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Napleton’s Kia of Elmhurst

Elmhurst, IL

4.4
1,070 Reviews
Call Dealership (630) 782-9300
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727 West Grand Avenue

Elmhurst, IL

60126

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1,070 Reviews of Napleton’s Kia of Elmhurst

September 29, 2022

James, is not pushy salesman, polite and honest person. He explained everything the car we bought. More

by xelyn123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James sublette, Monica Jucan
Report | Print
Oct 01, 2022 -

Napleton’s Kia of Elmhurst responded

Xelyn123, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you continue to choose us for all your automotive needs! Take care! Regards, Julissa Varela Customer Relations Manager Ed Napleton Acura KIA of Elmhurst 630-941-4300 ext 2339/2378 julissa.varela@napleton.com

September 29, 2022

Had a great experience at Kia today. Enjoyed a couple of the models but ended up with the Sorento. James was patient and worked with financial needs. Would definitely recommend. More

by Funkyduck
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Sublette
Report | Print
Oct 01, 2022 -

Napleton’s Kia of Elmhurst responded

Funkyduck, we're happy you found our staff to be so supportive during your experience here at Ed Napleton's Kia of Elmhurst. Thanks again for the recommendation, and have an amazing day! Regards, Julissa Varela Customer Relations Manager Ed Napleton Acura KIA of Elmhurst 630-941-4300 ext 2339/2378 julissa.varela@napleton.com

September 29, 2022

Andre Sr. Was the best!! Service was prompt. Showroom clean too!! I recommend everyone go to Andre!! More

by Rita
Recommend Dealer
Yes
Employees Worked With
Andre jennings
Report | Print
Oct 07, 2022 -

Napleton’s Kia of Elmhurst responded

We're glad to hear our Staff took such great care of you, Rita! We hope we can continue to be of service to you down the road! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! Regards, Angela Rivera Customer Relations Manager Ed Napleton Acura/Kia Of Elmhurst 630-941-4300 ext 2339-2378 angela.rivera@napleton.com

September 28, 2022

This the second time we have had experience with same sales his last name Abdallah and first name’s Adam his very helpful, and best advice and experience our car SR he gives us the best advice for our se More

by Mony fitak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Abdallah , Monica Jucan
Report | Print
Sep 28, 2022 -

Mony fitak responded

Thanks for Kia and all team and good luck for Adam Abdallah he’s the best👍👍👍

September 28, 2022

I had one deal about price,but after when gave me papers, price it's was difrent,a much higher rate.One year ago started problem with AC ,when I trn on cold every where is cold,but not whete is break and gas More

by marinacampar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bulgarian lady
Report | Print
Oct 02, 2022 -

Napleton’s Kia of Elmhurst responded

Hi, thank you for sharing your experience with us. We are disappointed to learn of your visit and would like the opportunity to try and make this up to you. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (630) 782-9300 and we will do our best to make this better.

September 28, 2022

If you are looking for a new or used car this is the place. Big selections and great deals. More

by loriwhite039
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Jucan
Report | Print
Oct 01, 2022 -

Napleton’s Kia of Elmhurst responded

Loriwhite039, thank you for sharing your positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Ed Napleton's Kia of Elmhurst! Regards, Julissa Varela Customer Relations Manager Ed Napleton Acura KIA of Elmhurst 630-941-4300 ext 2339/2378 julissa.varela@napleton.com

September 27, 2022

Test drove a couple of cars and found the right one for me. My sales person was AWESOME! More

by maritrue3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Jennings Sr
Report | Print
Sep 28, 2022 -

Napleton’s Kia of Elmhurst responded

We're glad to hear our Staff took such great care of you, Maritrue3! We hope we can continue to be of service to you down the road! Please don't hesitate to reach out if there's anything additional we can do for you. Regards, Julissa Varela Customer Relations Manager Ed Napleton Acura KIA of Elmhurst 630-941-4300 ext 2339/2378 julissa.varela@ napleton.com

September 27, 2022

I’ve purchased a few vehicles from this dealership and am always treated right. James Sublette was my salesman and will be as long as I buy vehicles. Kind, courteous, and professional. When I needed to be ou More

by rhc2200
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Sublette, Monica Jucan
Report | Print
Sep 28, 2022 -

Napleton’s Kia of Elmhurst responded

Rhc2200, thank you for your positive review. We're glad to hear that you found our team here at Ed Napleton's Kia of Elmhurst so helpful in the purchase of your new vehicle. Thanks again for taking the time to leave us this information about your recent visit. Take care! Regards, Julissa Varela Customer Relations Manager Ed Napleton Acura KIA of Elmhurst 630-941-4300 ext 2339/2378 julissa.varela@napleton.com

September 27, 2022

Looking for a new vehicle to help families in need. Look forward to it. Thanks Clif for the recommendation. More

by tfc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilson, Clifton
Report | Print
Sep 28, 2022 -

Napleton’s Kia of Elmhurst responded

Tfc, thanks for your great review, and for giving our dealership such a high star rating! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care! Safe travels! Regards, Julissa Varela Customer Relations Manager Ed Napleton Acura KIA of Elmhurst 630-941-4300 ext 2339/2378 julissa.varela@ napleton.com

September 27, 2022

I came in looking at the new Integra! I love the vehicle. The sales person was really good! Thank you More

by Cross
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilson
Report | Print
Sep 29, 2022 -

Napleton’s Kia of Elmhurst responded

Congratulations on your new car, Cross! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Regards, Julissa Varela Customer Relations Manager Ed Napleton Acura KIA of Elmhurst 630-941-4300 ext 2339/2378 julissa.varela@napleton.com

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