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Napleton's Aston Martin Downers Grove

Downers Grove, IL

4.8
822 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years. Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives. Edward F. (Ed) Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois. Common courtesy is the simple philosophy of treating the customer the way we'd want to be treated," said Bill Napleton of his family's success in the car business. "This is something that my grandfather, Ed, and my father, Fran, had instilled into my brothers and I as we grew up working in our family's business. My Grandpa Ed knew that if you treat people right, offer them more for their money and give them great service, they'd come back. And you know what? Eighty years later, he was right. Today the Napleton Family operates more than 50 dealerships in four states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business.
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217 Ogden Ave

Downers Grove, IL

60515

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Showing 822 reviews

July 31, 2018

Very sincere accommodating people to work with. Located the vehicle online drove 130 miles to look at the advertised vehicle. Vehicle was clean reflected what I was told. Very up front negotiation More

by Scoot2051
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Recommend Dealer
Yes
Employees Worked With
Vince Balachia, Dora Recendiz
July 30, 2018

Patient, outgoing, smart, good sense of humor I would recommend him if buying a car from here, very patient, and fun to talk to. Kyle was very polite and helped me find what I was looking for. More

by Kylepass
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Yes
Employees Worked With
Kyle Kozlowski
July 29, 2018

Margarette out standing wow !!!😊 will never forget Her!! When I arrived at Austin Martin outstanding !! Know pressure new my needs I have never exsperienced anything like that with this buying a car and I’ve More

by Crownroyal usa
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Recommend Dealer
Yes
Employees Worked With
Perry Galecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Margaret Puzanowska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I talked to multiple people can’t remember names but they new me buy my first name that means a lot keep up good work!!!very friendly thank you all, Danielle Lee
July 28, 2018

Very good service Very good service,knowledgeable,friendly good sense of humor, it’s was really great doing business with Mr Vince.will highly recommend my friends too More

by Jayboi38
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Recommend Dealer
Yes
Employees Worked With
Vince Balachia
July 28, 2018

Great salesman He was patient answered all questions even when I wanted to not get the car he found a way for me great guy I will recommend him to anyone thanks Vinc More

by Maybaby1
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Recommend Dealer
Yes
Employees Worked With
Vince Balachia
July 26, 2018

Fast and easy The entire process was quick and easy, very helpful and friendly stuff made the car buying process much easier then compared to other dealers I have b More

by Kamilk
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Recommend Dealer
Yes
Employees Worked With
Phillip Pickett , Vince Balachia
July 26, 2018

Best Buying Experience Ever I wanted to buy a used Mini Cooper Countryman as a personal vehicle for my real estate business. This dealership had the best assortment, at by far More

by DoubleS23
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Recommend Dealer
Yes
Employees Worked With
Perry Galecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vince Balachia
July 20, 2018

Highly Recommend My salesman Kyle was very transparent thru the whole sale process. Always let me know what he was doing and made me very comfortable. He was very hone More

by Carlover1996
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Recommend Dealer
Yes
Employees Worked With
Kyle Kozlowski
May 31, 2017

Awesome Car, Awesome Experience! Perry Galecki assisted me with the purchase of my 2013 Porsche 911 S. I couldn't be more pleased with my purchase, the price, and the quality of the c More

by DM Fort Myers FL
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Recommend Dealer
Yes
Employees Worked With
Perry Galecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Margaret Puzanowska, Micki Kreger
August 29, 2016

Amazing Experience I recently purchased a used Aston Martin Vantage from an independent Chicago car dealer and requested that the service department at Napleton take a l More

by KPM47
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Recommend Dealer
Yes
Employees Worked With
Fil