Napleton's Arlington Heights Chrysler Dodge Jeep Ram

Art Lane"s 2016 Dodge Caravan SE review I visited 4 dealers in my search and rated them all on 4 criteria: dealer reputation, sales associate, price and overall impression. Napelton was the I visited 4 dealers in my search and rated them all on 4 criteria: dealer reputation, sales associate, price and overall impression. Napelton was the overwhelming winner in all 4 catagories. I took the car in this week (2/1/2016) to have the interior/exterior coatings applied and the service was top notch. The free loaner provdied was a new Jeep and was a pleasure to drive. My car was finished ahead of schedule and all went well. So far, they have met or surpassed all of my expectations. They made the entire car buying process a pleasure! More

Dodge Challenger Great customer service. Enjoy every time I visit. I will be buying another car soon and recommending others. If you are looking for a new car visit th Great customer service. Enjoy every time I visit. I will be buying another car soon and recommending others. If you are looking for a new car visit this dealership. More

durango r/t I came in to get an oil change on my jeep grand cherokee and while waiting walked the show room. i saw this beautiful durango r/t blacked out in the I came in to get an oil change on my jeep grand cherokee and while waiting walked the show room. i saw this beautiful durango r/t blacked out in the showroom. Robbie immedietely saw me gawking at and new he had me. I had purchased 2 vehicles previously from here and he treated me like family. When I came back to sign the papers with my wife I had to bring my kids. His trainee Tony made such an impression on my kids that they were actually excited to sit and wait for the papers to be signed. Overall I couldnt have been happier with the deal and I would recommend anyone looking for a new or used vehicle to definately come work with Robbie and Tony. Great job guys!!!!!! More

Great experience Simply put, I could not have had a better experience at Napleton’s in Arlington Heights. EVERY person I dealt with at the dealership was top notch. Simply put, I could not have had a better experience at Napleton’s in Arlington Heights. EVERY person I dealt with at the dealership was top notch. I will be the first person to admit that I am not the easiest person to deal with when going through the car buying process. I always start off with my guard up, mostly because of past negative experiences at other dealerships. My sales guy was Tim Viane, and I can’t stress enough how great he was to deal with. He was able to turn my apprehension into a hugely positive experience. He gave me his complete attention, and took all the time in the world to make sure I would not leave with a vehicle that was not right for me. Cristian Dumitrascu, the general sales manager then came over to introduce himself, and was just as nice to deal with as Tim. Lastly, Bill Loannitis, the finance manager made sure I understood EVERY part of my contract before I left. I did wind up coming back the following day because I misread something on my contract, but Bill stopped what he was doing and went over my question in very fine detail. Honestly people, if you want a great car buying experience with a bunch of nice, professional folks, don’t hesitate going to Napelton’s in Arlington Heights. More

Car buying made easy! We went in on a snowy Friday morning. The salesman, Edward Shiftman, met us and greeted us outside. We told him what we were looking for, he showed We went in on a snowy Friday morning. The salesman, Edward Shiftman, met us and greeted us outside. We told him what we were looking for, he showed us those options and next we were buying a new car. Our salesman was not high pressure, which I liked. We did our financing there, which was also breeze too. More

Experienxe Very professional and Outstanding dealership! My salesman Tim was great! Finance manager Ronnie equally great. Got a incredible deal and everything we Very professional and Outstanding dealership! My salesman Tim was great! Finance manager Ronnie equally great. Got a incredible deal and everything went smooth. Highly recommend this dealership!!! More

MY new Jeep Gtand Cherokee I really felt like they were being honest and upfront with me. From the time I pull in to the time I leave everyone is wonderful.Anthony N. Is very kn I really felt like they were being honest and upfront with me. From the time I pull in to the time I leave everyone is wonderful.Anthony N. Is very knowledgeable and professional. More

I was treated with the utmost respect! My experience at Napletons last week far exceeded anything I would ever have imagined from a dealership. The quality of customer care is top notch! Ma My experience at Napletons last week far exceeded anything I would ever have imagined from a dealership. The quality of customer care is top notch! Matthew, Frank, Mark, and Ronnie were accommodating, down to earth, honest, respectful, informative, efficient, and fun to work with. I recommend this dealership to everyone. I am extremely satisfied with the experience, the way I was treated, and the value of my new Jeep Grand Cherokee. More

Great The salesperson was wonderful and everyone else in the place was very helpful. We got exactly what we wanted and made a deal that day. We drove away w The salesperson was wonderful and everyone else in the place was very helpful. We got exactly what we wanted and made a deal that day. We drove away with our new jeep. More