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Napleton's Auto Park of Urbana - Service Center
Urbana, IL
625 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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625 Reviews of Napleton's Auto Park of Urbana - Service Center
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March 07, 2024
Roger is absolutely amazing! I’ve been to Toyota service centers in two states and have dealt with a jerk before, Roger is not one of them! I’ve been to Toyota service centers in two states and have dealt with a jerk before, Roger is not one of them! More
by mk
Employees Worked With
March 06, 2024
Roger is the best Toyota service specialist hands down ! !! If you need assistance please ask for him ! He will go above and beyond every time I can’t stress it enough. Thank you again sir for always helping !! If you need assistance please ask for him ! He will go above and beyond every time I can’t stress it enough. Thank you again sir for always helping me get my vehicle taken care of . More
by mmakows3
Employees Worked With
March 06, 2024
I love my Tacoma and have complete faith in the service department. Thank you guys. department. Thank you guys. More
by bbehrns1
March 04, 2024
Took my car in for a comprehensive check up. Had to bring my car back 3 weeks later after it started making a roaring noise. My bearings were shot. My car report suddenly showed more things yell Had to bring my car back 3 weeks later after it started making a roaring noise. My bearings were shot. My car report suddenly showed more things yellow and red as opposed to the green they were weeks before. I feel as though my car was not properly checked and had to repeat doing an alignment. They gave me a small discount but considering the cost of bringing my car in back to back, it didn’t really help. As a woman, I always feel taken advantage of at car shops and this felt worse than usual. I know dealerships are expensive but I expect the work to be thorough for the price. More
by Lleonatti
Employees Worked With
March 04, 2024
Roger is super helpful and a great communicator. Scheduling appointments is easy and quick. He provided honest feedback. Scheduling appointments is easy and quick. He provided honest feedback. More
by ES
Employees Worked With
March 04, 2024
Roger is the man. He is consistently reliable and always lends a helping hand when needed! He is consistently reliable and always lends a helping hand when needed! More
by TJ
Employees Worked With
March 02, 2024
Identified tire leak that was missed at another service provider in town. Completed all repairs. provider in town. Completed all repairs. More
by Nkat
Employees Worked With
March 01, 2024
Workers where been kind with me they attend me on time and respectably no damage on my car. and respectably no damage on my car. More
by diegonicolasjose862
Employees Worked With
February 29, 2024
Todd was very quick and professional. I appreciate communication via text messages. Three other words I appreciate communication via text messages. Three other words More
by Barkleyphotography
Employees Worked With
February 29, 2024
I would like to thank Payton he made sure i got in and out of there in a timely manner. out of there in a timely manner. More
by scarson2323
Employees Worked With
