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Napleton's Aston Martin Downers Grove
Downers Grove, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 5:00 PM
Tuesday 8:30 AM - 5:00 PM
Wednesday 8:30 AM - 5:00 PM
Thursday 8:30 AM - 5:00 PM
Friday 8:30 AM - 5:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 5:00 PM
Tuesday 8:30 AM - 5:00 PM
Wednesday 8:30 AM - 5:00 PM
Thursday 8:30 AM - 5:00 PM
Friday 8:30 AM - 5:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
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Just what to thank Agnes for a great job, she's the best she helped me select the car I wanted explaining all details, of the car and pricing and quality. she helped me select the car I wanted explaining all details, of the car and pricing and quality. More
Great experience! Made purchasing a car simple. Much appreciated. Agnes was amazing! I recommend her and this dealership if you want any easy purchase of an amazing au Made purchasing a car simple. Much appreciated. Agnes was amazing! I recommend her and this dealership if you want any easy purchase of an amazing automobile. Thanks! More
I recently purchased a vehicle at this dealership and upon arrival I was semi impressed. Although renovations were being made at the time, it was a nice dealership and the customer service was great but upon arrival I was semi impressed. Although renovations were being made at the time, it was a nice dealership and the customer service was great but after I purchased my vehicle I received my warranty paperwork in the mail a few weeks later which was not what we agreed to or what I had paid for so I reached out and spoke to the finance department manager who sold me the extended warranty. He agreed there was an error and said they would take care of it immediately but after several weeks later, multiple phone calls and emails I have not received any follow up correspondence from them in almost 90 days. Most of the calls now get transferred to voicemail but never returned. I would be very careful when purchasing or extending your warranty with this dealership because the terms and agreement you pay for may not be what you get and your calls may get ignored once the sell has been completed! More
Agnes & Margaret were great to work with! Process was smooth and painless. They didn’t have any hidden costs or try to push add-ons. I will definitely look to purchase from them again. Process was smooth and painless. They didn’t have any hidden costs or try to push add-ons. I will definitely look to purchase from them again. More
Having purchased many special cars throughout my personal collector career, Understanding and thorough care from Napleton Aston Martin was exemplary.. Agnes and Margaret touched on every detail to clarif collector career, Understanding and thorough care from Napleton Aston Martin was exemplary.. Agnes and Margaret touched on every detail to clarify any unknown. As well as their fine financial staff. This experience brought another dream car to come true… smoothly. More
Outstanding sales team! I had never considered a car purchase out of sate, no less across the country! But they made that feel exactly like picking it up next door. Zero hic I had never considered a car purchase out of sate, no less across the country! But they made that feel exactly like picking it up next door. Zero hiccups, perfectly seamless sale from start to finish. Don’t limit yourself - up your game nationwide and get what you really want from someone you feel good about working with. Napelton sincerely believes in making sure you’re truly happy with every step of your purchase - including checking in after. I’ve never seen that level of care and attention from any dealership before. I’m quite sure I’ll be back. More
Perry, Margaret, Steven and whole team absolutely wonderful, look forward to long relationship with them wonderful, look forward to long relationship with them More
This dealership is a must recommend if you’re looking for a dream car. Great people to greet you coming in. I work with Margaret and She is the best hands down I’ll tell you she took me through every step. a dream car. Great people to greet you coming in. I work with Margaret and She is the best hands down I’ll tell you she took me through every step. Explain everything to me perfectly for me to understand and help me find my dream truck and I appreciate her so much gave her a raise for this. More
My sales person Agnes Romanowska was very helpful, knowledgeable, professional and trustworthy. Would go back just to do business with Agnes she's someone who has your back and I knew I was in good ha knowledgeable, professional and trustworthy. Would go back just to do business with Agnes she's someone who has your back and I knew I was in good hands. More
We had another great experience working with Napleton. Everyone was very helpful and made the purchase very smooth- and we love the Grecale! Thank you to Margaret, Michael, Connor and Perry. Everyone was very helpful and made the purchase very smooth- and we love the Grecale! Thank you to Margaret, Michael, Connor and Perry. More