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Napleton's Aston Martin Downers Grove

Downers Grove, IL

4.8
822 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years. Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives. Edward F. (Ed) Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois. Common courtesy is the simple philosophy of treating the customer the way we'd want to be treated," said Bill Napleton of his family's success in the car business. "This is something that my grandfather, Ed, and my father, Fran, had instilled into my brothers and I as we grew up working in our family's business. My Grandpa Ed knew that if you treat people right, offer them more for their money and give them great service, they'd come back. And you know what? Eighty years later, he was right. Today the Napleton Family operates more than 50 dealerships in four states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business.
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217 Ogden Ave

Downers Grove, IL

60515

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Showing 822 reviews

October 02, 2018

Great deal, good service Vince was our salesman and he pulled through and got us a good deal on a 2016 BMW X3. We came just an hour before closing and thankfully were able to More

by Paulve
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Recommend Dealer
Yes
Employees Worked With
Vince Balachia, Dora Recendiz
October 01, 2018

The Dealership and a salesman’s are awesome. Very nice and p From the moment I walked in the door the staff were so nice and polite and open to me. I was very glad that I was able to test drive the car Before I More

by Eye of the tiger
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Recommend Dealer
Yes
Employees Worked With
Perry Galecki
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vince Balachia
September 28, 2018

Audi Q7 2017 Great & efficient service provided by Mr.Kyle. Helped wrap our deal over the weekend in last hour before closing time with much care, concern and pro More

by Syed
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Recommend Dealer
Yes
Employees Worked With
Dora, Kyle Kozlowski
September 27, 2018

2018 Aston Martin Vanquish S I just took delivery of a brand new 2018 Vanquish S and felt compelled to share my thoughts regarding the complete experience I received from Aston More

by 6965sechelt
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Recommend Dealer
Yes
Employees Worked With
Norbert Sobotko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dora Recendiz
September 26, 2018

Customer service was great Look for Vince he really took pride and got me into what I wanted and I can't forget about Dora she helped me in a major way More

by Lace962
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Recommend Dealer
Yes
Employees Worked With
Vince Balachia, Dora Recendiz
September 24, 2018

Hands down, the best car buying experience ever! Thanks Dora Working with Dora on the purchase of my Hellcat was a delightful experience. Her customer service, follow up, and personality was professional yet pe More

by Trevor
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Recommend Dealer
Yes
Employees Worked With
Steven Miller, Dora Recendiz
September 24, 2018

Excellent Customer Service!! Margaret and Kyle from the sales team were exceptional in their attention to our needs. We must say it was one of the best car buying experience for u More

by Suzanne-Rahul
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Recommend Dealer
Yes
Employees Worked With
Margaret Puzanowska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dora Recendiz, Kyle Kozlowski
September 23, 2018

Great Expierence! Bought two cars from Kyle Kozlowski. Bought a Mercedes Benz E350 and a BMW 328i. Kyle knew his cars backwards and forwards. Kyle was easy to deal with More

by Todd & Cyndi
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Recommend Dealer
Yes
Employees Worked With
Dora Recendiz, Kyle Kozlowski
September 20, 2018

Jerry Paul review I enjoyed my experienxe with employees from meeting Sam opon our arrival, Dora's professionalism, and Vince who paved the way to my visit at the deale More

by Jaguar
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Recommend Dealer
Yes
Employees Worked With
Sam Rahim, Vince Balachia, Dora Recendiz
September 19, 2018

Great People make Great Places!! Let me start by saying what a pleasure Margaret my salesperson was through the whole purchasing process! She made me feel right at home about my vehi More

by Scm_1969
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Recommend Dealer
Yes
Employees Worked With
Margaret Puzanowska
5.0
This rating includes all reviews, with more weight given to recent reviews.
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