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Napleton's Arlington Heights Chrysler Dodge Jeep Ram
Arlington Heights, IL
2,522 Reviews
Getting a new or used car is a big commitment, so why settle for a good vehicle from a small-fish dealer when you can get a great vehicle from Napleton's Arlington Heights Chrysler Dodge Jeep RAM, the largest Chrysler Dodge Jeep RAM Dealer in the Greater Chicago area. This Arlington Heights, IL new Chrysler , Jeep, Dodge, and RAM and used car dealer is family-owned, has been in business over 50 years, and puts an emphasis on an easy and enjoyable buying experience for customers from places like Chicago, Palatine, Long Grove, Buffalo Grove, Wheeling, Des Plaines, and Schaumburg, IL. From the moment you come in and are greeted by the sleek flat-screen TV in our waiting area and our comfortable multiple custom lounge areas decked out with TV, Wi-Fi, coffee, and computer access, you know your contentment is the single most important thing to us. Our friendly, knowledgeable staff is devoted to your satisfaction and is committed to exceeding all your expectations before, during, and long after the sale is finished. Plus, with perks like a $100 Customer Referral Bonus and our buying your first tank of gas for you, why would you want to go anywhere else?
Our 2014 new Chrysler, Jeep , Dodge, and RAM inventory comes stocked with the most popular models, such as the Chrysler Town & Country, Chrysler 200 , Jeep Grand Cherokee, Jeep Wrangler , Dodge Challenger, Dodge Grand Caravan, RAM 1500, and RAM 2500. If you are in the market for a used car, truck, or SUV, our used inventory features a broad selection of used Chrysler, Jeep, Dodge, and RAM vehicles, as well as a wide assortment of domestic, foreign, and luxury cars from other manufacturers. Moreover, our Finance Department can help you value your trade and apply for financing quickly in order to get you affordable auto financing and car loans. Chrysler Jeep Dodge RAM auto service and car repairs also come naturally to our Service Department , which comes equipped with the best factory-trained technicians and shuttle se
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,522 reviews
September 17, 2016
Great customer service This dealership was amazing from start to finish. Anthony in sales was friendly, funny and honest. Rick in finance was friendly, quick and prompt. Dou This dealership was amazing from start to finish. Anthony in sales was friendly, funny and honest. Rick in finance was friendly, quick and prompt. Doug is prompt and friendly and provided me with great customer service. The people at this dealership go above and beyond. More
by Nikki21
Employees Worked With
Douglas Adams, Anthony Noe, Ray Slivka
September 15, 2016
Excellent customer service! Went to service dept and Doug Sklut was extremely helpful and informative. He answered all of my questions and I was in and out of there quickly! Went to service dept and Doug Sklut was extremely helpful and informative. He answered all of my questions and I was in and out of there quickly! More
by msibo
Employees Worked With
Doug Sklut, Douglas Adams
September 15, 2016
Dishonest I called the dealer to setup an appointment and was told the vehicle was available. I drove over an hour to test drive vehicle and when I get there th I called the dealer to setup an appointment and was told the vehicle was available. I drove over an hour to test drive vehicle and when I get there they didn't even have the vehicle I called for. The sales guy said it was inside and that it wasn't out on the lot but we checked the vin and it sure was out there. Except the color was gold and not silver as described and the mileage was 55000 and not 87000. Then he looked at the printout in cars.com and said it was an error and the vehicle wasn't that price that it was more. So apparently they had three errors the color, price and mileage but somehow the vin number was correct. I stopped wasting my time with these people and don't recommend dealing with a dealer that just seems dishonest. More
by Wesley21
Employees Worked With
I don't remember employee since they didn't have a name tag but he was Hispanic
September 14, 2016
Excellent experience I purchased a 2004 Durango from this dealership. The salesman Quentin was the best. Friendly knowledgeable staff no games. There was someone else ther I purchased a 2004 Durango from this dealership. The salesman Quentin was the best. Friendly knowledgeable staff no games. There was someone else there looking at the same vehicle and he had first choice and they told me this immediately. Soon as it didn't go through with the other person it was mine the very instant it was known. No longer waiting dragging out process. The vehicles are very well maintained new and used alike. I would buy from here again and others should consider Napleton for next car buying experience. More
by Bigdog75
Employees Worked With
Marquis Singleton
September 13, 2016
Awesome customer service The sales staff was top notch in getting me into my new Challenger. It was a pleasant experience . The finance department was able to meet my needs an The sales staff was top notch in getting me into my new Challenger. It was a pleasant experience . The finance department was able to meet my needs and keep the purchase on budget. More
by Michael
Employees Worked With
Sam & David, Bill Ioannitis, Joe Falzone, Irving Medina
September 10, 2016
Easiest car purchase ever My wife and I came looking to get a good deal on a used mini van, but got an even better deal on a new one. The whole experience from start to finish My wife and I came looking to get a good deal on a used mini van, but got an even better deal on a new one. The whole experience from start to finish was great! Our salesperson was extremely personable and easy to talk to. More
by Usmc/sgt
Employees Worked With
Robbie Adams
September 07, 2016
Happy with the overall experience After shopping around for just the right Jeep Wrangler Unlimited 75th Anniversary and having a horrible experience at other dealerships coming here wa After shopping around for just the right Jeep Wrangler Unlimited 75th Anniversary and having a horrible experience at other dealerships coming here was such a relief. Very happy with the overall experience and service we received. George was great to work with we got right to the point didn't waste any time on agreeing on a price and got exactly what we wanted... More
by Janie Levison
Employees Worked With
George, Douglas Adams, Bill Ioannitis
September 06, 2016
Very happy with our purchase! If you go to this dealership, request to work with Anthony Noe! He led us through the buying process and was extremely friendly and accommodating. Ant If you go to this dealership, request to work with Anthony Noe! He led us through the buying process and was extremely friendly and accommodating. Anthony helped us find exactly what we were looking for, wasn't pushy at all and worked hard to make things easier for us since we had our four month old daughter in tow. More
by Caitlin S.
Employees Worked With
Anthony Noe
September 06, 2016
The people was very nice. We buy a jeep renegade 2016 we love a new car.The salesperson was very nice his name is Robbie Adams he take care us and he help thank you. We buy a jeep renegade 2016 we love a new car.The salesperson was very nice his name is Robbie Adams he take care us and he help thank you. More
by Anetta73
Employees Worked With
Jody Adams, Robbie Adams, Ray Slivka
September 06, 2016
Douglas Adams is the MAN!!!!! Since the moment that i stepped into the dealership i was treated like family, Everyone that works there is amazing and ill gladly come back to see ev Since the moment that i stepped into the dealership i was treated like family, Everyone that works there is amazing and ill gladly come back to see everyone and especially Douglas as well. Thanks Douglas for the car wash and free oil change and also getting my key to unlocking my tires your the MAN!!! brotha. More
by chefndamakin
Employees Worked With
Douglas Adams
