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Napleton's Arlington Heights Chrysler Dodge Jeep Ram
Arlington Heights, IL
2,522 Reviews
Getting a new or used car is a big commitment, so why settle for a good vehicle from a small-fish dealer when you can get a great vehicle from Napleton's Arlington Heights Chrysler Dodge Jeep RAM, the largest Chrysler Dodge Jeep RAM Dealer in the Greater Chicago area. This Arlington Heights, IL new Chrysler , Jeep, Dodge, and RAM and used car dealer is family-owned, has been in business over 50 years, and puts an emphasis on an easy and enjoyable buying experience for customers from places like Chicago, Palatine, Long Grove, Buffalo Grove, Wheeling, Des Plaines, and Schaumburg, IL. From the moment you come in and are greeted by the sleek flat-screen TV in our waiting area and our comfortable multiple custom lounge areas decked out with TV, Wi-Fi, coffee, and computer access, you know your contentment is the single most important thing to us. Our friendly, knowledgeable staff is devoted to your satisfaction and is committed to exceeding all your expectations before, during, and long after the sale is finished. Plus, with perks like a $100 Customer Referral Bonus and our buying your first tank of gas for you, why would you want to go anywhere else?
Our 2014 new Chrysler, Jeep , Dodge, and RAM inventory comes stocked with the most popular models, such as the Chrysler Town & Country, Chrysler 200 , Jeep Grand Cherokee, Jeep Wrangler , Dodge Challenger, Dodge Grand Caravan, RAM 1500, and RAM 2500. If you are in the market for a used car, truck, or SUV, our used inventory features a broad selection of used Chrysler, Jeep, Dodge, and RAM vehicles, as well as a wide assortment of domestic, foreign, and luxury cars from other manufacturers. Moreover, our Finance Department can help you value your trade and apply for financing quickly in order to get you affordable auto financing and car loans. Chrysler Jeep Dodge RAM auto service and car repairs also come naturally to our Service Department , which comes equipped with the best factory-trained technicians and shuttle se
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,522 reviews
April 23, 2016
Used Care Sales; Thank You for Everything My old car was at the end of its life, i still owed money on it, and my budget was extremely tight. Napleton's was low pressure and extremely helpful. My old car was at the end of its life, i still owed money on it, and my budget was extremely tight. Napleton's was low pressure and extremely helpful. Joe the Sales manager took the time to help me find the perfect car and Bill in Finance went out of his way to find me financing that met my budget while also protecting my investment. Both were transparent, honest and really helped me out of a pickle. I am a customer for life :-) More
by Shaggy
Employees Worked With
Bill Ioannitis, Joe Falzone
April 23, 2016
Bill Loannitis is AWESOME I purchased a Pre-Owned Chrysler 300 and I'm very happy with it. Bill Loannitis made it a great experience dealing with the finance I purchased a Pre-Owned Chrysler 300 and I'm very happy with it. Bill Loannitis made it a great experience dealing with the finance More
by Vsirens
Employees Worked With
Lou Porretta, Anthony Noe, Bill Ioannitis
April 13, 2016
Manager cares about customer satisfaction. Purchased a 2015 Jeep Cherokee. Had several hiccups in the beginning. The manager was able to rectify and fix the issues in a professional manner. Purchased a 2015 Jeep Cherokee. Had several hiccups in the beginning. The manager was able to rectify and fix the issues in a professional manner. More
by Igor83
Employees Worked With
Douglas Adams, Lou Porretta, Bill Ioannitis, Cristian Dumitrascu, Frank Torres
April 10, 2016
Service department This dealership is always a pleasure to deal with . Polite and knowledgable staff, always eager to please . Brought my 2015 Journey in for a routine This dealership is always a pleasure to deal with . Polite and knowledgable staff, always eager to please . Brought my 2015 Journey in for a routine oil change on April 9th , Ryan Kelly the service advisor was very helpful. He pointed out a service recall on the spot , took care of my oil change and a multi point inspection . At the end of it all , I was told by Ryan that he had taken care of my oil change at no charge as a customer loyalty oil change. Great job & Thank you Mark U More
by Murban71
Employees Worked With
Ryan kelly
April 06, 2016
Jeep dealer review Great overall experience friendly and shockingly good looking sales rep. I would recommend this dealer to any one. I'm not sure what to say so im writ Great overall experience friendly and shockingly good looking sales rep. I would recommend this dealer to any one. I'm not sure what to say so im writing random crap so this will except my review. Jks for days More
by Jkbro2012
Employees Worked With
Louie Albassatneh
April 03, 2016
Robbie Adams - Above & Beyond the Call of Professionalism I appreciate Robbie Adams help and professionalism when purchasing our 2016 Jeep Overland. It was quite evident that Mr. Adams was interested in buil I appreciate Robbie Adams help and professionalism when purchasing our 2016 Jeep Overland. It was quite evident that Mr. Adams was interested in building a long-term relationship with me and not simply gaining a quick sale! Robbie was a good listener and worked tirelessly to give me exactly what I wanted at a price that worked. I was impressed with his knowledge of the industry (rare in this day-and-age) and flexibility to do whatever he could to get things done! More
by LarryShover
Employees Worked With
Robbie Adams
March 29, 2016
2016 JEEP WRANGLER UNLIMITED Anthony our sales rep. made the car buying process as smooth as possible and took away any pressure associated with the process. Anthony understood o Anthony our sales rep. made the car buying process as smooth as possible and took away any pressure associated with the process. Anthony understood our situation and worked with us to find the best price. I would highly recommend buying a vehicle from this dealership and requesting to speak with Anthony Noe, you will not be disappointed. More
by boozer86!
Employees Worked With
Anthony Noe
March 26, 2016
Great Expericence We just brougth a 2016 Dodge Cavaran and in all my years never had a better time buying a car. Our saleman Anthony Noe was great. Listen to what we wa We just brougth a 2016 Dodge Cavaran and in all my years never had a better time buying a car. Our saleman Anthony Noe was great. Listen to what we wanted and helped us stay in the price range we were looking for. He is such a pleasure to deal with. Made the whole time great. More
by Ron1702
Employees Worked With
Anthony Noe
March 25, 2016
Fantastic service! Luigi helped me find the car I want and offered me a great deal on my trade in! I would definitely recommend him for buying the perfect car. Luigi helped me find the car I want and offered me a great deal on my trade in! I would definitely recommend him for buying the perfect car. More
by gliannah
Employees Worked With
Louie Albassatneh, Joe Falzone
March 19, 2016
Great Eric Marcum has always helped my family. We are very satisfied, and will continue to take our viechles to Napletons's because of his great customer se Eric Marcum has always helped my family. We are very satisfied, and will continue to take our viechles to Napletons's because of his great customer service. Thank you, Esmeralda Camargo More
by Esmeralda
Employees Worked With
Eric Marcum
