Napleton's Arlington Heights Chrysler Dodge Jeep Ram

Beginners Luck As a first time care buyer, you go in expecting the typical pushy sales rep, the rude finance manager, and to be a passing thought when the name is on As a first time care buyer, you go in expecting the typical pushy sales rep, the rude finance manager, and to be a passing thought when the name is on the dotted line. Not so with Napleton Arlington Heights. Maybe it was a case of beginners luck with a rather new Salesman named Alex. He made the car buying experience comfortable and fun. He wasn't pushy, listened to what I wanted and in the end made me comfortable in my choice. The Finance Guy to me is the last speed bump, as they have the final say whether or not your driving off in your new car or not. Zia in the finance department worked for me, not the banks, to get a good rate. He took his time to explain all my options and answered all my questions. I left his office with confidence in my purchase and keys in hand. A few days later and I've gotten numerous calls from Alex, Zia and a few others just checking in with me, making sure everything was okay. The entire staff talks to you, not at you, and makes you feel like they see a person not just another dollar sign. More

Purchase of Dodge Challenger Great service from salesman Tom and GM Adam. I got exactly what I asked for and they went to great lengths to find what I wanted. Great service from salesman Tom and GM Adam. I got exactly what I asked for and they went to great lengths to find what I wanted. More

100 percent satisfaction Napleton Auto Group provided the utmost of service from the receptionist to sales to service. I am 100 percent satisfied with my experience. The de Napleton Auto Group provided the utmost of service from the receptionist to sales to service. I am 100 percent satisfied with my experience. The dealership is state of the art with all the facilities and amenities. I would recommend the Napleton Dealership to a friend. The new Chrysler Town & Country exceeded my expectations. More

Exceeded my expectations! The staff at Napleton's Arlington Hts Chrysler Dodge Jeep made for a great buying experience! After doing some on-line research and expressing intere The staff at Napleton's Arlington Hts Chrysler Dodge Jeep made for a great buying experience! After doing some on-line research and expressing interest in a new vehicle, the Napleton sales staff was the only dealership to reach out to me. When we arrived at the dealership, each person greeted us, making us feel welcome and helped with the buying process. The sale itself was quick and painless, giving a win-win deal. As a salesperson myself, I appreciate the time they took to make a happy customer. I will continue to go out of my way to get my car serviced at their dealership. A job well done. More

Highly recommended Tim, Adam and Jerry made our first Jeep purchase easy and we felt like we got a good price for a great car. Highly recommend this dealership. Tim, Adam and Jerry made our first Jeep purchase easy and we felt like we got a good price for a great car. Highly recommend this dealership. More

Friendly and helpful staff! Very friendly staff, especially George Metry who helped us not only get a deal on our new car he also went out of his way and was able to get us a car Very friendly staff, especially George Metry who helped us not only get a deal on our new car he also went out of his way and was able to get us a car from another dealership in under a day. Excellent, fast, and friendly service I would recommend this dealership to other people! More

Fantastic Customer Service! I recently purchased a 2015 Jeep Compass and all my expectations we met or exceeded. I was presently surprised by the customer service and follow thr I recently purchased a 2015 Jeep Compass and all my expectations we met or exceeded. I was presently surprised by the customer service and follow through. Adam Grubbs, the sales manager, went above and beyond to make sure this picky buyer was satisfied! I would highly recommended this dealership. More

Friendly, knowledgeable staff! Great overall Experience. Tom Mavraganis in sales is very helpful and knowledgeable. He was patient and understanding during the whole process and ans Great overall Experience. Tom Mavraganis in sales is very helpful and knowledgeable. He was patient and understanding during the whole process and answered all my questions. Definitely recommend! More

Jeep Renegade I had a great experience. The people were nice and I worked with Robert Taylor. He was very patient and understanding. He made sure I got what I wante I had a great experience. The people were nice and I worked with Robert Taylor. He was very patient and understanding. He made sure I got what I wanted. I love my new Renegade :) More

Great customer service I Came in looking to purchase a dodge challenger. Douglas Adams from the customer service department was very helpful in answering any questions I had I Came in looking to purchase a dodge challenger. Douglas Adams from the customer service department was very helpful in answering any questions I had regarding the car I wanted to purchase. He was very knowledgeable and offered his insights on the the best possible option for me in order to save more money.the overall transaction went smoothly, there was no stress on my part. I highly recommend this dealership if you are looking to purchase a dodge. Douglas was just excellent and patient in helping me with my final decision in purchasing the vehicle. Excellent service More