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Napleton's Aston Martin Downers Grove

Downers Grove, IL

4.8
822 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years. Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives. Edward F. (Ed) Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois. Common courtesy is the simple philosophy of treating the customer the way we'd want to be treated," said Bill Napleton of his family's success in the car business. "This is something that my grandfather, Ed, and my father, Fran, had instilled into my brothers and I as we grew up working in our family's business. My Grandpa Ed knew that if you treat people right, offer them more for their money and give them great service, they'd come back. And you know what? Eighty years later, he was right. Today the Napleton Family operates more than 50 dealerships in four states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business.
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217 Ogden Ave

Downers Grove, IL

60515

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Showing 822 reviews

September 16, 2018

Great service ! Pick up a 2016 Audi S4, Kyle Kozlowski the sales person was great, very knowledgeable of the brand I bought, place was super clean, I recommend this d More

by Maverick
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Recommend Dealer
Yes
Employees Worked With
Kyle Kozlowski
September 14, 2018

Excellent Margaret was very helpful and knowledgeable about the car she sold me. I would definitely buy my next car from her when the time comes. More

by Roy
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Yes
Employees Worked With
Margaret Puzanowska
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2018

Great experience for out of state buyer They were excellent in helping with the process of buying a car for an out of state buyer from get go. Weather it’s a loan process or treating custome More

by Rocky gandhi
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Recommend Dealer
Yes
Employees Worked With
Norbert Sobotko
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dora Recendiz, Kyle Kozlowski
September 11, 2018

Car buying experience The price and the process was smooth and easy and excellent car buying experience! Vince was very informative and helpful throughout the process. This More

by Cousins4
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Recommend Dealer
Yes
Employees Worked With
Vince Balachia
September 10, 2018

Great, First Auto Loan, Car Purchase Napleton's Aston Martin dealership in Downers Grove has fantastic customer service. While I wasn't there to buy a Aston Martin, I did get a good deal More

by bmills14
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Recommend Dealer
Yes
Employees Worked With
Phillip Pickett, Kyle Kozlowski
September 09, 2018

First time buying a car from Aston Martin. It was amazing! The staff here was so friendly and helpful. They work with the customer’s budget and make them comfortable with offer. It was an amazing experience at More

by Carguy21
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Recommend Dealer
Yes
Employees Worked With
Brenda Mendez
September 05, 2018

Great buying expierence Kyle was very helpful and professional. I recently purchased a BMW 550i...The whole team at Aston Martin of Chicago...Kyle, Dora and Michelle made my More

by franklanderos
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Recommend Dealer
Yes
Employees Worked With
Michelle Malvasio, Dora Recendiz, Kyle Kozlowski
August 27, 2018

good times ahead Thanks Napleton's Aston Martin of Chicago, It was a pleasure working with Vince and the whole staff. I appreciate all the time and understan More

by Vrock
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Recommend Dealer
Yes
Employees Worked With
Danielle Lee, Vince Balachia
August 24, 2018

Outstanding Service, Dependability and Integrity. Hi my name is Frank. I recently purchased a Shelby GT500 from Aston Martin of Chicago. At the time of the purchased I was deployed overseas and found More

by Frank Hernandez
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Recommend Dealer
Yes
Employees Worked With
Vince Balachia
August 23, 2018

Good and friendly Very good cars, the service is grate very nice peaple work there, they will do everything is in their hands to make you drive a new car More

by Andgue6
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Recommend Dealer
Yes
Employees Worked With
Perry Galecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Margaret Puzanowska
5.0
This rating includes all reviews, with more weight given to recent reviews.
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