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Napleton's Auto Park of Urbana
Urbana, IL
2,556 Reviews
Napleton's Auto Park of Urbana in Urbana, IL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (888) 355-0139.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,556 reviews
February 24, 2024
Tyreese smith was a great salesman. He found me exactly what I was looking for in a short time . He made my car buying process a piece of cake . I will definitely recommend him to my fa He found me exactly what I was looking for in a short time . He made my car buying process a piece of cake . I will definitely recommend him to my family and friends! More
by Trinitypursely4
Employees Worked With
February 24, 2024
Love His process it was a fun and easy. I highly recommend him. Ask for for Reese I highly recommend him. Ask for for Reese More
by Smithest2024
Employees Worked With
February 23, 2024
Todd got me in at a last minute notice. Service light came on for routine maintenance; oil change, tire rotation, ... etc. Service light came on for routine maintenance; oil change, tire rotation, ... etc. More
by traditionalarcher
February 22, 2024
We are pleased with the quality of Napleton Toyota. We service all 3 cars here, always so nice and informative. Roger took care of us the last 2 times. Thank you for doing a great job! All the staff ar We service all 3 cars here, always so nice and informative. Roger took care of us the last 2 times. Thank you for doing a great job! All the staff are nice here. We have been using Napleton for a long time! More
by sveitch
Employees Worked With
February 22, 2024
I bought a new highlander 7 years ago and have always been happy with the service. Todd has been a good resource for me and I rate him a 5 been happy with the service. Todd has been a good resource for me and I rate him a 5 More
by rdbishop1
Employees Worked With
February 21, 2024
Awesome doing business with Todd. Liked everyone in the facility including the other Service Advisors that I had talked to while going there. Liked everyone in the facility including the other Service Advisors that I had talked to while going there. More
by aditpbhiday
Employees Worked With
Other Employees :
The greeters are awesome too.
February 21, 2024
This is a good service experience, good service attitude and no waiting time, and the oil change and tire adjustment time only one hour, very satisfying experience. and no waiting time, and the oil change and tire adjustment time only one hour, very satisfying experience. More
by XIN SHI
February 20, 2024
They took care of what our van needed promptly and for the best price possible - thanks. the best price possible - thanks. More
by nwatson
Employees Worked With
February 16, 2024
I appreciate working with Mr. Roger Viti. He is knowledgeable and has good communication skills. Roger Viti. He is knowledgeable and has good communication skills. More
by Mike_kuntz
February 13, 2024
First visit to service department and Todd made me feel welcome and treated me like I was long time customer. Will definitely be back and will recommend. welcome and treated me like I was long time customer. Will definitely be back and will recommend. More
by Jeff C
