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Napleton's Arlington Heights Chrysler Dodge Jeep Ram
Arlington Heights, IL
2,525 Reviews
Getting a new or used car is a big commitment, so why settle for a good vehicle from a small-fish dealer when you can get a great vehicle from Napleton's Arlington Heights Chrysler Dodge Jeep RAM, the largest Chrysler Dodge Jeep RAM Dealer in the Greater Chicago area. This Arlington Heights, IL new Chrysler , Jeep, Dodge, and RAM and used car dealer is family-owned, has been in business over 50 years, and puts an emphasis on an easy and enjoyable buying experience for customers from places like Chicago, Palatine, Long Grove, Buffalo Grove, Wheeling, Des Plaines, and Schaumburg, IL. From the moment you come in and are greeted by the sleek flat-screen TV in our waiting area and our comfortable multiple custom lounge areas decked out with TV, Wi-Fi, coffee, and computer access, you know your contentment is the single most important thing to us. Our friendly, knowledgeable staff is devoted to your satisfaction and is committed to exceeding all your expectations before, during, and long after the sale is finished. Plus, with perks like a $100 Customer Referral Bonus and our buying your first tank of gas for you, why would you want to go anywhere else?
Our 2014 new Chrysler, Jeep , Dodge, and RAM inventory comes stocked with the most popular models, such as the Chrysler Town & Country, Chrysler 200 , Jeep Grand Cherokee, Jeep Wrangler , Dodge Challenger, Dodge Grand Caravan, RAM 1500, and RAM 2500. If you are in the market for a used car, truck, or SUV, our used inventory features a broad selection of used Chrysler, Jeep, Dodge, and RAM vehicles, as well as a wide assortment of domestic, foreign, and luxury cars from other manufacturers. Moreover, our Finance Department can help you value your trade and apply for financing quickly in order to get you affordable auto financing and car loans. Chrysler Jeep Dodge RAM auto service and car repairs also come naturally to our Service Department , which comes equipped with the best factory-trained technicians and shuttle se
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,525 reviews
May 17, 2017
Waste of Time Overall misleading and huge jerk around. After offering to put 10k down to finance a car for my parents somehow interest rates and payments went up. A Overall misleading and huge jerk around. After offering to put 10k down to finance a car for my parents somehow interest rates and payments went up. After leaving we received a phone call from finance manager dropping the interest rate from over 20 to 5.5 percent. Total jerk around More
by Mvl280
Employees Worked With
Cristian Dumitrascu
May 11, 2017
Customer Service-Above and Beyond This dealership truly is second to none. I can't say enough about the friendly service and exceptional effort to help me find and buy my vehicle. When This dealership truly is second to none. I can't say enough about the friendly service and exceptional effort to help me find and buy my vehicle. When I contacted the dealership about a vehicle I was interested in, Brandon Damerjian (Sales Advisor) quickly responded and even made a short video so I could see the vehicle in finer detail. Brandon went above and beyond to make sure I was fully satisfied with the vehicle (and the great deal) before I even arrived at the dealership. Also, the finance department made the purchasing experience hassle-free and efficient, as I was able to show up, purchase the vehicle, and drive away in just 30 minutes. Thank you for the exceptional customer service and I would definitely recommend Napleton's to anyone looking for their next vehicle. More
by Ross Kindig
Employees Worked With
Brandon Damerjian
May 06, 2017
excellent service Karrar, George, Norm, and David were very knowledgeable and answered all our questions promptly and brought ease to our concerns. They walked us throu Karrar, George, Norm, and David were very knowledgeable and answered all our questions promptly and brought ease to our concerns. They walked us through every step from choosing the right model to our available finance. More
by Marccarey
Employees Worked With
Karrar Hadi, David Rich, Norman Rich, George Metry, Adam Grubbs
May 06, 2017
Happy and Very Satisfied We are very thankful to Kim Kehl, sales consultant, who's very helpful from start to end. We highly recommend Kim to others looking for cars. He sho We are very thankful to Kim Kehl, sales consultant, who's very helpful from start to end. We highly recommend Kim to others looking for cars. He showed and explained each car's features we were interested, showed and introduced us to service department, even helped us figure out the electronic features of the car we bought. Very satisfied! More
by RJ123
Employees Worked With
Kim Kehl
April 26, 2017
Great! Great dealer. Highly recommended. We got great deal for brand new Jeep Cherokee 2017! And great price for old one! Definitely we come back! Great poli Great dealer. Highly recommended. We got great deal for brand new Jeep Cherokee 2017! And great price for old one! Definitely we come back! Great polish service. A++++ More
by Barbara Kwiecien
Employees Worked With
Cristian Dumitrascu
April 25, 2017
Great Experience Took my 2014 Jeep Grand Cherokee in for routine service and ended up driving away in a new 2017 Jeep Grand Cherokee. The dealer offered to buy my cur Took my 2014 Jeep Grand Cherokee in for routine service and ended up driving away in a new 2017 Jeep Grand Cherokee. The dealer offered to buy my current car back. I worked with Kim Kehl, Sales Consultant. He was extremely knowledgeable about the vehicle and took time on a walk around and test drive to explain all the features. Both Kim and Mario (sales supervisor) worked hard with me to achieve a deal that worked for me. It was an unexpected, great experience. More
by j900
Employees Worked With
Kim Kehl, mario paredes
April 24, 2017
Great service Javier and Mario did a great job helped me find the perfect car. I would highly recommend working with them best experience I've had Javier and Mario did a great job helped me find the perfect car. I would highly recommend working with them best experience I've had More
by Sure Seal Inc
Employees Worked With
Jody Adams
April 22, 2017
Amazing Robbie worked hard to make sure I was able to get a car and be happy with what I have I had an amazing visit Robbie made my experience plesant. Robbie worked hard to make sure I was able to get a car and be happy with what I have I had an amazing visit Robbie made my experience plesant. More
by Ritt03
Employees Worked With
Jody Adams, Robbie Adams, Ray Slivka
April 21, 2017
Pleasant They will work with you to get you your terms on financing. The salesman Karrar and the manager George were very helpful. No dishonest tactics They will work with you to get you your terms on financing. The salesman Karrar and the manager George were very helpful. No dishonest tactics More
by Miker771
Employees Worked With
George, Karrar
April 17, 2017
Brandon was excellent! Brandon was excellent and made us feel very comfortable with our purchase. I would highly recommend him to anyone! We greatly appreciate all of his he Brandon was excellent and made us feel very comfortable with our purchase. I would highly recommend him to anyone! We greatly appreciate all of his help! More
by Lucas Ortegel
Employees Worked With
Brandon
