Napleton's Auto Park of Urbana - Service Center

Todd was great, as usual. Was very early for my appointment but managed to get my truck in and finished ahead of schedule. Was very early for my appointment but managed to get my truck in and finished ahead of schedule. More

Todd is very friendly and helpful. Willing to answer all the questions and shows very good attitude. Willing to answer all the questions and shows very good attitude. More

Todd es uno de los mejores, muy amable y atento, me explica muy detalladamente todo lo que necesita mi RAV4. Siempre que voy a mi servicio pido por Todd . explica muy detalladamente todo lo que necesita mi RAV4. Siempre que voy a mi servicio pido por Todd . More

I just wanted to give a shoutout to Derek Scroggins for taking care of my 16 year old son on his first oil change - as he has our whole family over the years. His customer service is top notch! If you’re g taking care of my 16 year old son on his first oil change - as he has our whole family over the years. His customer service is top notch! If you’re getting your car serviced, I highly recommend Derek at Napleton’s! More

Great service in a short amount of time. The only thing that would make service better is a car wash and a vacuum for new car owners! The only thing that would make service better is a car wash and a vacuum for new car owners! More

I get great service for my Toyota Avalon at this dealership. Roger always explains the services to be performed and the estimated cost. He also notifies me of the progress of the service and any une dealership. Roger always explains the services to be performed and the estimated cost. He also notifies me of the progress of the service and any unexpected finds. I have been completely satisfied More

Todd was great to work with, very nice and helpful. Explained everything well and kept me up to date with everything! Explained everything well and kept me up to date with everything! More

I saw Roger for my scheduled maintenance and everything went smoothly. He was very polite and informative, and the service was fast! went smoothly. He was very polite and informative, and the service was fast! More

Fantastic, professional and friendly customer service. Best in town. Won't go anywhere else for car maintenance. Best in town. Won't go anywhere else for car maintenance. More

I have enjoyed my experience with Napleton’s Toyota for both sales and maintenance. Todd was my maintenance rep, and he took excellent care of me. Todd communicated well and was transparent about maintenan both sales and maintenance. Todd was my maintenance rep, and he took excellent care of me. Todd communicated well and was transparent about maintenance options and pricing. Great job, and I look forward to working with Todd again at my next appointment! More