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Napleton's Auto Park of Urbana
Urbana, IL
2,539 Reviews
Napleton's Auto Park of Urbana in Urbana, IL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (888) 355-0139.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,539 reviews
April 04, 2024
Love the service from Napletons! Todd was great and kept me informed during the process. At pick up, Todd and the rest of the staff were very friendly Todd was great and kept me informed during the process. At pick up, Todd and the rest of the staff were very friendly More
by Kevmis1993
Employees Worked With
April 02, 2024
Had to bring my car in for a recurring issue, but my advisor Todd and the service department handled everything perfectly. I was back in my car within a couple hours. advisor Todd and the service department handled everything perfectly. I was back in my car within a couple hours. More
by slanky
Employees Worked With
April 02, 2024
Todd Ballard was excellent. There is some confusion between Napletons Auto Park and Napleton Toyota. They are located at the same place; I had scheduled my appointment over t There is some confusion between Napletons Auto Park and Napleton Toyota. They are located at the same place; I had scheduled my appointment over the phone, calling the wrong one. The phone operator was not very good. In the end Todd did sn excellent job. More
by Jpda
March 29, 2024
Prompt, delivered as promised, professional. Roger kept me informed via text which I appreciated very much. Roger kept me informed via text which I appreciated very much. More
by bjdavis418
Employees Worked With
March 28, 2024
Wish you had a better prepaid maintenance plan. Don't require 15 words blah blah Don't require 15 words blah blah More
by amytty1950
Employees Worked With
March 28, 2024
Nice dealership. Straight to business, does not try to force you with unwanted items or add-ons. Straight to business, does not try to force you with unwanted items or add-ons. More
by Francis
Employees Worked With
March 27, 2024
One can never go wrong with Nick Rice. He is very professional, friendly and gets to solve issues with my vehicles. He’s an asset to Napleton’s! He is very professional, friendly and gets to solve issues with my vehicles. He’s an asset to Napleton’s! More
by mangoeck29
Employees Worked With
