Napleton's Arlington Heights Chrysler Dodge Jeep Ram

Domenic is awesome Dominik was the easiest ever work in my family I now consider him part family because of how he took care of me i love this store what an awesome gr Dominik was the easiest ever work in my family I now consider him part family because of how he took care of me i love this store what an awesome group of people. More

Be wary I went in looking for a new car, as their website did have everything I need and their internet price was better than any other site I could find. We I went in looking for a new car, as their website did have everything I need and their internet price was better than any other site I could find. We took the car for a test drive, it was nice but the salesman on we were working with (Nasar) did not tell me about many of the features available on the vehicle. I did like it anyways, and then the price talks came. He started with offering a little above what was shown online, where I noted how the price was ~$1000 less on their website a few days ago. The price was honored in negotiations, but THEN one of the additional “fees” tacked on was a destination fee. DESTINATION FEES ARE ALREADY BUILT INTO THE STICKER PRICE. Do not EVER have anyone try to charge you twice for it, it’s just cash in the dealers pocket. When we brought this up, he had NO answer and just looked at us and smiled. After this we were left for about 45 minutes just to talk about the price again. Also for those who do not know, a dealership CANNOT offer you every single rebate available unless you qualify for it. For instance, if you cannot prove you are in the military, a realtor, etc. they will increase the price of the vehicle before paperwork is signed. They’re counting on you wanting to get it all over with and just sign it away. Also as a side note, if a salesman ever takes out his phone to show you how someone rated him online to show how good he is, he’s probably full of it. More

Easy and quick to find what I was looking for. Irving made my purchase easy and quick. I found what I was looking for right away and couldn't be happier with it. Thought the warranty was a little p Irving made my purchase easy and quick. I found what I was looking for right away and couldn't be happier with it. Thought the warranty was a little pricey. More

Awesome Transaction The team at Neplaton is the BEST! In and out in less than 2 hours! Chloe is very easy to work with, when I need another vehicle I will see her! The team at Neplaton is the BEST! In and out in less than 2 hours! Chloe is very easy to work with, when I need another vehicle I will see her! More

Wonderful !! Good friendly service will recommend ! Lisa , Tina , and Joe was excellent , very friendly and helped me find the perfect car I’m excited and glad that I got that taking care of ; they also Lisa , Tina , and Joe was excellent , very friendly and helped me find the perfect car I’m excited and glad that I got that taking care of ; they also help reassure me that i was in good hands and that they we’re here to help !! Thanks again !!! More

Thanks Napleton Thanks Jared and chad and everyone else at Napleton they went and got me the exact truck i wanted and gave me an unbelievable deal! Thanks Jared and chad and everyone else at Napleton they went and got me the exact truck i wanted and gave me an unbelievable deal! More

Srt8 Jeep Milos and Mario were great! They were extremely patient and very accommodating to meet my needs. I highly recommend their business! Go see them! Milos and Mario were great! They were extremely patient and very accommodating to meet my needs. I highly recommend their business! Go see them! -Joe More

Great Buying Experience Marcus did a great job representing Napleton and negotiating a deal that I was very happy with. I would recommend Marcus and Napleton to family and fr Marcus did a great job representing Napleton and negotiating a deal that I was very happy with. I would recommend Marcus and Napleton to family and friends. More

Q hooks you up with what you want Every experience I’ve had I’ve driven off with what I want. Thank you to the experienced staff at napleton that is professional and always looking out Every experience I’ve had I’ve driven off with what I want. Thank you to the experienced staff at napleton that is professional and always looking out for you More

Manager never ever got back to me concerning my questions Manager/Mario, was inconsiderate of my time and wasn't helpful at all after waiting forever at the Dealership for him. Call him as well and he never Manager/Mario, was inconsiderate of my time and wasn't helpful at all after waiting forever at the Dealership for him. Call him as well and he never returned my call. "POOR CUSTOMER SERVICE!!!" More