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Napleton's Arlington Heights Chrysler Dodge Jeep Ram

Arlington Heights, IL

4.5
2,521 Reviews
Getting a new or used car is a big commitment, so why settle for a good vehicle from a small-fish dealer when you can get a great vehicle from Napleton's Arlington Heights Chrysler Dodge Jeep RAM, the largest Chrysler Dodge Jeep RAM Dealer in the Greater Chicago area. This Arlington Heights, IL new Chrysler , Jeep, Dodge, and RAM and used car dealer is family-owned, has been in business over 50 years, and puts an emphasis on an easy and enjoyable buying experience for customers from places like Chicago, Palatine, Long Grove, Buffalo Grove, Wheeling, Des Plaines, and Schaumburg, IL. From the moment you come in and are greeted by the sleek flat-screen TV in our waiting area and our comfortable multiple custom lounge areas decked out with TV, Wi-Fi, coffee, and computer access, you know your contentment is the single most important thing to us. Our friendly, knowledgeable staff is devoted to your satisfaction and is committed to exceeding all your expectations before, during, and long after the sale is finished. Plus, with perks like a $100 Customer Referral Bonus and our buying your first tank of gas for you, why would you want to go anywhere else? Our 2014 new Chrysler, Jeep , Dodge, and RAM inventory comes stocked with the most popular models, such as the Chrysler Town & Country, Chrysler 200 , Jeep Grand Cherokee, Jeep Wrangler , Dodge Challenger, Dodge Grand Caravan, RAM 1500, and RAM 2500. If you are in the market for a used car, truck, or SUV, our used inventory features a broad selection of used Chrysler, Jeep, Dodge, and RAM vehicles, as well as a wide assortment of domestic, foreign, and luxury cars from other manufacturers. Moreover, our Finance Department can help you value your trade and apply for financing quickly in order to get you affordable auto financing and car loans. Chrysler Jeep Dodge RAM auto service and car repairs also come naturally to our Service Department , which comes equipped with the best factory-trained technicians and shuttle se
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1155 W Dundee Rd

Arlington Heights, IL

60004

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Showing 2,521 reviews

August 11, 2015

Great customer service I Came in looking to purchase a dodge challenger. Douglas Adams from the customer service department was very helpful in answering any questions I had More

by Ojraw23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Adams
Aug 13, 2015 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Thank you for the kind words. I am pleased to hear Douglas did a great job in assisting you in your purchase. Congratulations on your new and if there is anything else we can do for you please don't hesitate to give us a call! Sincerely, Jody Adams – GM – jody@napleton.com - 847-454-5786

August 11, 2015

A fresh approach Being in the market for a Jeep in the Northwest Suburbs leaves you with few options. Thankfully there's Napleton! No longer do you have to travel to S More

by crazydeals101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jody Adams
Aug 13, 2015 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to leave your awesome review! We try our best to stand out from other dealers in terms of service excellence. We appreciate your business and we would love to work with you again! Sincerely, Jody Adams – GM – jody@napleton.com - 847-454-5786

August 05, 2015

Tom was great!!! Ask for Tom! Great guy, tends to your needs and very helpful. Got us where we wanted to be. Couldn't have asked for a better sales man. More

by Michele2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Mavraganis
Aug 07, 2015 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to write about your experience with us. We work hard to make sure our guests have a wonderful experience and apologize if some aspects of recent visit with us have not been up to your expectations. It is great to hear that Tom was able to attend to your needs and show you how we do business here. Please feel free to contact us if there is anything else that we can do to help you with regards to your vehicle. Sincerely, Jody Adams – GM – jody@napleton.com - 847-454-5786

August 03, 2015

Excellence Excellent customer service. Salesman was honest didnt sugar coat anything. If the car was a good fit for what we were looking for. Manny your the be More

by Rodriguez847
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny
Aug 05, 2015 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

We appreciate you for taking the time to write about your experience with us. We are happy to hear that you were able to find what you were looking for including standard-setting customer service from our team. I will be sure to share your feedback with Manny. We would love to work with you again in the future. Sincerely, Jody Adams – GM – jody@napleton.com - 847-454-5786

August 03, 2015

Efficient,effortless and hassle-free The sales staff was pleasant, respectful, and insightful in the information provided as well as their assistance with my purchase of a used vehicle. More

by Erickson, Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cliff Hall
Aug 05, 2015 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every guest with exceptional customer service, and I am extremely happy to hear that our staff was able to satisfy that. Do not hesitate to inform us if you have any further automotive needs. Sincerely, Jody Adams – GM – jody@napleton.com - 847-454-5786

July 30, 2015

Excellent experience! Before making the decision to buy a car we reviewed several dealerships, but were never happy with the process and the effort that they were making to More

by raig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Mavragabis and Adam Grubbs
Jul 31, 2015 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

We appreciate the time it took for you to write this review. It helps us to know that we are meeting the needs of our customers. I am happy to hear that Tom and Adam were able to serve you and demonstrate how we do business here. We look forward to working with you again in the future. Sincerely, Jody Adams – GM – jody@napleton.com - 847-454-5786

July 30, 2015

Great experiance Came in to buy a used car. Cliff was extremely helpful. Showed me the car I was interested in, and we went for a long test drive so I could really che More

by skassel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cliff Hall
Jul 31, 2015 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Thank you for sharing your feedback with us. Cliff is great with people and we are glad to know that he was helpful during your visit. Please feel free to visit us again if you have any further automotive needs. Sincerely, Jody Adams – GM – jody@napleton.com - 847-454-5786

July 29, 2015

Excellent dealership Everyone here is great and professional! They were more than willing to show me several vehicles I was interested in. They were helpful and answered a More

by Mlkurzha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Taylor and Jerry
July 28, 2015

Excellent dealership! I was very happy with this dealership. They were all very professional without being pushy or annoying. They also have a great selection of vehicles. More

by Jim78
Recommend Dealer
Yes
Employees Worked With
Jerry Spanier and salesman name was Dave
Jul 29, 2015 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

We appreciate the time it took for you to write this review. We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We would love to work with you again in the future. Sincerely, Jody Adams – GM – jody@napleton.com - 847-454-5786

July 26, 2015

2015 Durango Rt Went to this dealership to see about trading my car in and purchasing a new car and was extremely impressed with their flexibility and willingness to More

by JK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert S.
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