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Napleton’s Kia of Elmhurst

Elmhurst, IL

4.3
1,075 Reviews

727 West Grand Avenue

Elmhurst, IL

60126

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1,075 Reviews of Napleton’s Kia of Elmhurst

December 12, 2020

I worked with Andre Jennings Sr on getting a new Lexus IS 300. He worked out a good deal with me. Thank you so much More

by musyd1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Jennings Sr
Dec 16, 2020 -

Napleton’s Kia of Elmhurst responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you again for choosing Ed Napleton's Kia of Elmhurst and we hope to see you again! Regards, Disa DeGrazia Customer Relations Manager Ed Napleton Acura/Kia 630 782 9300 630 926 7131 disa.degrazia@napleton.com

December 11, 2020

Once i paid off my car loan the bank sent me a letter that i might be eligible for GAP refund. I went to the dealership and spoke with a lady from their accounting department, i filled out the forms, the More

by galina g.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don't know their names
Feb 07, 2021 -

Napleton’s Kia of Elmhurst responded

Galina, thank you for sharing your experience with us. We are disappointed to learn of your visit and would like the opportunity to try and make this up to you. Please reach out at (630) 782-9300. We hope to hear from you soon.

December 11, 2020

Andre Jennings Jr., Nizar Assria, and Marius Petrutiu went above and beyond to help me get into my new vehicle with the best deal. I really appreciate their level of care and customer service. They are More

by Natasha...
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Jennings Jr., Marius Petrutiu, Nizar Assria
Dec 12, 2020 -

Napleton’s Kia of Elmhurst responded

Thank you so much for sharing your recent experience with us, Natasha...! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! Regards, Disa DeGrazia Customer Relations Manager Ed Napleton Acura/Kia 630 782 9300 630 926 7131 disa.degrazia@napleton.com

December 10, 2020

Andre Jennings Sr. was so great. I just bought my first car and he was able to help a ton. Thanks so much! We appreciate it a ton! More

by Sam N
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Jennings Sr.
Dec 12, 2020 -

Napleton’s Kia of Elmhurst responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you again for choosing Ed Napleton's Kia of Elmhurst and we hope to see you again! Regards, Disa DeGrazia Customer Relations Manager Ed Napleton Acura/Kia 630 782 9300 630 926 7131 disa.degrazia@napleton.com

December 10, 2020

Preasure working good sale, we got a great deal and experience , I would recommend thos place to other person! Thanks a lot everyone! Have a great day guys More

by jeonghoon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Syed ali, Nizar Assria
Dec 12, 2020 -

Napleton’s Kia of Elmhurst responded

Thank you so much for sharing your recent experience with us, Jeonghoon! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! Regards, Disa DeGrazia Customer Relations Manager Ed Napleton Acura/Kia 630 782 9300 630 926 7131 disa.degrazia@napleton.com

December 07, 2020

Andre Jennings was great with helping my daughter purchase her first new car. He was very informative about the car and explained all the options she had. Great employee. More

by Playadelneely
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Jennings
Dec 12, 2020 -

Napleton’s Kia of Elmhurst responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you again for choosing Ed Napleton's Kia of Elmhurst and we hope to see you again! Regards, Disa DeGrazia Customer Relations Manager Ed Napleton Acura/Kia 630 782 9300 630 926 7131 disa.degrazia@napleton.com

December 03, 2020

THANK YOU MS. DISA DEGRAZIA!!! It was a pleasure speaking with you today! Thank you for turning a bad situation into a good one. Thank you for listening, and responding professionally to my concerns. I want More

by Ms. Heard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Disa DeGrazia
December 01, 2020

Syed attended to me and I will recommend him to my friends. I enjoyed my visit and was given all the information needed. This dealership is very good and I hope to be back soon. More

by SAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Syed Ali
Dec 02, 2020 -

Napleton’s Kia of Elmhurst responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you again for choosing Ed Napleton's Kia of Elmhurst and we hope to see you again! Regards, Disa DeGrazia Customer Relations Manager Ed Napleton Acura/Kia 630 782 9300 disa.degrazia@napleton.com

December 01, 2020

Syed Ali was very knowledgeable and was a great help!! I had a wonderful experience. The service was excellent. Will most definitely recommend to others . More

by Zehra_ali
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Syed
Dec 02, 2020 -

Napleton’s Kia of Elmhurst responded

Thank you so much for sharing your recent experience with us, Zehra_ali! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! Regards, Disa DeGrazia Customer Relations Manager Ed Napleton Acura/Kia 630 782 9300 disa.degrazia@napleton.com

December 01, 2020

Dishonest is only word to describe this dealership.Car I wanted to purchase was 17,498 out door 25,000not sure what happened but I was not interested .Before coming here visited 2other out door cost were p More

by Lala80851
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Napelton kia
Dec 02, 2020 -

Napleton’s Kia of Elmhurst responded

We appreciate your honest feedback about your recent visit. We take our clients' comments seriously and would appreciate the chance to discuss your experience in more detail. If you would be willing, please reach out to us at (630) 782-9300 so we can understand the details of your particular situation and try to make this better. We look forward to hearing from you. Regards, Disa DeGrazia Customer Relations Manager Ed Napleton Acura/Kia 630 782 9300 disa.degrazia@napleton.com

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