Napleton's Arlington Heights Chrysler Dodge Jeep Ram

Amazing experience at Napleton. Jared got me a great price on a brand new Charger. Drove from 2 hours away and everything went as smooth as it could have po experience at Napleton. Jared got me a great price on a brand new Charger. Drove from 2 hours away and everything went as smooth as it could have possibly gone! Will most defiantly come back for my next car purchase! More

Best Bam-Baby Buying Experience! Excellent! By far the best dealership experience I have had. From my 4 previous vehicles, I have learned to *highly* dislike car dealerships and I Excellent! By far the best dealership experience I have had. From my 4 previous vehicles, I have learned to *highly* dislike car dealerships and I didn't want to go back to the place I leased my Jeep. I reached out to a few places, but when I called Napleton's, I spoke with Armi and she was surprisingly pleasant and informative, more so than the other people I spoke with, so I set up an appointment to go there that day. Everyone I encountered there was super friendly. I asked for Armi and she immediately introduced me to George. He was great to work with- knowledgable, as well as straight and to the point. I also met Joe and Ray, the Sales Managers, who made the numbers the easiest part! Needless to say, I have never been more happy with a dealership and plan on letting everyone I know to go to Napleton's in Arlington Heights! More

Great experience for first time buyer I went into Napleton’s to look at new Jeep I found online that seemed like a great deal. I was first surprised to see that it was in fact there & for I went into Napleton’s to look at new Jeep I found online that seemed like a great deal. I was first surprised to see that it was in fact there & for the price listed. The last few dealships I had gone to used great (fake) deals to get you in the door, so I was happy to see that they did not use that tactic. I was initially working with Wojciech B. he was very attentive & had me test drive the Jeep for a day but I was just not happy it and decided to go back the next day to see my other options. Unfortunately he was very busy taking good care of other customers so I did ask to see another sales rep. I was then working Jose S. & he was excellent. He worked with what I had as a trade in with no money down & basic credit for a first time buyer. Now not only was he able to get me more for the trade in but he was able to lower the payment options to what I had originally asked for. He was able to negotiate pricing without all the back & forth with management so he didn’t waste anyone’s time & basically knew what he was going to be able to accept before finalizing everything with his manager. I settled on a 2014 Nissan was then brought in with Grayson L. in finance. He was quick polite & professional with a good sense of humor. There to work with the sales reps but you can see that his main priority is the customers. Over all Napleton’s was a good experience while I was there for a few hours I did not feel anytime was wasted with the waiting game. No one pushed me into anything I did not want and the sales reps worked together as a team . Thank you. More

Napleton Arlinghton Heights Chrystler. Great dealership, amazing and helpful staff, great selection of vehicles. Robert was great at understanding my values and needs before making my decis Great dealership, amazing and helpful staff, great selection of vehicles. Robert was great at understanding my values and needs before making my decision on the vehicle I wanted. More

Second to None Experience I had a wonderful experience at Napleton's with Jose Solorzano as my sales rep. He went over and beyond helping me choose the right Jeep that fits my I had a wonderful experience at Napleton's with Jose Solorzano as my sales rep. He went over and beyond helping me choose the right Jeep that fits my wants and needs. He was very patient and really showed me various options as in financing. I had been to several dealerships and all sales reps kept going back and forth to their sales managers as if they were holding their hands what to say in which we spent too much time and was really frustrating. I truly appreciate Jose being honest and straight forward and he did all the numbers right in front of us and not once had to go to a manager except when we submitted our offer to him in which he explained that he had to go to his upper management to get it authorized. I believe that is the way car buying should be-no games and just straight forward. Thanks again Jose S. we love our new Jeep!!! HAPPY HOLIDAYS to you and your family. More

Great Deal There was great experience with this buying my first new car. Staff and salesperson answered on all off my questions and provide me with nice deal. There was great experience with this buying my first new car. Staff and salesperson answered on all off my questions and provide me with nice deal. Wojciech sales representative is great guy. More

In and out quick!1 Popped in for an oil change, was notified of a recall for a few parts, got everything done quickly and easily and Jeep is in tip-top shape, thanks guy Popped in for an oil change, was notified of a recall for a few parts, got everything done quickly and easily and Jeep is in tip-top shape, thanks guys! More

Great Guy. Great Dealership. Contacted David about purchasing running boards for my wife's 2017 Grand Cherokee. Explained that it was going to be a surprise Christmas gift for he Contacted David about purchasing running boards for my wife's 2017 Grand Cherokee. Explained that it was going to be a surprise Christmas gift for her. David help on this was way beyond belief. He not only help find the correct running boards, he helped schedule to have them installed. He contacted the wife to convince her to let me drop it off for a free check up. The next day when we went to pick the vehicle up, he kept her occupied so it could be brought inside. She was beyond surprise. Everyone at the dealership kept a great surprise. I will always go here for service or maybe my forth new car. Way to go David and Napelton's. More

Incredibly unsatisfied! I called ahead and spoke with a manager about a specific used car. I was told that it would be ready for a test drive when I arrived. After a one hour I called ahead and spoke with a manager about a specific used car. I was told that it would be ready for a test drive when I arrived. After a one hour drive through the snow. I waited 30 minutes at the dealership only to be informed that the vehicle had already been put on a truck and taken away for auction. More