Napleton's Aston Martin Downers Grove

Excellent customer service!!! Sebastian & Aimee were so knowledgeable and accommodating. They were able to address all of of questions and were very familiar with all of the produ Sebastian & Aimee were so knowledgeable and accommodating. They were able to address all of of questions and were very familiar with all of the products (various warranty options etc) they offer. This was an extremely relaxed car buying experience! Rick the finance guy, again very knowledgeable, explained everything very concisely and has a great sense of humor. We will definitely come back to to Napleton for our next vehicle purchase! More

Wonderful Clean, friendly, great atmosphere & lets just say Brittnay was great. Loved her attitude & willingness to help! Keep up the good job! Didn’t get a ca Clean, friendly, great atmosphere & lets just say Brittnay was great. Loved her attitude & willingness to help! Keep up the good job! Didn’t get a car this time but most defiantly will come back! More

Good dealership I had a positive experience, the people were great to work with and understandable with my needs. I was not expecting to conclude anything on that day I had a positive experience, the people were great to work with and understandable with my needs. I was not expecting to conclude anything on that day as I was still on a lease but sure enough they made it happen and I drove home with a new car! Definitely recommended. More

Selling character then cars To start off, I’m a very indecisive individual, which has made my journey to finding the right car for me a little hectic. When I first arrived to Ast To start off, I’m a very indecisive individual, which has made my journey to finding the right car for me a little hectic. When I first arrived to Aston Martin Napleton, I was looking at an e400 coupe Mercedes. I was working with margaret and her colleague Sebastian; soon after arrival I had already gone from the e400 coupe to a Maserati Ghibli. The car didn’t sell itself; these astounding individuals sold themselves before cars even became a subject. These people are friends before salespeople and are a paragon example of what EVERY salesperson should strive to be by the end of their shift everyday. I will not myself and would not recommend anybody do business with a dealer that isn’t Napleton Aston Martin/Maserati. And no, nobody paid or bribed me to write this review 😂 More

Great experience! Very pleasant, easy, positive experience at Napleton. Vince was extremely helpful and knowledgeable with zero pressure. The entire staff is super frie Very pleasant, easy, positive experience at Napleton. Vince was extremely helpful and knowledgeable with zero pressure. The entire staff is super friendly. Everyone had a smile on their face! More

Excellent Customer Service From the moment we contacted this dealership we were met with prompt service and attention to our needs. Vince and Norbert helped execute our deal an From the moment we contacted this dealership we were met with prompt service and attention to our needs. Vince and Norbert helped execute our deal and we saved a lot of money working with willing salespeople that were knowledgeable and eager to answer any question we had. They reached out to us when we couldn't make the deal happen the first time and Vince went to bat for us with management in order to get the deal done. Their car was priced right to begin with and they were more than willing to explore the best way to make the deal fair on both sides and save us money. Rick helped us with financing and we actually got a better rate than the one we had secured prior to visiting their dealership. Vince, Norbert, Dora, and Rick were all amazing to deal with, they are car people who have a passion for what they do and they have vast knowledge. Feel very comfortable, confident, and cared for when you consider walking in to Napleton's Aston Martin of Chicago. More

New vehicle purchase Vince was great to work with, the best sales guy around. Does everything he can to make sure you pay what you want. Great experience, highly recommend Vince was great to work with, the best sales guy around. Does everything he can to make sure you pay what you want. Great experience, highly recommend. More

Wishing this was our first and only stop! They made car buying A fun, relaxing and very enjoyable experience. We were in and out with ease. We were taken care of from looking at the car to t They made car buying A fun, relaxing and very enjoyable experience. We were in and out with ease. We were taken care of from looking at the car to the time waiting to speak with the financing department. Our only regret was not going here first. More

Great dealer experience! I was in the market for a new "toy" so I visited Aston in Downers Grove and was greeted with a smile by Aimee. She was extremely knowledgeable and abl I was in the market for a new "toy" so I visited Aston in Downers Grove and was greeted with a smile by Aimee. She was extremely knowledgeable and able to answer any questions I had. She was also honest in her opinions and feedback which was nice. In the end I decided to go with another make for my purchase but I feel confident in referring my friends and family to this dealership in the future. More

New car purchase / Margaret Puzanowska I saw an Audi you had on the internet and decided to stop in and inquire. I met Margaret and she was fantastic. From the test drive to negotiations I I saw an Audi you had on the internet and decided to stop in and inquire. I met Margaret and she was fantastic. From the test drive to negotiations I was treated with respect, something that is very important to me. I am extremely pleased. More