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Napleton’s Kia of Elmhurst

Elmhurst, IL

4.3
1,075 Reviews

727 West Grand Avenue

Elmhurst, IL

60126

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1,075 Reviews of Napleton’s Kia of Elmhurst

October 18, 2022

We came in for a car and met with Andre Sr. He's the best at what he does. Any questions he will answer them! More

by cadillacbob21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sr
Oct 20, 2022 -

Napleton’s Kia of Elmhurst responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen, Cadillacbob21. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! Regards, Julissa Varela Ed Napleton Acura KIA of Elmhurst Customer Relations Manager 630-941-4300 ext 2339/2378 julissa.varela@napleton.com

October 15, 2022

The car buying process was the easiest I’ve had in a while. I didn’t get pressured or over sold anything. I was able to do some additional research while here and I got the best deal to negotiate. If yo More

by John W.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Jennings Sr
Oct 18, 2022 -

Napleton’s Kia of Elmhurst responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen, John W.. Thank you and we hope to see you again! Safe travels! Regards, Juiissa Varela Customer Relations Manager Ed Napleton Acura/KIA of Elmhurst 630-341-4300 e xt 2339/2378 julissa.varela@napleton.com

October 14, 2022

Senior was amazing and made the car buying process smooth and enjoyable. Took the time to answer questions and provide car delivery the next day. Much appreciated More

by Marcusbartley5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Jenkins
Oct 16, 2022 -

Napleton’s Kia of Elmhurst responded

We're glad to hear our Staff took such great care of you, Marcusbartley5! We hope we can continue to be of service to you down the road! We hope you continue to choose us for all your automotive needs! Take care! Regards, Angela Rivera Customer Relations Manager Ed Napleton Acura/Kia Of Elmhurst 630-941-4300 ext 2339-2378 angela.rivera@napleton.com

October 13, 2022

To Mr. Andre Jennings Sr, I give him my full gratitude for his curtious and professional attitude for going out of his way in processing my application in m More

by Wieslawa
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andre Jennings Sr.
Oct 16, 2022 -

Napleton’s Kia of Elmhurst responded

We're glad to hear our Staff took such great care of you, Wieslawa! We hope we can continue to be of service to you down the road! Please let us know if you have any additional questions about services you received and thank you again for choosing Ed Napleton's Kia of Elmhurst! Regards, Angela Rivera Customer Relations Manager Ed Napleton Acura/Kia Of Elmhurst 630-941-4300 ext 2339-2378 angela.rivera@napleton.com

October 12, 2022

Really great experience working with Andre. Did not think I would walk out with a new car but Andre made jt happen. Happy with the buy and dealership! More

by mes807
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Jennings Sr., Monica Jucan
Oct 13, 2022 -

Napleton’s Kia of Elmhurst responded

Thank you so much for sharing your recent experience with us, Mes807! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! Safe travels! Regards, Julissa Varela Customer Relations Manager Ed Napleton Acura KIA of Elmhurst 630-941-4300 ext 2339/2378 julissa.varela@napleton.com

October 11, 2022

Awesome service here. Ramon was great in helping us get what we needed. Even when everyone was checking out for the day he stood with us til the end! Thank you so much! More

by Diana
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramon; Demetrius
Oct 13, 2022 -

Napleton’s Kia of Elmhurst responded

Diana, we strive for a high level of customer satisfaction in all aspects of our dealership. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Thank you again for the great review! Regards, Julissa Varela Customer Relations Manager Ed Napleton Acura KIA of Elmhurst 630-941-4300 ext 2339/2378 julissa.varela@napleton.com

October 10, 2022

Very good dealership…they resolved my issue…. awesome customer care. Martha was amazing with me More

by zakariyamaster
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Jucan
Oct 12, 2022 -

Napleton’s Kia of Elmhurst responded

Hi, thanks for sharing your recent service experience with us! We hope you continue to choose Ed Napleton's Kia of Elmhurst as your first choice for all your vehicle needs. Safe travels!

October 06, 2022

Andre Sr. Was amazing!!! He made the process easy and fast for us!!! I definitely recommend him for all things cars. More

by Lolita Ransom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Jennings Sr
Oct 10, 2022 -

Napleton’s Kia of Elmhurst responded

Lolita Ransom, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Regards, Marta Nilles Customer Relations Manager Ed Napleton Acura/Kia 630-782-9300 x2378/ x2339 marta.nilles@napleton.com

October 04, 2022

It’s the worst deajj look dealer I’ve ever visit n never again will i step in any kia dealer again n manager kevin n jessica r lier’s n upsetted my wife n wasted r time n left with a bitter taste u guy’s su More

by Bullxxxxers
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin manager n jessica both lier’s , Monica Jucan
Oct 13, 2022 -

Napleton’s Kia of Elmhurst responded

Hello, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (630) 782-9300 so we can work towards a resolution. We look forward to hearing from you. Take care!

October 04, 2022

Funny honest and was very easy to work with me and my family. This man is the real deal. Highly recommend everyone who comes in to come and see this man More

by Ebnabbas2211
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sr
Oct 08, 2022 -

Napleton’s Kia of Elmhurst responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen, Ebnabbas2211. Thank you and we hope to see you again! We hope you continue to choose us for all your automotive needs! Take care! Regards, Julissa Varela Customer Relations Manager Ed Napleton Acura KIA of Elmhurst 630-941-4300 ext 2339/2378 julissa.varela@napleton.com

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