really was an unarguably superb deal. So happy I found my new car at this dealership and got to work with Adam. It was such a blessing! He is probably one of the best agents I have ever purchased with! Kia is lucky to have him. More
by Jspigner
Employees Worked With
Adam
May 15, 2020
Excellent!!! The only was describe this amazing dealership. From the moment I walked in I was pleased with the friendliness and service here. Jimmy made my purchase so easy and painless. I know whe dealership. From the moment I walked in I was pleased with the friendliness and service here. Jimmy made my purchase so easy and painless. I know where I will be coming from now on. Thank you again! More
by Amysmith2328
Employees Worked With
Jimmy
May 14, 2020
Nizar was fantastic,he was very professional and easy to work with. He went above and beyond to meet our price and close the deal. He went all out. Highly recommend Nizar. work with. He went above and beyond to meet our price and close the deal. He went all out. Highly recommend Nizar. More
by Amfups
Employees Worked With
Nizar Assria
