Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Napleton's Arlington Heights Chrysler Dodge Jeep Ram
Arlington Heights, IL
2,540 Reviews
Getting a new or used car is a big commitment, so why settle for a good vehicle from a small-fish dealer when you can get a great vehicle from Napleton's Arlington Heights Chrysler Dodge Jeep RAM, the largest Chrysler Dodge Jeep RAM Dealer in the Greater Chicago area. This Arlington Heights, IL new Chrysler , Jeep, Dodge, and RAM and used car dealer is family-owned, has been in business over 50 years, and puts an emphasis on an easy and enjoyable buying experience for customers from places like Chicago, Palatine, Long Grove, Buffalo Grove, Wheeling, Des Plaines, and Schaumburg, IL. From the moment you come in and are greeted by the sleek flat-screen TV in our waiting area and our comfortable multiple custom lounge areas decked out with TV, Wi-Fi, coffee, and computer access, you know your contentment is the single most important thing to us. Our friendly, knowledgeable staff is devoted to your satisfaction and is committed to exceeding all your expectations before, during, and long after the sale is finished. Plus, with perks like a $100 Customer Referral Bonus and our buying your first tank of gas for you, why would you want to go anywhere else?
Our 2014 new Chrysler, Jeep , Dodge, and RAM inventory comes stocked with the most popular models, such as the Chrysler Town & Country, Chrysler 200 , Jeep Grand Cherokee, Jeep Wrangler , Dodge Challenger, Dodge Grand Caravan, RAM 1500, and RAM 2500. If you are in the market for a used car, truck, or SUV, our used inventory features a broad selection of used Chrysler, Jeep, Dodge, and RAM vehicles, as well as a wide assortment of domestic, foreign, and luxury cars from other manufacturers. Moreover, our Finance Department can help you value your trade and apply for financing quickly in order to get you affordable auto financing and car loans. Chrysler Jeep Dodge RAM auto service and car repairs also come naturally to our Service Department , which comes equipped with the best factory-trained technicians and shuttle se
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,540 reviews
September 10, 2019
Awesome experience ! Awesome dealership ! Ryan was pro level 💯 showed me everything about my Jeep and I probably test drove 8 of them before fount the one ! Bambaby ! Awesome dealership ! Ryan was pro level 💯 showed me everything about my Jeep and I probably test drove 8 of them before fount the one ! Bambaby ! More
by djk1976djk
Employees Worked With
Ryan gannon
September 08, 2019
Julio was great! Julio took care of me and made sure I had everything I needed. I recommend anyone to go visit him. He will definitely take care of you. Julio took care of me and made sure I had everything I needed. I recommend anyone to go visit him. He will definitely take care of you. More
by Aramisj121
Employees Worked With
Julio Ruiz
September 07, 2019
Typical sales process but they kept it friendly I enjoyed the banter with the salesperson and manager. They came as close as possible to my final price. The vehicle I purchased was used with low m I enjoyed the banter with the salesperson and manager. They came as close as possible to my final price. The vehicle I purchased was used with low miles and I have confidence it will be a reliable vehicle based on their check if the mechanical and safety systems. Overall it was a positive experience. More
by DJP
September 04, 2019
Fast and Friendly They showed me what I wanted and didn’t try to convince me on things I didn’t need or want. Friendly staff and everything went smooth. They showed me what I wanted and didn’t try to convince me on things I didn’t need or want. Friendly staff and everything went smooth. More
by Sflashing
Employees Worked With
David Rich, Tina Zamora
September 02, 2019
Great dealer I bought two Jeeps from them in the past week. Trevor Schaefer was really helpful. I strongly recommend buying vehicles from him. Napleton vehicles ar I bought two Jeeps from them in the past week. Trevor Schaefer was really helpful. I strongly recommend buying vehicles from him. Napleton vehicles are fairly priced and people are super nice. I would definitely buy again. More
by tguder
Employees Worked With
Trevor Schaefer, Mario Gentry
September 02, 2019
Great service, friendly, very thorough. Paul did a great job helping us out in a timely manner and showing us exactly what we were looking for and getting us a good deal. Everyone on staff w Paul did a great job helping us out in a timely manner and showing us exactly what we were looking for and getting us a good deal. Everyone on staff was very friendly and helpful, explaining everything thoroughly. Had a great visit and am very pleased with the service. More
by rebekahrack
Employees Worked With
R J Caudill, David Rich, Paul A. Dome
August 31, 2019
ANOTHER GREAT DEAL WITH THE SHY GUY!!! Had an absolutely first rate car buying experience at Napleton of Arlington Heights. A friend of recommended I see Chris “the shy guy” Schei if I were Had an absolutely first rate car buying experience at Napleton of Arlington Heights. A friend of recommended I see Chris “the shy guy” Schei if I were looking for a knowledgeable and salesman to talk to and have walk me through the vast inventory at Napleton. I could not have been more pleased by the overall experience I had. Having owned a 1970 Hemi Dodge Charger, it was like a trip down memory lane talking with Chris about that golden era of vehicles. His knowledge of the Chrysler, Dodge, and Jeep lines through the years was overshadowed only by his excitement and knowledge of the current lineup of vehicles you have to offer. I am currently looking to order a Red Eye Challenger as one was not in stock and Chris said it could special ordered. I am in the process of selling off a couple of my prize vehicles to make this purchase. While there Chris introduced me to Joe Falzone, his manager and I have never felt so comfortable when shopping for a vehicle than I was with Chris. When I am ready to purchase I will be back in touch with Chris, the Shy Guy. Highly recommend to anyone in the market to visit Napleton Arlington Heights and talk to The Shy Guy, Chris Schei. More
by MikeD1
Employees Worked With
Joe Falzone, Chris Schei
August 31, 2019
Satisfied Buyer Shy Guy, Chris made this car buying experience pleasant, he was fun to work with and extremely knowledgeable he helped me pick the best car for my Shy Guy, Chris made this car buying experience pleasant, he was fun to work with and extremely knowledgeable he helped me pick the best car for my needs. He made sure the process was smooth and stayed involved through the entire transaction. More
by Sloan67
Employees Worked With
Chris Schei
August 30, 2019
Awesome service Thank you RJ. And Tina!!!! Thanks to you guys everything was smooth and easy. The popcorn is exceptional and the guy that makes them is very polite. Thank you RJ. And Tina!!!! Thanks to you guys everything was smooth and easy. The popcorn is exceptional and the guy that makes them is very polite. More
by Lulu
Employees Worked With
Tina Zamora
August 30, 2019
The shy guy is the man He was extremely helpful and knowledgeable about the car i was interested in.. came in with hope, drove off with confidence.. i recommend any and ever He was extremely helpful and knowledgeable about the car i was interested in.. came in with hope, drove off with confidence.. i recommend any and everyone to come do business with him. More
by Gionne47
Employees Worked With
Chris Schei
