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Napleton's Aston Martin Downers Grove

Downers Grove, IL

4.8
822 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years. Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives. Edward F. (Ed) Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois. Common courtesy is the simple philosophy of treating the customer the way we'd want to be treated," said Bill Napleton of his family's success in the car business. "This is something that my grandfather, Ed, and my father, Fran, had instilled into my brothers and I as we grew up working in our family's business. My Grandpa Ed knew that if you treat people right, offer them more for their money and give them great service, they'd come back. And you know what? Eighty years later, he was right. Today the Napleton Family operates more than 50 dealerships in four states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business.
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217 Ogden Ave

Downers Grove, IL

60515

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Showing 822 reviews

November 08, 2018

Great Experience Found a good deal for a car I really liked. It was easy working with Margaret. She is very personable, and doesn't put you off with all the sales pit More

by Abhinav
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Recommend Dealer
Yes
Employees Worked With
Margaret Puzanowska
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2018

Excellent customer service It is so worth to check out Aston Martin if you are shopping for cars - Highly recommended their services and vehicles selection. Margaret and Phil More

by Kam
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Recommend Dealer
Yes
Employees Worked With
Margaret Puzanowska
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2018

Amazing Customer Service Jackson Jolicoeur has gone above and beyond to make my experience with Napleton Aston Martin Maserati so pleasurable. He worked very closely with me o More

by Jeff
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Recommend Dealer
Yes
Employees Worked With
Edward Graff, Jackson Jolicoeur
October 30, 2018

Fast, no nonsense car buying experience Vince was up front, straight forward and created an easy, no nonsense car buying experience. We agreed to a fair price on both the purchase and trade More

by Hawkeye
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Recommend Dealer
Yes
Employees Worked With
Vince Balachia
October 17, 2018

Great customer service! Vince helped us out by letting us try out they vehicle before purchasing it. He worked with us to get us to where we wanted to be and made the proces More

by Anonymous
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Recommend Dealer
Yes
Employees Worked With
Vince Balachia, Dora Recendiz
October 16, 2018

Great purchase experience I worked with Kyle to purchase a used car from this dealership. Kyle was great to work with - knowledgeable about the car and worked hard to meet my n More

by Mwoog
Recommend Dealer
Yes
Employees Worked With
Dora Recendiz, Kyle Kozlowski
October 15, 2018

Great service! Loved working with Vince and Dora who helped me through the entire process of buying my GLA amg 45. The were always available for questions and concer More

by Shamiron
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Recommend Dealer
Yes
Employees Worked With
Dora Recendiz, Vince Balachia
October 09, 2018

Superb Expierence! They were very helpful on the buying process and were very down to earth people! They were very organized and on top of things all the time! More

by PDiurczak
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Recommend Dealer
Yes
Employees Worked With
Kyle Kozlowski
October 03, 2018

Best car buying experience! Margaret was simply awesome! She made us feel very comfortable and was helpful every step of the way. She was patient and took the time to answer all More

by Bukee Cole
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Recommend Dealer
Yes
Employees Worked With
Perry Galecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Margaret Puzanowska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dora Recendiz
October 02, 2018

Great Was searching fir a car and found it on line. Went to dealer net vince and bought car great service and great attitude. Will recommend to alk. More

by Regina
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Friendliness
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Recommend Dealer
Yes
Employees Worked With
Vince Balachia
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