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Napleton's Aston Martin Downers Grove

Downers Grove, IL

4.8
856 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years. Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued ...
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217 Ogden Ave

Downers Grove, IL

60515

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Showing 856 reviews

June 03, 2019

Great experience Our buying experience was quick and easy. Amiee was very knowledgeable and able to answer all our questions. She made the process super easy and plea More

by Jgoode
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aimee Godinez
Jun 06, 2019 -

Napleton's Aston Martin Downers Grove responded

Hello, thank you for your kind words and congratulations on your new vehicle. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 01, 2019

Friendly, Honest and very Diligent! Lawrence Phillips made my buying experience at Aston Martin Maserati sensational. From the very beginning he advised me that he was going to do all he More

by Latimorevictor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lawrence phillips
Jun 06, 2019 -

Napleton's Aston Martin Downers Grove responded

Hello there, thank you for your kind words and congratulations on your new vehicle. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help. We hope you have a wonderful day.

May 31, 2019

Best Experience By Far! Absolutely the best! Sebastian , Steve and Tucker are superior and a big asset to this dealership.Fantastic staff and fantastic deal. I would highly r More

by Verdict
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve and Tucker, Sebastian Wrobel
Jun 06, 2019 -

Napleton's Aston Martin Downers Grove responded

Hello there, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Napleton's Aston Martin of Downers Grove. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day.

May 30, 2019

Smooth experience Really easy process to tradin and buy a new car. I was not expecting to buy the car on the same day that I went to see the car but got a very good dea More

by nrynbhat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Margaret Puzanowska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2019 -

Napleton's Aston Martin Downers Grove responded

Thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 30, 2019

Comforting and accomdating Margaret was very nice and professional from the very beginning. She was an absolute pleasure to work with. The GM Perry was also great and helped me More

by Nmontene89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Perry Galecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Margaret Puzanowska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2019 -

Napleton's Aston Martin Downers Grove responded

Thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! Safe travels!

May 30, 2019

Showed up, bought a car, picked up next day Dealing with Jackson was a pleasure- friendly, knowledgeable, professional guy. Spent a lot of time reviewing the various vehicles available, and goin More

by xray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackson Jolicoeur
Jun 06, 2019 -

Napleton's Aston Martin Downers Grove responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thank you so much for choosing Napleton's Aston Martin of Downers Grove!

May 29, 2019

Highly recommend ed. Talk about top notch service. From start to finish, made me feel like family. I would recommend this place to ALL my friends and family. More

by JRey24
Recommend Dealer
Yes
Employees Worked With
Brittany McClellan
Jun 06, 2019 -

Napleton's Aston Martin Downers Grove responded

We are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Thank you so much for choosing Napleton's Aston Martin of Downers Grove!

May 28, 2019

2010 Lexus RX 350 Everyone was great. It was a no nonsense negotiated deal of a great vehicle. I felt very comfortable and not like I was being taken advantage of. I w More

by Brittany
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Balachia
May 29, 2019 -

Napleton's Aston Martin Downers Grove responded

We're glad to hear our Staff took such great care of you, Brittany! We hope we can continue to be of service to you down the road!

May 28, 2019

Excellent customer service!!! Sebastian & Aimee were so knowledgeable and accommodating. They were able to address all of of questions and were very familiar with all of the produ More

by FordGuy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick/Finance, Sebastian Wrobel, Aimee Godinez
Jun 06, 2019 -

Napleton's Aston Martin Downers Grove responded

Thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

May 28, 2019

Wonderful Clean, friendly, great atmosphere & lets just say Brittnay was great. Loved her attitude & willingness to help! Keep up the good job! Didn’t get a ca More

by TheDarkOne
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brittany McClellan
Jun 06, 2019 -

Napleton's Aston Martin Downers Grove responded

Thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

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