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Napleton's Arlington Heights Chrysler Dodge Jeep Ram
Arlington Heights, IL
2,522 Reviews
Getting a new or used car is a big commitment, so why settle for a good vehicle from a small-fish dealer when you can get a great vehicle from Napleton's Arlington Heights Chrysler Dodge Jeep RAM, the largest Chrysler Dodge Jeep RAM Dealer in the Greater Chicago area. This Arlington Heights, IL new Chrysler , Jeep, Dodge, and RAM and used car dealer is family-owned, has been in business over 50 years, and puts an emphasis on an easy and enjoyable buying experience for customers from places like Chicago, Palatine, Long Grove, Buffalo Grove, Wheeling, Des Plaines, and Schaumburg, IL. From the moment you come in and are greeted by the sleek flat-screen TV in our waiting area and our comfortable multiple custom lounge areas decked out with TV, Wi-Fi, coffee, and computer access, you know your contentment is the single most important thing to us. Our friendly, knowledgeable staff is devoted to your satisfaction and is committed to exceeding all your expectations before, during, and long after the sale is finished. Plus, with perks like a $100 Customer Referral Bonus and our buying your first tank of gas for you, why would you want to go anywhere else?
Our 2014 new Chrysler, Jeep , Dodge, and RAM inventory comes stocked with the most popular models, such as the Chrysler Town & Country, Chrysler 200 , Jeep Grand Cherokee, Jeep Wrangler , Dodge Challenger, Dodge Grand Caravan, RAM 1500, and RAM 2500. If you are in the market for a used car, truck, or SUV, our used inventory features a broad selection of used Chrysler, Jeep, Dodge, and RAM vehicles, as well as a wide assortment of domestic, foreign, and luxury cars from other manufacturers. Moreover, our Finance Department can help you value your trade and apply for financing quickly in order to get you affordable auto financing and car loans. Chrysler Jeep Dodge RAM auto service and car repairs also come naturally to our Service Department , which comes equipped with the best factory-trained technicians and shuttle se
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,522 reviews
March 26, 2017
Sales Experience My salesperson was Irving Medina. He took his time to explain everything carefully and went out of his way to make my wife and I comfortable, answer My salesperson was Irving Medina. He took his time to explain everything carefully and went out of his way to make my wife and I comfortable, answer our questions and worked to find the SUV that was right for us. We never felt pressured. More
by Ron Reed
Employees Worked With
Norm Rich and Grayson Ludovicus, Irving Medina
March 24, 2017
Good customer service and detailed Very nice employees very helpful. Wonderful experience. Much recommended dealership friendly staff. Gave me exaactly what I was looking for great hard Very nice employees very helpful. Wonderful experience. Much recommended dealership friendly staff. Gave me exaactly what I was looking for great hard working staff to get anything to be possible. More
by Agg_2014
Employees Worked With
Mr. Metry
March 24, 2017
Excellent experience! I came in and dealt with Brandon and Anthony looking for a new minivan and they answered all of my questions in depth and got me into the perfect vehi I came in and dealt with Brandon and Anthony looking for a new minivan and they answered all of my questions in depth and got me into the perfect vehicle and it was right in my price range! They had by far the BEST customer service I've received in a long time if not all time! I will be referring all my friends and family to them for any vehicle purchase. Excellent experience! More
by Diane324
Employees Worked With
Brandon , Anthony Noe
March 24, 2017
Marquis "Q" made this experience great! Don't like car shopping, but the experience at this dealership left me pleased. Greeted with smiles and front desk, assigned to Marquis Sin Don't like car shopping, but the experience at this dealership left me pleased. Greeted with smiles and front desk, assigned to Marquis Singleton, who devoted sufficient time and professionalism to me, and felt my needs were identified and honestly addressed at each step of the process. I was very pleased would recommend this dealership to others. More
by Gottacar
Employees Worked With
Mario Gentry, Marquis Singleton
March 23, 2017
Great customer service I purchased a 2017 Jeep Cherokee Limited and was VERY happy with my salesperson, Jim Scimeca. From beginning to end he provided GREAT customer servic I purchased a 2017 Jeep Cherokee Limited and was VERY happy with my salesperson, Jim Scimeca. From beginning to end he provided GREAT customer service. We were immediately greeted by Jim as soon as we walked in the door, and he made us feel completely comfortable. He constantly offered beverages from his own personal fridge to make sure we were OK during the lengthy process dealerships can take. He did everything he could do to get us into what we wanted and drive away happy. If you are looking TOP NOTCH service ask for Jim Scimeca. More
by Ms R
Employees Worked With
Jim Scimeca
March 23, 2017
2017 Grand Cherokee Limited Purchased 2017 Grand Cherokee Limited from Jim Scimeca and Mario. They made the purchase process easy and pretty straightforward. The best complimen Purchased 2017 Grand Cherokee Limited from Jim Scimeca and Mario. They made the purchase process easy and pretty straightforward. The best compliment I can pay is I left the dealership liking Jim and Mario and willing to recommend them. For me that is a big deal (and unusual). Everyone I dealt with was extremely professional and friendly More
by MSG
Employees Worked With
Jim Scimeca, mario paredes
March 21, 2017
Good deal on the van and good service after the sale. I bought a used low mileage (16k miles) 2016 Chevrolet van from Kim Kehl at a good price. Also good service after the sale. They followed up on some I bought a used low mileage (16k miles) 2016 Chevrolet van from Kim Kehl at a good price. Also good service after the sale. They followed up on some minor issues and took care of us correctly. More
by unhappy buyer
Employees Worked With
Kim Kehl
March 21, 2017
Bait & Switch I scheduled an appointment to look at a car and when I got there they told me it was sold but they have many other cars to show me. They had my number I scheduled an appointment to look at a car and when I got there they told me it was sold but they have many other cars to show me. They had my number and Email and never contacted me to let me know. Don't was your time.... More
by Cornelious
Employees Worked With
Lisa
March 20, 2017
Excellent Customer Service Thank you Napleton for making my visit there an extraordinary experience! I was attended right away and didn't have to wait. Robbie Adams was of great Thank you Napleton for making my visit there an extraordinary experience! I was attended right away and didn't have to wait. Robbie Adams was of great help and I recommend this dealer if anyone is looking for a friendly and helpful staff. More
by bryanfuertes45
Employees Worked With
Robbie Adams
March 18, 2017
Highly Recommend!! Jim and Mario took care of us and got us a good deal! They were patient and understanding to our needs! They have a great selection of veichles, great Jim and Mario took care of us and got us a good deal! They were patient and understanding to our needs! They have a great selection of veichles, great prices, great customer service, and quick negotiations! I highly recommend if you're looking for a vehicle come on down to Napelonton's! More
by Mia123
Employees Worked With
Jim Scimeca
