
Napleton’s Kia of Elmhurst
Elmhurst, IL
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1,075 Reviews of Napleton’s Kia of Elmhurst
Once i paid off my car loan the bank sent me a letter that i might be eligible for GAP refund. I went to the dealership and spoke with a lady from their accounting department, i filled out the forms, the that i might be eligible for GAP refund. I went to the dealership and spoke with a lady from their accounting department, i filled out the forms, they made copies of my title and the letter sent from the bank and told me i will receive a check with the refund in about 4-6 weeks,it's been 10 weeks,i called told and they told me i wasn't eligible for the refund because it already expired.So i waited for nothing more than 2 months.Also most of the times we come for service,my husband finds out something that doesn't work after the service appointment,that they didn't even noticed and it's obvious More
Andre Jennings Jr., Nizar Assria, and Marius Petrutiu went above and beyond to help me get into my new vehicle with the best deal. I really appreciate their level of care and customer service. They are went above and beyond to help me get into my new vehicle with the best deal. I really appreciate their level of care and customer service. They are dedicated to putting the customer first and making sure that your happiness with your new vehicle, services, and financing is a priority. Andre was very humble and patient with me. He was very personable and actually listened to me so that he was able to effectively assist me. I would recommend all my friends and family to Napoleon's Kia of Elmhurst. If you are looking for a new vehicle with friendly staff and no hassle, Napoleon Kia is definitely the place to go. Ask for Andre Jennings Jr and he will get you all set!!! Thank you guys for everything!!! More
Preasure working good sale, we got a great deal and experience , I would recommend thos place to other person! Thanks a lot everyone! Have a great day guys experience , I would recommend thos place to other person! Thanks a lot everyone! Have a great day guys More
Andre Jennings was great with helping my daughter purchase her first new car. He was very informative about the car and explained all the options she had. Great employee. purchase her first new car. He was very informative about the car and explained all the options she had. Great employee. More
THANK YOU MS. DISA DEGRAZIA!!! It was a pleasure speaking with you today! Thank you for turning a bad situation into a good one. Thank you for listening, and responding professionally to my concerns. I want with you today! Thank you for turning a bad situation into a good one. Thank you for listening, and responding professionally to my concerns. I want people to know that one bad apple is not the reflection of a company. Just the fact that you personally reach out to me and family shows that Kia of Elmhurst really cares about their customer, and for that, I will most definitely be back for future business. THANK YOU AGAIN! The Heard Family More
Syed attended to me and I will recommend him to my friends. I enjoyed my visit and was given all the information needed. This dealership is very good and I hope to be back soon. friends. I enjoyed my visit and was given all the information needed. This dealership is very good and I hope to be back soon. More
Syed Ali was very knowledgeable and was a great help!! I had a wonderful experience. The service was excellent. Will most definitely recommend to others . had a wonderful experience. The service was excellent. Will most definitely recommend to others . More
Dishonest is only word to describe this dealership.Car I wanted to purchase was 17,498 out door 25,000not sure what happened but I was not interested .Before coming here visited 2other out door cost were p wanted to purchase was 17,498 out door 25,000not sure what happened but I was not interested .Before coming here visited 2other out door cost were price car ,taxes, title ,doc fee, which added about 3,000 to price but at Napelton Kia fees added to price of car were in access of 8,000dollars. Stay away hidden fees dishonest , salesman had hearing problem I told him 4x remove hidden fees or I will not purchase. He continued to try to convince me 8,000 fees were needed to purchase car.5 star reviews not sure there even real buyer be ware stay away from this place dishonest dealership.. More