Napleton's Arlington Heights Chrysler Dodge Jeep Ram

Absolutely Fantastic! My entire experience at Napleton with Anthony Noe and Adam Grubbs was great! They both made my purchase a smooth and easy one. I would recommend anybo My entire experience at Napleton with Anthony Noe and Adam Grubbs was great! They both made my purchase a smooth and easy one. I would recommend anybody on the market for a new car to check out Napleton! More

Nice and easy! Everyone was friendly and great! Painless transaction.. I would come here again and I would definitely recommend to all of my friends. You guys made c Everyone was friendly and great! Painless transaction.. I would come here again and I would definitely recommend to all of my friends. You guys made car buying easy. More

Superb service and a solid deal on wife's new Renegade Just bought a new Renegade and had a great experience even though the sales floor was very busy. Ask for Kim Kehl if you can, best salesman we have h Just bought a new Renegade and had a great experience even though the sales floor was very busy. Ask for Kim Kehl if you can, best salesman we have had through 20 years of buying vehicles. Gave us a detailed walkaround of the exact vehicle my wife wanted and fully explained every safety feature first. Our new Jeep is eveything we expected. Special thanks to Norm Rich on a great delivery experience. AAA+++ More

Go see Kim! Went in on a whim after dealing with other dealerships for a while. After a shaky start with another salesperson he was able to make it a great experi Went in on a whim after dealing with other dealerships for a while. After a shaky start with another salesperson he was able to make it a great experience. Kim Kehlwas attentive, patient and worked with me to get a solid price for my new Jeep. Great guy and would definitely work with him again. More

No pressure tactics and friendly I came in knowing what I wanted and the staff were helpful, friendly, and not overly aggressive. They worked with me and they provided a great deal. I came in knowing what I wanted and the staff were helpful, friendly, and not overly aggressive. They worked with me and they provided a great deal. More

Best car buying experience ever! My boyfriend and I were looking into trading our car in and I started out looking at St Charles CDJR but was throughly disgusted with how they did bus My boyfriend and I were looking into trading our car in and I started out looking at St Charles CDJR but was throughly disgusted with how they did business. I was disrespected In so many ways. Unfortunately my boyfriend had to work but he was able to be on the phone with me through everything I called him and told him how angry I was with my experience there. He mentioned looking at Napleton's CDJR in Arlington Heights because he heard they have wonderful customer service. He made a phone call to Lucas and explained to him my prior experience and how angry I was with the previous CDJR dealership I visited and Lucas apologized for what had happened and said have her come in and we'll take care of her. The moment I walked in to Napleton's CDJR in Arlington Heights I was greeted with friendly and smiling faces. And within a minute a salesmen named "Q" figured out what I was looking for and we were on our way to looking at cars. He was sooooo friendly and extremely knowledgeable. While I was waiting for him to get keys I had a handful of people including managers ask me if there is anything else that they could do for me. It was so refreshing. Positivity is definitely contagious. Q showed me all the cars in my price range and let me know everything I could possible know about them. When it came to figuring out numbers I felt like he really had my back and wanted to make it work out to what my criteria was. They gave me a very good offer on my trade in which was really nice! Once we agreed on numbers and I was waiting to sign the final papers he showed me around the service department for when I come back in for oil changes, free car washes, etc. He introduced me to all the people who work back there and where to go when I need help. Once I had my papers signed and was ready to drive away, Q had my new car all ready! Every person I came in contact with during my trip there was so pleasant and accommodating. I've had great car buying experiences before but Napleton's CDJR in Arlington Heights set a new standard for me here! I will definitely send anyone I know here!! Thanks guys for the awesome car buying experience. I love my new car! More

Just what I was looking for I had gone online and pre-set an appointment with Kim Kehl. I was handled in a very professional manner and extremely satisfied with my experience.. I had gone online and pre-set an appointment with Kim Kehl. I was handled in a very professional manner and extremely satisfied with my experience.....Kim did a great job....They had the perfect vehicle that I was looking for....And were able to help with my financing....I was able to take home the vehicle that I needed that evening. More

Internet Sales GREAT Hi I called Mario Gentry the Manager about a new Pacifica he was Sharp and was very Knowledgable with the product and w/ the whole internet to choose Hi I called Mario Gentry the Manager about a new Pacifica he was Sharp and was very Knowledgable with the product and w/ the whole internet to choose from i realized that this dealership had the best deal in the nation I live in colorado but it doesnt matter to me where the car is just make me the Deal Napleton Chrysler was $2000 lower than the best Deal i could make in Colorado they agreed to Sell me the car MSRP of $ 47000 for just under $39000 I was ready to make the Deal when I found a Used Pacifica w/ 3000 miles on it a MSRP of 46500 and certified for 34000 WOW but because of Mario Gentry and Napleton Chrysler the Next time im looking for a New car i will ONLY contact him I would give Mario and Napleton Chrysler 6 Stars if i could THEY ARE GREAT!!!!! More

Robbie is the BEST!!! When I walked into Napleton's on 1/13/17, i was just trying to lift my spirits from my latest heartbreaking experience of bait and switch at a differe When I walked into Napleton's on 1/13/17, i was just trying to lift my spirits from my latest heartbreaking experience of bait and switch at a different dealership. On a pure whim, I chose to stop in and take a look and get a feel for my options. Walked in and was immediately greeted by Robbie who ended up making the crappy day a beautifully happy one! Robbie took the time to really listen to what i had to say, what i was looking for and made it happen. He was patient, kind and willing to treat me with respect and give me the confidence to be a woman buying a car on her own! He threw out the "car salesman" reputation and made the experience fun and exciting! I am truly proud to have had Robbie help me and will refer everyone i know to Napleton's! Thank you from the bottom of my heart Robbie!!!! More

In search of a town and country. Found! Came in today to look at a preowned 2013 Chrysler town and country that I had found on the internet. I came in and was immediately greeted by a few em Came in today to look at a preowned 2013 Chrysler town and country that I had found on the internet. I came in and was immediately greeted by a few employees eager to get all my questions answered and help me find the right vehicle with the features that I wanted. The person that Became our guide was Kim Kehl. Definitely ask for him if you come in. He was straight forward, direct and went to all lengths to make sure our needs and wants were met. We ended up purchasing the van here and are very happy. More