Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Napleton's Arlington Heights Chrysler Dodge Jeep Ram
Arlington Heights, IL
2,540 Reviews
Getting a new or used car is a big commitment, so why settle for a good vehicle from a small-fish dealer when you can get a great vehicle from Napleton's Arlington Heights Chrysler Dodge Jeep RAM, the largest Chrysler Dodge Jeep RAM Dealer in the Greater Chicago area. This Arlington Heights, IL new Chrysler , Jeep, Dodge, and RAM and used car dealer is family-owned, has been in business over 50 years, and puts an emphasis on an easy and enjoyable buying experience for customers from places like Chicago, Palatine, Long Grove, Buffalo Grove, Wheeling, Des Plaines, and Schaumburg, IL. From the moment you come in and are greeted by the sleek flat-screen TV in our waiting area and our comfortable multiple custom lounge areas decked out with TV, Wi-Fi, coffee, and computer access, you know your contentment is the single most important thing to us. Our friendly, knowledgeable staff is devoted to your satisfaction and is committed to exceeding all your expectations before, during, and long after the sale is finished. Plus, with perks like a $100 Customer Referral Bonus and our buying your first tank of gas for you, why would you want to go anywhere else?
Our 2014 new Chrysler, Jeep , Dodge, and RAM inventory comes stocked with the most popular models, such as the Chrysler Town & Country, Chrysler 200 , Jeep Grand Cherokee, Jeep Wrangler , Dodge Challenger, Dodge Grand Caravan, RAM 1500, and RAM 2500. If you are in the market for a used car, truck, or SUV, our used inventory features a broad selection of used Chrysler, Jeep, Dodge, and RAM vehicles, as well as a wide assortment of domestic, foreign, and luxury cars from other manufacturers. Moreover, our Finance Department can help you value your trade and apply for financing quickly in order to get you affordable auto financing and car loans. Chrysler Jeep Dodge RAM auto service and car repairs also come naturally to our Service Department , which comes equipped with the best factory-trained technicians and shuttle se
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,540 reviews
August 29, 2019
New Jeep Tina was great. Extremely knowledgeable of the vehicles and great service all around from everyone. Wasn’t sure what I really wanted and they pointed Tina was great. Extremely knowledgeable of the vehicles and great service all around from everyone. Wasn’t sure what I really wanted and they pointed me in the right direction! More
by Cbine
Employees Worked With
Tina Zamora
August 29, 2019
Paul was great . He was welcoming, hopeful, and patient. He spent time showing me all the unique features on the car, asked personal questions, and made sure we were . He was welcoming, hopeful, and patient. He spent time showing me all the unique features on the car, asked personal questions, and made sure we were getting a great deal. More
by beccahomb
Employees Worked With
Mario Gentry, Paul A. Dome
August 28, 2019
Great Experience Everyone was very attentive and responsive. Fast and friendly, easy to deal with mostly through email and phone calls. Seemed sincere and took my situ Everyone was very attentive and responsive. Fast and friendly, easy to deal with mostly through email and phone calls. Seemed sincere and took my situation to heart. More
by jdgren5150
Employees Worked With
Other Employees :
Ray, Jody Adams, Mario Gentry, Armi Matienzo, Jared Hietikko
August 28, 2019
My favorite place It was my best experience so far. Christopher Schei was on the top of everything. He made the process so easy and quick. Fast and friendly service. Wi It was my best experience so far. Christopher Schei was on the top of everything. He made the process so easy and quick. Fast and friendly service. Will definitely recommend!! Christopher is always the best!! Thank you “The Shy Guy”!!!! More
by Joanna77
Employees Worked With
Chris Schei
August 28, 2019
Used car purchased This was by far the best experience I have had. Ryan was awesome so helpful and great to do business with and I would highly recommend This was by far the best experience I have had. Ryan was awesome so helpful and great to do business with and I would highly recommend More
by jaimemilloy
Employees Worked With
Ryan Gannon
August 28, 2019
Easy, Super accommodating! If you're looking for a new car and one of the best car buying experiences, go see Jared at Napelton CDJR! He went above and beyond anything I had exp If you're looking for a new car and one of the best car buying experiences, go see Jared at Napelton CDJR! He went above and beyond anything I had experienced previously when purchasing a car. He walked me through all my options, & found me the best deal possible. And just like that, "BAM BABY!" I was in a Charger that had everything I was looking for! Couldn't be happier with my car buying experience at Napelton, and with Jared! More
by JB48859
Employees Worked With
Jared Hietikko
August 27, 2019
Roller coaster ride When I sat down with the finance guy on Saturday he said he couldn’t give me 0% for 72 months promo so I went back on Monday to express my displeasure When I sat down with the finance guy on Saturday he said he couldn’t give me 0% for 72 months promo so I went back on Monday to express my displeasure to Raymond Slivka the General Manager, he redid the contract to give 0% interest for 72 months and increased my trade an additional $1,000 to make me happy and I left completely satisfied! More
by Finally happy
Employees Worked With
Raymond Slivka, Armi Matienzo, Chloe C. Adams, Julio Ruiz
August 26, 2019
Good Experience Salesman Chris was very friendly and informative on the knowledge of the car I was buying. Would recommend him to others if looking for a car. Salesman Chris was very friendly and informative on the knowledge of the car I was buying. Would recommend him to others if looking for a car. More
by Hlion48
Employees Worked With
Chris Schei
August 25, 2019
Communication is key The internet team needs to communicate more thoroughly with the sales team regarding all info emailed and provided by the customer. That was not done The internet team needs to communicate more thoroughly with the sales team regarding all info emailed and provided by the customer. That was not done in my case and it ended up with me negotiating with the salesman while drivinh 3.5 hours from Iowa on the day the internet sales team setup my visit. More
by Ivandiz
Employees Worked With
Armi Matienzo, Julio Ruiz
August 23, 2019
Great experience! Everyone at Napleton Arlington Heights was very friendly and easy to work with. Irving, our sales guy, made the process of buying a car very simple. I Everyone at Napleton Arlington Heights was very friendly and easy to work with. Irving, our sales guy, made the process of buying a car very simple. It was a great overall experience! More
by rbrody10
Employees Worked With
Irving Medina, David Rich
