Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Napleton's Arlington Heights Chrysler Dodge Jeep Ram
Arlington Heights, IL
2,540 Reviews
Getting a new or used car is a big commitment, so why settle for a good vehicle from a small-fish dealer when you can get a great vehicle from Napleton's Arlington Heights Chrysler Dodge Jeep RAM, the largest Chrysler Dodge Jeep RAM Dealer in the Greater Chicago area. This Arlington Heights, IL new Chrysler , Jeep, Dodge, and RAM and used car dealer is family-owned, has been in business over 50 years, and puts an emphasis on an easy and enjoyable buying experience for customers from places like Chicago, Palatine, Long Grove, Buffalo Grove, Wheeling, Des Plaines, and Schaumburg, IL. From the moment you come in and are greeted by the sleek flat-screen TV in our waiting area and our comfortable multiple custom lounge areas decked out with TV, Wi-Fi, coffee, and computer access, you know your contentment is the single most important thing to us. Our friendly, knowledgeable staff is devoted to your satisfaction and is committed to exceeding all your expectations before, during, and long after the sale is finished. Plus, with perks like a $100 Customer Referral Bonus and our buying your first tank of gas for you, why would you want to go anywhere else?
Our 2014 new Chrysler, Jeep , Dodge, and RAM inventory comes stocked with the most popular models, such as the Chrysler Town & Country, Chrysler 200 , Jeep Grand Cherokee, Jeep Wrangler , Dodge Challenger, Dodge Grand Caravan, RAM 1500, and RAM 2500. If you are in the market for a used car, truck, or SUV, our used inventory features a broad selection of used Chrysler, Jeep, Dodge, and RAM vehicles, as well as a wide assortment of domestic, foreign, and luxury cars from other manufacturers. Moreover, our Finance Department can help you value your trade and apply for financing quickly in order to get you affordable auto financing and car loans. Chrysler Jeep Dodge RAM auto service and car repairs also come naturally to our Service Department , which comes equipped with the best factory-trained technicians and shuttle se
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,540 reviews
May 31, 2019
A memorable experience I didn’t know what to expect when I came to see the car I viewed online, but I am sure glad I got the opportunity to work with “Q”! We all have heard I didn’t know what to expect when I came to see the car I viewed online, but I am sure glad I got the opportunity to work with “Q”! We all have heard the many horrid stories of going to car dealerships and salesmen. Well this experience proved that to be a myth. “Q” was patient and made sure I left with the vehicle I wanted. He didn’t force anything on me and was genuine. I am a bit guarded when it comes to sales but “Q” was selfless and transparent. Those are qualities you don’t see often in sales. I came from Wisconsin to Illinois and he has a new customer in me. Definitely will be back and spread the word to others. Thanks again “Q”! More
by Way
Employees Worked With
Marquis Singleton
May 31, 2019
Upfront and honest The entire process was smooth and Jared was great to work with. They went out of there way to walk us through all the details and ensured we were sati The entire process was smooth and Jared was great to work with. They went out of there way to walk us through all the details and ensured we were satisfied. Highly recommended!! More
by Badguy5898
Employees Worked With
Jody Adams, Jared Hietikko
May 31, 2019
Trustworthy and easy to work with Told Jared exactly what i was looking to do. He even got me a trim level higher than i was expecting at the payments i wanted. Awesome salesperson who Told Jared exactly what i was looking to do. He even got me a trim level higher than i was expecting at the payments i wanted. Awesome salesperson who’s not pushy whatsoever and truelly cares about his customers More
by Dodge
Employees Worked With
Jared Hietikko
May 29, 2019
Awesome experience I'm a new buyer and my friend recommend this dealership. They went above and beyond to help us out. Sales team was professional and went over everythi I'm a new buyer and my friend recommend this dealership. They went above and beyond to help us out. Sales team was professional and went over everything with all of our questions being answered on the spot. More
by Nin
Employees Worked With
Iwas Iwas
May 28, 2019
Gold Star Service Purchased a Ram 1500 on Memorial day. Spoke with Tina on the phone. She is professional and has knowledge of the inventory. She convinced me to leave Purchased a Ram 1500 on Memorial day. Spoke with Tina on the phone. She is professional and has knowledge of the inventory. She convinced me to leave a dealership in Indiana and go to Napleton's. This was the best decision. She quoted me a better vehicle that had everything my daughter and her husband wanted. More
by Jane
Employees Worked With
Tina Zamora, RJ Caudill, Tina Zamora
May 28, 2019
Great service Good dealer very friendly and catered to our needs and helped us with everything we needed, got us in and out with our car very quickly. Good dealer very friendly and catered to our needs and helped us with everything we needed, got us in and out with our car very quickly. More
by Tobsmant
Employees Worked With
Chloe C. Adams
May 27, 2019
very helpful and willing to work with you we walked in not knowing exactly what model of a jeep we wanted and got to test drive 2 different models as well as look at many others. when we were we walked in not knowing exactly what model of a jeep we wanted and got to test drive 2 different models as well as look at many others. when we were finally set on which vehicle we wanted our salesperson was very willing to work with us on the price and helped us lower it to exactly what we had in mind! At the end of the day, my dad got the car of his dreams, and we are very pleased :) More
by hmassey11
Employees Worked With
Irving Medina
May 27, 2019
Cherokee Jared was very helpful and took time to fully explain the amenities in the Cherokee that we bought. He made sure that all of our questions were answer Jared was very helpful and took time to fully explain the amenities in the Cherokee that we bought. He made sure that all of our questions were answered and was very friendly. More
by Hunterk
Employees Worked With
Jared Hietikko
May 27, 2019
Outstanding Service Drove in and felt right at Home. Our Salesman was Top notch. Would recommend the Dearletship to anyone asking. From the finance guy to the cashie Drove in and felt right at Home. Our Salesman was Top notch. Would recommend the Dearletship to anyone asking. From the finance guy to the cashier. Felt like we got the best deal. More
by Alschacht
Employees Worked With
Razzak Khader, Norm Rich, Nasar Salem
May 27, 2019
Excellent service and family friendly environment Paul was awesome from the moment we walked in. He was very accommodating and took care of is fairly quickly. He made sure that the deal were getting i Paul was awesome from the moment we walked in. He was very accommodating and took care of is fairly quickly. He made sure that the deal were getting is fair and within our budget. Paul was knowledgeable and answered all our questions with ease and expertise. He knows his Jeep well. He also made sure we know every single buttons in our new Wrangler. Will definitely do business with them again. More
by The Cruz’s
Employees Worked With
Paul A. Dome
