Napleton's Arlington Heights Chrysler Dodge Jeep Ram

Still waiting for a call back I've bought 2 cars from these guys..last night I dropped a car off for service...I'm still waiting for a callback from Wade...my service "guy"! Dear N I've bought 2 cars from these guys..last night I dropped a car off for service...I'm still waiting for a callback from Wade...my service "guy"! Dear Napleton...please get your act together..Fields Jeep has you beat! I drive a 2014...next year Ill drive a 2015..but I will consider Fields for the sale...thank you! More

????? I was lied to & mislead on more than one phone call and on my visit in. Was being told that a car that was listed on the website was for sale and being outsourced for repairs when in reality it ne call and on my visit in. Was being told that a car that was listed on the website was for sale and being outsourced for repairs when in reality it never was for sale, heck it never really existed at all. When I did some searching, called & found out by the sales manager there was never once an apology there was however a chance for him to try & up sell me. Well even if i am thinking of buying a new car now ill take my business & A+ credit elsewhere! I would never refer anyone to this dealership and I will be submitting a letter to the owner, and to the BBB. Funny how that car is still currently listed on the website! Dealerships like yourself give good quality dealerships a bad name. More

We drove over 200 miles to see a vehicle that I discovered on auto trader. We were met at the door by Irving with a smile and a hand shake. The vehicle had some scratches on the body. Because o discovered on auto trader. We were met at the door by Irving with a smile and a hand shake. The vehicle had some scratches on the body. Because of this we were going to go home without purchasing the vehicle. However, Irving talked to the sales manager to see what they could do about the problem. All in all they offered to lower the price of the SUV so we could have the paint touched up where we lived. We would make the drive again to do business with Napleton. More

Excellent buying experience! Our sales rep Mike Siddiqui was very friendly and very helpful! I left there happy with my new car feeling confident that i got a great car for a great price, and that they will was very friendly and very helpful! I left there happy with my new car feeling confident that i got a great car for a great price, and that they will be there if i have any problems at all! Thank you Mike and Napleton's for everything! More

Our salesman, George Greko, was very helpful, was not pushy and worked with us as did his manager Marty B. Overall a very good experience pushy and worked with us as did his manager Marty B. Overall a very good experience More

I recently bought a used Ford Focus from this dealer and was very pleased with the price and service. My salesman, Mike Siddiqui, was very nice and pleasant. I saw the car online and he brought it out right was very pleased with the price and service. My salesman, Mike Siddiqui, was very nice and pleasant. I saw the car online and he brought it out right away for the test drive. Although I worried about my credit he assured me that everything would be fine and I would drive home with the car. I would also like to mention Mike in their finance department was also very pleasant and helpful in securing my loan. I've told a my family and a few friends how great that dealer was and have to say overall it was a very nice experience. More

the sales rep and manager went over and above to find the exact car we were looking to purchase. I would recommend this dealership to anyone interested in purchasing a jeep or jeep product. exact car we were looking to purchase. I would recommend this dealership to anyone interested in purchasing a jeep or jeep product. More

Ed was very friendly. Great experience. Went quickly too. The dealership area was beautiful and huge. All vehicles were represented. Service area was awesome also. The dealership area was beautiful and huge. All vehicles were represented. Service area was awesome also. More

I needed to find a reliable used car and after searching Auto Trader found a Hyundai with reasonable mileage at Napleton's Chrysler Dodge Jeep RAM in Arlington Heights . When I went to the dealership I was Auto Trader found a Hyundai with reasonable mileage at Napleton's Chrysler Dodge Jeep RAM in Arlington Heights . When I went to the dealership I was greeted by Matt Ripley who made my wife and I feel like family right from the start. It was absolutely refreshing to have a sales person who was willing to give me all the space and time I needed, wanting to assist rather than push a deal. I got a good deal on the car. The facility is beautiful and the service department is well equipped and efficient; there was a small problem with the car that I wanted them to address and they did so immediately stay past closing to get it corrected. If you are looking for a car and find it at Napleton's you are going to appreciate the experience you have with them. More

I feel Khabibullo Asatov is a very honest and is obsessed with his customers and very keen in growing Dealership businesses. He push himself.He always conducted himself in a professional manner. His attenti with his customers and very keen in growing Dealership businesses. He push himself.He always conducted himself in a professional manner. His attention to detail and keen ability to bid jobs was admirable. Sam is a Great sales person always asked me what I wanted to be done.He listen's more than talking, He accommodated what I was looking for. Overall the dealership have a great team. They are very polite people and they pay attention to customer needs. More