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Napleton's Arlington Heights Chrysler Dodge Jeep Ram
Arlington Heights, IL
2,540 Reviews
Getting a new or used car is a big commitment, so why settle for a good vehicle from a small-fish dealer when you can get a great vehicle from Napleton's Arlington Heights Chrysler Dodge Jeep RAM, the largest Chrysler Dodge Jeep RAM Dealer in the Greater Chicago area. This Arlington Heights, IL new Chrysler , Jeep, Dodge, and RAM and used car dealer is family-owned, has been in business over 50 years, and puts an emphasis on an easy and enjoyable buying experience for customers from places like Chicago, Palatine, Long Grove, Buffalo Grove, Wheeling, Des Plaines, and Schaumburg, IL. From the moment you come in and are greeted by the sleek flat-screen TV in our waiting area and our comfortable multiple custom lounge areas decked out with TV, Wi-Fi, coffee, and computer access, you know your contentment is the single most important thing to us. Our friendly, knowledgeable staff is devoted to your satisfaction and is committed to exceeding all your expectations before, during, and long after the sale is finished. Plus, with perks like a $100 Customer Referral Bonus and our buying your first tank of gas for you, why would you want to go anywhere else?
Our 2014 new Chrysler, Jeep , Dodge, and RAM inventory comes stocked with the most popular models, such as the Chrysler Town & Country, Chrysler 200 , Jeep Grand Cherokee, Jeep Wrangler , Dodge Challenger, Dodge Grand Caravan, RAM 1500, and RAM 2500. If you are in the market for a used car, truck, or SUV, our used inventory features a broad selection of used Chrysler, Jeep, Dodge, and RAM vehicles, as well as a wide assortment of domestic, foreign, and luxury cars from other manufacturers. Moreover, our Finance Department can help you value your trade and apply for financing quickly in order to get you affordable auto financing and car loans. Chrysler Jeep Dodge RAM auto service and car repairs also come naturally to our Service Department , which comes equipped with the best factory-trained technicians and shuttle se
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,540 reviews
July 13, 2019
Luv'in my NEW 2019 DODGE JOURNEY 😍🤗😃!!! My sales representative "Q" was awesome!!!! My husband and I is very pleased with the way he took care of us. Also, we appreciated the knowledge he ha My sales representative "Q" was awesome!!!! My husband and I is very pleased with the way he took care of us. Also, we appreciated the knowledge he had regarding the vehicle I purchased and the compassion he showed toward us along with be courteous!!! Thanks "Q" for ur AWESOME SERVICE 😀!!! More
by Chichi54
Employees Worked With
Marquis Singleton
July 13, 2019
Great car shopping experience Looking at both used and new cars was a great experience. The sales team was knowledgable and helpful in our decision making process. Mr. John Downs a Looking at both used and new cars was a great experience. The sales team was knowledgable and helpful in our decision making process. Mr. John Downs and Chris Powell were amazing in helping to make the right decision for us. Thanks Napleton! More
by Car buyers
Employees Worked With
Chris Powell, John Downs
July 11, 2019
Dealer review Did a great job! Very personable and knowledgeable. Would highly suggest this dealer to someone looking to buy a car, and would certainly return if I Did a great job! Very personable and knowledgeable. Would highly suggest this dealer to someone looking to buy a car, and would certainly return if I was looking to purchase a new one. More
by jakegold321
Employees Worked With
Grant Carey
July 11, 2019
Exceptional Service Jerry Lopata was extremely helpful with our purchase of our 2nd Jeep from this dealership in 4 months. We were able to test drive and buy the vehicle Jerry Lopata was extremely helpful with our purchase of our 2nd Jeep from this dealership in 4 months. We were able to test drive and buy the vehicle in a short window of time. The dealership has exceptional customer service and is a standout amongst the rest. It really is apparent from everything from the ease of use of the website, texting, chatting, calling the dealership before even going in. What puts it over the top is how you are treated from the first interaction to the last with all of the staff. Thank you Jerry for making this an easy decision. More
by BMaloy
Employees Worked With
jerry lopata
July 10, 2019
Great experience We purchased our second vehicle through Napelton Chrysler and our best experience yet. We had Mason as our sales rep and he was excellent. He was wi We purchased our second vehicle through Napelton Chrysler and our best experience yet. We had Mason as our sales rep and he was excellent. He was willing to work within our budget, communicated well and did everything he said he was going to do. Thanks to the Napelton Chrysler team! More
by Andystrand83
Employees Worked With
Mason Schweinzger
July 10, 2019
Great Jeep Purchase Experience I have been a prior Jeep Wrangler owner and had done quite a bit of research prior to purchase. I began identifying dealers based upon that research w I have been a prior Jeep Wrangler owner and had done quite a bit of research prior to purchase. I began identifying dealers based upon that research with the cars I would be interested in. Napleton Arlington Heights was the first dealer I chose to go to with regards to reputation and offers. Marcus and team were very low pressure and answered all my questions. In the end, the combination of the customer service, great deal, and team made it easy for me to choose Napleton Arlington Heights. More
by lrvaler
July 08, 2019
Chloe's Awesome Chloe was very helpful and informative. She let me make my own decision and made the car buying process a breeze. All my questions were answered and I Chloe was very helpful and informative. She let me make my own decision and made the car buying process a breeze. All my questions were answered and I left the dealership happy :D More
by tcaridine
Employees Worked With
Chloe C. Adams
July 08, 2019
Excellent car buying experience Dealer was courteous and knowledgeable about the used vehicle I was interested in purchasing. We were able to get the car for a price that fit our bud Dealer was courteous and knowledgeable about the used vehicle I was interested in purchasing. We were able to get the car for a price that fit our budget. I would return here to purchase a future car. More
by Crvann
Employees Worked With
Irving Medina
July 08, 2019
Purchase of a Mercedes - Benz Car I had an amazing excellent experience at Napelton in Arlington Heights. Klaudia and Mario were both so patient and very helpful in my decision to purc I had an amazing excellent experience at Napelton in Arlington Heights. Klaudia and Mario were both so patient and very helpful in my decision to purchase a car. All the other staff members were very friendly as well. I had a lot of question regarding the Mercedes Benz I wanted to purchase and thought I would be literally even kicked out lol but Klaudia/Mario just made my day, very professional with excellent customer service and answered all my 101 questions. They made my purchase a very smooth process.I have already recommended Napelton to couple of my friends, Definitely a to go to place if you want to buy a new/used car. I would have given 10 stars if I had the option. More
by mizsera
Employees Worked With
Klaudia (last name starts with Niem.. ), Mario Gentry
July 08, 2019
New MOAB Great service. Irving was extremely helpful. Also really enjoyed chatting with the delivery manager David Rich. He was really knowledgeable without be Great service. Irving was extremely helpful. Also really enjoyed chatting with the delivery manager David Rich. He was really knowledgeable without being pushy. Great experience. More
by MOABDriver
Employees Worked With
Irving Medina, David Rich, Nasar Salem
