Napleton's Arlington Heights Chrysler Dodge Jeep Ram
Arlington Heights, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Great Experience! Nick was very patient with me and made sure I make the best choice for a car that suits my needs. He is very professional, did not push me into a purc Nick was very patient with me and made sure I make the best choice for a car that suits my needs. He is very professional, did not push me into a purchase like most salesmen do. He made the car buying process very easy for me and I really appreciate it! Thank you, Nick! More
ROBERT AND RJ are the best! I’ve been communicating with a lot of sales agents before, from an agent to sales manager and stuff and I kind of got a hang of different styles of sa I’ve been communicating with a lot of sales agents before, from an agent to sales manager and stuff and I kind of got a hang of different styles of sales technique of different agents and some could even be rude and some could be too obsessed with commission and stuff like that which is already a negative impact in what we so call agent-to-customer service experience. I respect all the agents out there because I know most of them are not salaried and only base their income thru commission but some of them really dont live up to the thing we call customer service but above all these, Robert Taylor my sales agent was sincere and honest in dealing with me. it is always better for a customer not to feel that their agents are obsessed with commission only rather they have to make it professional enough for the customer to have not only a good experience but a comfortable one and that was exactly what Robert taylor showed today during our transaction. I commend him and anyone that goes to this dealership go to him first if he is available. Kudos to the team and to Robert! Would recommend this dealership in the future to my family and friends :-) More
Doug Adams and Ray Slivka I bought my Jeep last month and hit a couple snags early but after Doug Adams stepped in to help things went smoothly. He was quick to get answers to I bought my Jeep last month and hit a couple snags early but after Doug Adams stepped in to help things went smoothly. He was quick to get answers to my concerns and I consider him very good at his position. I also was contacted by a Ray Slivka about a document I was missing and looking for. He found it and sent it about as quick as I think possible. Chris Wilhelm was also very helpful and professional when purchasing my Grand Cherokee. More
Dream Jeep It took 3 weeks to get my jeep wrangler Done but I appreciate everything that Irving and Joe and FRC has done for me to get my dream Jeep. I can’t w It took 3 weeks to get my jeep wrangler Done but I appreciate everything that Irving and Joe and FRC has done for me to get my dream Jeep. I can’t wait to take my new Jeep on adventures, thanks again to Irving for keeping in touch with everything. Come see Irving if you want the best experience ever. More
Great customer service with Paul Dome I had a brilliant experience at this dealership. Paul Dome is very helpful and he is great at being descriptive and educating regarding cars that he s I had a brilliant experience at this dealership. Paul Dome is very helpful and he is great at being descriptive and educating regarding cars that he sells. He is very positive and friendly! I would highly recommend your next purchase with them. More
Used car purchase Came in to purchase a used car liked the car i came in for sat down and talked with david who was very nice and we worked out a price and sealed a dea Came in to purchase a used car liked the car i came in for sat down and talked with david who was very nice and we worked out a price and sealed a deal everything was done very quickly thumbs up on service. More
Overall great experience :) Would highly recommend this dealership. Robert T was very easy to work with and made sure everything went smoothly with purchasing my new Jeep Grand C Would highly recommend this dealership. Robert T was very easy to work with and made sure everything went smoothly with purchasing my new Jeep Grand Cherokee! More
Irving was extremely helpful and friendly! I would recommend this dealer to any of my friends that was looking for a new vehicle! Salesman was helpful and very friendly. Walked out on our first I would recommend this dealer to any of my friends that was looking for a new vehicle! Salesman was helpful and very friendly. Walked out on our first day with the vehicle we wanted! More
Stellar Customer Service, Stellar People, Stellar Jeep! What a wonderful car buying experience! From the moment we stepped on the lot to the moment we left in our new car, everything was top notch. Irving w What a wonderful car buying experience! From the moment we stepped on the lot to the moment we left in our new car, everything was top notch. Irving was fantastic in getting us the perfect car, Ray and Jody gave us a fantastic deal and RJ completed the package by making the fianance procees painless and efficient! We loved everything about it and will be buying my husband’s car there in the future. More
Nick Todorov is a great salesperson Positive experience, Nick Todorov was very helpful and nice and provided great customer service. He was not pushy and had a great sense of humor. Positive experience, Nick Todorov was very helpful and nice and provided great customer service. He was not pushy and had a great sense of humor. More