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Napleton’s Kia of Elmhurst

Elmhurst, IL

4.3
1,075 Reviews
Call Dealership (630) 782-9300
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727 West Grand Avenue

Elmhurst, IL

60126

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1,075 Reviews of Napleton’s Kia of Elmhurst

October 04, 2022

He was funny great to deal with very reasonable and sat with us and helped my mom purchase her car with a reasonable car. Highly recommended More

by Nibalaly1102
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sr
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Oct 08, 2022 -

Napleton’s Kia of Elmhurst responded

Nibalaly1102, thank you for your positive review. We're glad to hear that you found our team here at Ed Napleton's Kia of Elmhurst so helpful in the purchase of your new vehicle. Thanks again for the recommendation, and have an amazing day! Regards, Julissa Varela Customer Relations Manager Ed Napleton Acura KIA of Elmhurst 630-941-4300 ext 2339/2378 julissa.varela@napleton.com

October 04, 2022

Dealer was motivated to make the deal work. Appreciate the opportunity to find a deal that worked for both parties. More

by Rich
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Jennings
Report | Print
Oct 08, 2022 -

Napleton’s Kia of Elmhurst responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen, Rich. Thank you and we hope to see you again! We hope you continue to choose us for all your automotive needs! Take care! Regards, Julissa Varela Customer Relations Manager Ed Napleton Acura KIA of Elmhurst 630-941-4300 ext 2339/2378 julissa.varela@napleton.com

October 04, 2022

Had a great experience working with Andre. He gave us a good deal and was fast. More

by aidan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre
Report | Print
Oct 08, 2022 -

Napleton’s Kia of Elmhurst responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen, Aidan. We want all our customers to feel this way when leaving our dealership! Thank you and we hope to see you again! Regards, Julissa Varela Customer Relations Manager Ed Napleton Acura KIA of Elmhurst 630-941-4300 ext 2339/2378 julissa.varela@napleton.com

October 01, 2022

Arby did an awesome job! He explained the features and worked with us on payment and finance. We love our new Sorento! Thanks!! More

by Chad W,
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arby
Report | Print
Oct 03, 2022 -

Napleton’s Kia of Elmhurst responded

Hi Chad, we're glad to hear you found our staff to be so informative and helpful. Our team is available should you require any extra help.

September 30, 2022

James Sublette was an amazing salesman. He was very friendly, kind, and patient with me as I looked for my new vehicle. I will definitely refer James to my friends and family. His work is p More

by r-palmore
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Sublette
Report | Print
Oct 03, 2022 -

Napleton’s Kia of Elmhurst responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Our team is available should you require any extra help.

September 29, 2022

James, is not pushy salesman, polite and honest person. He explained everything the car we bought. More

by xelyn123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James sublette, Monica Jucan
Report | Print
Oct 01, 2022 -

Napleton’s Kia of Elmhurst responded

Xelyn123, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you continue to choose us for all your automotive needs! Take care! Regards, Julissa Varela Customer Relations Manager Ed Napleton Acura KIA of Elmhurst 630-941-4300 ext 2339/2378 julissa.varela@napleton.com

September 29, 2022

Had a great experience at Kia today. Enjoyed a couple of the models but ended up with the Sorento. James was patient and worked with financial needs. Would definitely recommend. More

by Funkyduck
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Sublette
Report | Print
Oct 01, 2022 -

Napleton’s Kia of Elmhurst responded

Funkyduck, we're happy you found our staff to be so supportive during your experience here at Ed Napleton's Kia of Elmhurst. Thanks again for the recommendation, and have an amazing day! Regards, Julissa Varela Customer Relations Manager Ed Napleton Acura KIA of Elmhurst 630-941-4300 ext 2339/2378 julissa.varela@napleton.com

September 29, 2022

Andre Sr. Was the best!! Service was prompt. Showroom clean too!! I recommend everyone go to Andre!! More

by Rita
Recommend Dealer
Yes
Employees Worked With
Andre jennings
Report | Print
Oct 07, 2022 -

Napleton’s Kia of Elmhurst responded

We're glad to hear our Staff took such great care of you, Rita! We hope we can continue to be of service to you down the road! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! Regards, Angela Rivera Customer Relations Manager Ed Napleton Acura/Kia Of Elmhurst 630-941-4300 ext 2339-2378 angela.rivera@napleton.com

September 28, 2022

This the second time we have had experience with same sales his last name Abdallah and first name’s Adam his very helpful, and best advice and experience our car SR he gives us the best advice for our se More

by Mony fitak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Abdallah , Monica Jucan
Report | Print
Sep 28, 2022 -

Mony fitak responded

Thanks for Kia and all team and good luck for Adam Abdallah he’s the best👍👍👍

September 28, 2022

I had one deal about price,but after when gave me papers, price it's was difrent,a much higher rate.One year ago started problem with AC ,when I trn on cold every where is cold,but not whete is break and gas More

by marinacampar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bulgarian lady
Report | Print
Oct 02, 2022 -

Napleton’s Kia of Elmhurst responded

Hi, thank you for sharing your experience with us. We are disappointed to learn of your visit and would like the opportunity to try and make this up to you. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (630) 782-9300 and we will do our best to make this better.

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