Napleton's Arlington Heights Chrysler Dodge Jeep Ram

Amazing!!! I am beyond pleased with my buying experience at Napleton! On 2/22/2016 I bought a new 2016 Jeep! Not only was my sales person pleasant but everyone I I am beyond pleased with my buying experience at Napleton! On 2/22/2016 I bought a new 2016 Jeep! Not only was my sales person pleasant but everyone I talked to on my visit was great! I had changed my mind about a dozen times on which vehicle I wanted but also which color and options I wanted on the car! I never once saw frustration from anyone in the building even though, I was a huge pain in the butt!! I also had my 3 year old daughter with me when I was buying and searching for my new vehicle and she was also a pain. Once again not one person looked at me with frustration or anger. Instead almost everyone there helped to entertain her! Robbie Adams one of the sales men got her some snacks and a juice box. Marquis "Q" Singleton another sales men got her a balloon and drew a hello kitty on it for her. My sales men Kevin Barth gave her crayons and a brand new coloring book while having conversation with her to also help keep her entertained. Jody Adams the GM came over and personal introduced himself and Cristian Dumitrascu. They continued to work closely with me and my husband to get us into a vehicle we really loved. Jesse Brei another sales men who happened to be working on the days I had visited leading up to my purchase date continued to have conversation with me and make my buying more enjoyable. Even down to the last stop with the finance department was pleasant. Joe Koth made the paperwork easy and understandable and quick. I can not thank Napleton enough for a great deal and amazing experience! You have an amazing staff and I can not wait to recommend you to all my family and friends!! I will be back for any future car purchases or regular maintenance with your great service technicians. . More

Louie A. is the best! Louie A. made us feel like family. He was professional and responsive! There was not a single question unanswered. I would recommend him to my family Louie A. made us feel like family. He was professional and responsive! There was not a single question unanswered. I would recommend him to my family and friends. The other great quality about Napleton is that everyone was friendly! I thought it was very cool that Jody went out of his way to introduce himself while offering assistance. It is not often personal service is extended these days....it was refreshing :-) More

Finance Team helped us out of a sticky situation. Stellar service from this dealer's Finance Manager after another Dodge dealership tried to stick us with an unwanted service contract worth $3500.00, Stellar service from this dealer's Finance Manager after another Dodge dealership tried to stick us with an unwanted service contract worth $3500.00, and gave us the runaround when we tried to cancel it. After learning any dealership can deal with it, we went to Napletons, and they cancelled it for us at no cost to us. Thank you very much, you took a weight off our minds. More

'"A WONDERFUL EXPERIENCE" WE had a wonderful experience with Napleton's in Arlington Heights. We were treated like family. Our salesman Robbie and Kyle were profession WE had a wonderful experience with Napleton's in Arlington Heights. We were treated like family. Our salesman Robbie and Kyle were professional, patient and funny, the manager Adam was also, very accommodating I would recommend this place to others. Thank you for the great experience , we love our JEEP. More

TREATED LIKE FAMILY You know you made the right choice when you walk into Napleton's in Arlington Heights to buy a vehicle. You're treated like family. Everyone at the de You know you made the right choice when you walk into Napleton's in Arlington Heights to buy a vehicle. You're treated like family. Everyone at the dealership makes sure you want for nothing, that you have the most enjoyable, exciting car buying experience ever. Jody, Doug, Mark, Frank , Rob, Jim, Max. You can see how many people devoted time to my needs and wants and I'm sure I am missing a lot of great devoted staff that reached out to want to help. What more can you ask for but to be served so well when trying to make such an important decision. Napleton not only treats you like close family at the first introduction they also make it so you want to come back again and again not like the cousin you might see one Christmas every few years or so they give you so many welcoming perks .oil changes, Washes, Nitrogen for your tires, yes nitro, Why ? Because it's better. Loners, all weather floor mats...why on earth would you not want to be part of this family. Christmas presents every time you go Into the dealership. If you have any questions about your vehicle after you drive out to start your adventure or on the next day or year or years just ask anyone there..doesn't matter who or when. .They want to help..WHY ? FAMILY. Thks everyone for the great experience and Oh yeah my new ride. More

stand up guys i had an issue with a car i bought from napletons about 8 months ago. when it couldnt be repaired, the guys working there promised to help me out and i had an issue with a car i bought from napletons about 8 months ago. when it couldnt be repaired, the guys working there promised to help me out and get me into something better. they didnt disappoint. robbie adams was a big help. i appreciate the help. i love my new car! More

Great service! Nice guys! Great service! These guys treated me like family! I would recommend them to any one!! Very helpful and not pushy! Took care of me like I owned the pla Great service! These guys treated me like family! I would recommend them to any one!! Very helpful and not pushy! Took care of me like I owned the place!! More

Best sales experience ever!!! Let me start off by saying I hate buying new cars. And I've never had a good experience until now. My sales associate Luigi Albassatneh made this whol Let me start off by saying I hate buying new cars. And I've never had a good experience until now. My sales associate Luigi Albassatneh made this whole car buying thing a enjoyable experience. From start to finish it was truly a great time. Very little waiting and no xx. If you are in the market for a new car go see him and only him!!! I promise he won't let you down. Even the normally evil finance manager was a trip! He was stubborn but was very fair and we made a good deal for both party's. Glad I bought from them. More

Great customer service! We had been to so many dealerships! I was so tired of dealing with pushy salesman!! Finally when we came to Napleton we were treated like people and t We had been to so many dealerships! I was so tired of dealing with pushy salesman!! Finally when we came to Napleton we were treated like people and the customer service was superb! Everybody was really kind and helpful! I would recommend anyone who wants a car to go there! Thank you Robbie Adams and staff! More