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Napleton's Arlington Heights Chrysler Dodge Jeep Ram
Arlington Heights, IL
2,520 Reviews
Getting a new or used car is a big commitment, so why settle for a good vehicle from a small-fish dealer when you can get a great vehicle from Napleton's Arlington Heights Chrysler Dodge Jeep RAM, the largest Chrysler Dodge Jeep RAM Dealer in the Greater Chicago area. This Arlington Heights, IL new Chrysler , Jeep, Dodge, and RAM and used car dealer is family-owned, has been in business over 50 years, and puts an emphasis on an easy and enjoyable buying experience for customers from places like Chicago, Palatine, Long Grove, Buffalo Grove, Wheeling, Des Plaines, and Schaumburg, IL. From the moment you come in and are greeted by the sleek flat-screen TV in our waiting area and our comfortable multiple custom lounge areas decked out with TV, Wi-Fi, coffee, and computer access, you know your contentment is the single most important thing to us. Our friendly, knowledgeable staff is devoted to your satisfaction and is committed to exceeding all your expectations before, during, and long after the sale is finished. Plus, with perks like a $100 Customer Referral Bonus and our buying your first tank of gas for you, why would you want to go anywhere else?
Our 2014 new Chrysler, Jeep , Dodge, and RAM inventory comes stocked with the most popular models, such as the Chrysler Town & Country, Chrysler 200 , Jeep Grand Cherokee, Jeep Wrangler , Dodge Challenger, Dodge Grand Caravan, RAM 1500, and RAM 2500. If you are in the market for a used car, truck, or SUV, our used inventory features a broad selection of used Chrysler, Jeep, Dodge, and RAM vehicles, as well as a wide assortment of domestic, foreign, and luxury cars from other manufacturers. Moreover, our Finance Department can help you value your trade and apply for financing quickly in order to get you affordable auto financing and car loans. Chrysler Jeep Dodge RAM auto service and car repairs also come naturally to our Service Department , which comes equipped with the best factory-trained technicians and shuttle se
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,520 reviews
October 21, 2023
THIS REVIEW IS FOR JOANNE STICKELS. MY JEEP HAD A RECALL FOR REPLACEMENT OF CATALYTIC CONVERTER. ALL OTHER DEALERS WERE UNABLE TO GET THE PART. WITHIN DAYS, JOANNE NOT ONLY GOT THE PART MY JEEP HAD A RECALL FOR REPLACEMENT OF CATALYTIC CONVERTER. ALL OTHER DEALERS WERE UNABLE TO GET THE PART. WITHIN DAYS, JOANNE NOT ONLY GOT THE PART BUT SERVICED IT WITHIN A FEW DAYS, COMPLETING MY RECALL. I WANT TO PRAISE JOANNE FOR GOING ABOVE AND BEYOND. More
by Leo
Employees Worked With
JOANNE STICKELS
October 20, 2023
JOANNE STICKELS, VERY FRIENDLY AND HELPFUL. I HAD A CHALLENGING PROBLEM WITH MY CAR AND SHE KEPT AT IT UNTIL THAT PROBLEM WAS SOLVED. MULTIPLE VISITS, BUT SHE HANDLED EVERYTHING AND ALL IS NOW I HAD A CHALLENGING PROBLEM WITH MY CAR AND SHE KEPT AT IT UNTIL THAT PROBLEM WAS SOLVED. MULTIPLE VISITS, BUT SHE HANDLED EVERYTHING AND ALL IS NOW WELL. THANK YOU, JOANNE. More
by JOKEN772
Employees Worked With
Marcin Kalita
October 18, 2023
This review is for Joanne Stickles she is an asset to the company. Very helpful, kind and extremely knowledgeable. She was very patient and took the time to answer my questions in detail. I have not exper company. Very helpful, kind and extremely knowledgeable. She was very patient and took the time to answer my questions in detail. I have not experienced this kind of customer service anywhere for years she is so refreshing. More
by ackavic
Employees Worked With
Joanne Stickles
October 13, 2023
Knew what I wanted was in and out in no time. However rushing to get out I never received copies of my paperwork. Stopped back in was told they would email it. 5 months later and I still don’t ha However rushing to get out I never received copies of my paperwork. Stopped back in was told they would email it. 5 months later and I still don’t have it. More
by Incognitogrlie
Employees Worked With
John Norton
