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Napleton's Arlington Heights Chrysler Dodge Jeep Ram
Arlington Heights, IL
2,540 Reviews
Getting a new or used car is a big commitment, so why settle for a good vehicle from a small-fish dealer when you can get a great vehicle from Napleton's Arlington Heights Chrysler Dodge Jeep RAM, the largest Chrysler Dodge Jeep RAM Dealer in the Greater Chicago area. This Arlington Heights, IL new Chrysler , Jeep, Dodge, and RAM and used car dealer is family-owned, has been in business over 50 years, and puts an emphasis on an easy and enjoyable buying experience for customers from places like Chicago, Palatine, Long Grove, Buffalo Grove, Wheeling, Des Plaines, and Schaumburg, IL. From the moment you come in and are greeted by the sleek flat-screen TV in our waiting area and our comfortable multiple custom lounge areas decked out with TV, Wi-Fi, coffee, and computer access, you know your contentment is the single most important thing to us. Our friendly, knowledgeable staff is devoted to your satisfaction and is committed to exceeding all your expectations before, during, and long after the sale is finished. Plus, with perks like a $100 Customer Referral Bonus and our buying your first tank of gas for you, why would you want to go anywhere else?
Our 2014 new Chrysler, Jeep , Dodge, and RAM inventory comes stocked with the most popular models, such as the Chrysler Town & Country, Chrysler 200 , Jeep Grand Cherokee, Jeep Wrangler , Dodge Challenger, Dodge Grand Caravan, RAM 1500, and RAM 2500. If you are in the market for a used car, truck, or SUV, our used inventory features a broad selection of used Chrysler, Jeep, Dodge, and RAM vehicles, as well as a wide assortment of domestic, foreign, and luxury cars from other manufacturers. Moreover, our Finance Department can help you value your trade and apply for financing quickly in order to get you affordable auto financing and car loans. Chrysler Jeep Dodge RAM auto service and car repairs also come naturally to our Service Department , which comes equipped with the best factory-trained technicians and shuttle se
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,540 reviews
August 17, 2019
Great deals, excellent service I live out of town and found a car oline, called in and they were immediately willing to work with me as i had family look at the car. My salesman, Q, I live out of town and found a car oline, called in and they were immediately willing to work with me as i had family look at the car. My salesman, Q, was great with me. Showed me around all parts of the car and explained everything in detail. Great all around dealership. More
by Scoonan
Employees Worked With
Marquis Singleton
August 17, 2019
2016 Jeep Wrangler Julio is great! I have been wanting a Jeep for years and no I finally have one and he made it very quick and easy! I will definitely recommend this de Julio is great! I have been wanting a Jeep for years and no I finally have one and he made it very quick and easy! I will definitely recommend this dealership and Julio to my friends and family! More
by laurendussmann
Employees Worked With
Julio Ruiz
August 16, 2019
Very good Very happy with purchased. I will recommend. The service was excellent and the explanation of car was good. I hope to continue to have the same attent Very happy with purchased. I will recommend. The service was excellent and the explanation of car was good. I hope to continue to have the same attention in the future. More
by Verify
Employees Worked With
Irving Medina
August 16, 2019
Fun and exciting!!! I walked in and was greeted with smiles and the willingness to help. Between Ray and Jared the over all experience was painless and quick (which is no I walked in and was greeted with smiles and the willingness to help. Between Ray and Jared the over all experience was painless and quick (which is not typical when buying a car) The knowledge and patience it took get me into the car I wanted and at price I could afford really shows the dedication and loyalty they have to returning customers. Thanks again for all your help!!! More
by Jorlat86
Employees Worked With
Raymond Slivka, Jared Hietikko
August 15, 2019
Another great deal with the SHYGUY! I came to the dealership looking for a Jeep I found the one that I like I found a guy by the name of Chris shy they call him the shy guy he was amazin I came to the dealership looking for a Jeep I found the one that I like I found a guy by the name of Chris shy they call him the shy guy he was amazing you help me through the process and I was very happy in the end I would recommend this dealership that everybody and please ask for Chris shy More
by Salvatore
Employees Worked With
Chris Schei
August 13, 2019
Happy to get my Jeep, Very well taken care of! The team as Napleton’s Arlington Heights Chrysler Dodge Jeep Ram took great care of me and my family! A special shout out to Jared Hietikko who helped The team as Napleton’s Arlington Heights Chrysler Dodge Jeep Ram took great care of me and my family! A special shout out to Jared Hietikko who helped me get the Jeep I was looking for, took the time to answer all our questions and show me around the Jeep inside & out :) Also, I must say what a pleasure it was working with Joe Falzone as well, he went out of his way to accommodate my family as we searched for the right vehicle to meet our needs! Thanks again to Jared and Joe for all they did, I appreciate it greatly! More
by MeLosh23
Employees Worked With
Joe Falzone, Jared Hietikko
August 12, 2019
Awesome first car purchase I bought my first car from Jared at napleton he explained to me the best route for financing to get me the best rate and payment for me all well getti I bought my first car from Jared at napleton he explained to me the best route for financing to get me the best rate and payment for me all well getting me the exact car i wanted. More
by Rodriguez
Employees Worked With
Jared Hietikko
August 10, 2019
Simple, Easy, Informative, and Accommodating About 2 months ago I purchased a car From Napeltons and from start to finish they made the buying process incredibly easy and painless. This is the se About 2 months ago I purchased a car From Napeltons and from start to finish they made the buying process incredibly easy and painless. This is the second car I’ve purchased from them and would highly recommend to anyone in the market to purchase a new car. Jason who sold me the car was extremely knowledgeable and professional through the whole process. I would also like to give a special shout out to the service center. Kevin, Todd, Jerome, and ofcourse Douglas have always been extremely accommodating, helpful, and made sure I was well taken care of. I truly enjoy working with any of them and have no issue going that extra mile to get my car serviced there. Overall the Napeltons family as a whole does a great job of making me feel like a valued customer which is why I will always choose them. When I think car buying I think Napeltons. I look forward to continuing to work with you guys in the future! More
by beccases19
Employees Worked With
Kevin, Todd, Jason Goldberg, Jerome Udit, Doug Adams
August 09, 2019
Great service experience Varina is a customer service agent who definitely changed my dealership experience she was super helpful and patient and took care of all my concerns Varina is a customer service agent who definitely changed my dealership experience she was super helpful and patient and took care of all my concerns and needs if you go in for service see her she’s awesome More
by Jprtow
Employees Worked With
Varina
August 09, 2019
Ram 1500 nice people to deal with and very informative on the cars and trucks. A used 1500 and like I was buying a new one. They did seem to go and make sure nice people to deal with and very informative on the cars and trucks. A used 1500 and like I was buying a new one. They did seem to go and make sure I was going to be happy with what I bought. More
by Don
Employees Worked With
finanice director ( sorry forgot the name), Chris Schei
