Napleton's Arlington Heights Chrysler Dodge Jeep Ram

It was great it was fantastic Christopher took time to show me everything and he was very helpful and he really knows what he’s doing he must be the top speed sales person there b Christopher took time to show me everything and he was very helpful and he really knows what he’s doing he must be the top speed sales person there because you seem to be very knowledgeable of how things work he also was very courteous to my wife who showed up halfway through the purchase process the dealership should consider themselves lucky to have a great worker like that on staff and I hope somebody reads this and make sure that he is recognized for the hard work he Porten More

Great Day! My salesperson Irving was amazing. The entire staff at Napleton s was very helpful and nice. As a unit they made getting a car a good experience. My salesperson Irving was amazing. The entire staff at Napleton s was very helpful and nice. As a unit they made getting a car a good experience. More

Love our new Durango The shy guy was great to work with the dealership is a very nice place and big very good selection the shy guy entertained my 5 year old and got the The shy guy was great to work with the dealership is a very nice place and big very good selection the shy guy entertained my 5 year old and got the deal done I will be a returning customer and hope the shy guy is still there .i would recommend the shyyyyyyy guy to anyone. Not disappointed at all that I drove 1.5 hours to get there. More

Fantastic service! Connected easily! We had a great experience! The staff was friendly, helpful, and patient as we chose the right car for us. Everyone was very kind and extremely attenti We had a great experience! The staff was friendly, helpful, and patient as we chose the right car for us. Everyone was very kind and extremely attentive!! Thanks again!! More

Amazing staff Had an amazing experience and drove away in a new Wrangler the other day. From start to finish the entire journey was first class. I’m not one who lik Had an amazing experience and drove away in a new Wrangler the other day. From start to finish the entire journey was first class. I’m not one who likes the whole idea of heading down to a dealership to play the whole cat and mouse game but this experience was a little different in that regard. Definitely look forward to continuing to work with these guys moving forward and will recommend them to any of my friends as well. More

MY 2 JEEPS Today I am a proud owner of my 2 Jeeps that I purchased from RJ and Tina. GREATEST EXPERIENCE BY FAR. The dealership offers great things by buying fro Today I am a proud owner of my 2 Jeeps that I purchased from RJ and Tina. GREATEST EXPERIENCE BY FAR. The dealership offers great things by buying from them. Tina is very knowledgeable and RK took his time going over all the numbers. 5 STARS ACROSS THE BOARD! More

Bad customer service and bad service department I brought my vehicle in for a noise it was making and In the two months it was there, it was the worst experience I have ever dealt with at a dealer. I brought my vehicle in for a noise it was making and In the two months it was there, it was the worst experience I have ever dealt with at a dealer. I made an appointment so we can test drive it and they did, they said it was the front axle and they ordered it and said they will contact me, they never did. A week later I had to call and make the appointment to get the part put on. On the appointment day I dropped it off and they said they will contact me when it’s done, they didn’t. I had to call because the dealer was about to close and I couldn’t get ahold of anyone so I went in. They didn’t even start work on it and I had to bring it back home without it being even looked at. I had to wait a day before I can get a loaner. When I finally brought it back it took 2 weeks before they said it was ready. They said it was the front axle. When I picked it up they said they replace only the right side. That is not what they said they were ordering and replacing. When I picked it up it was making the same noise plus another noise it was making before. I turned right back around and dropped it off. It took another two weeks before they had a Chrysler specialist come out and say it was the PTU for the all wheel drive. After another week and installing it I called and they said it’s still making the noise and Chrysler had to come back out to take a look at it. Now it’s the rear axle. More

Great deal on vehicle... run around service I drove 4 hours to purchase a 2019 jeep compass, in the past I've purchased enough vehicles along with my wife... usually in and out in approx 1 hour I drove 4 hours to purchase a 2019 jeep compass, in the past I've purchased enough vehicles along with my wife... usually in and out in approx 1 hour max of an hour and a half... 3 hours ... then to tell me as I am sign the papers .. my jeep is still in ship mode so I cant access anything... couldn't have it unlocked, couldnt get me a loaner... they offered 2 extra oil changes and a tire rotation ... they would personally drop it off on that Monday, call me first thing in the morning ... I ended up having to call them 5 hours after they opened for them to tell me they aren't in yet and they will see if they have time to bring it to me today... extremely disappointed with the run around games. More

Great experiance Always a pleasure working with Irving. Great customer service. They always try to help you out the most to fine the perfect vehicle yo suite you. Always a pleasure working with Irving. Great customer service. They always try to help you out the most to fine the perfect vehicle yo suite you. More

Easy and Comfortable I was a first-time car shopper and Tina made the entire experience very easy. She was extremely patient and knowledgeable during the entire process. I was a first-time car shopper and Tina made the entire experience very easy. She was extremely patient and knowledgeable during the entire process. More