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Napleton's Arlington Heights Chrysler Dodge Jeep Ram
Arlington Heights, IL
2,522 Reviews
Getting a new or used car is a big commitment, so why settle for a good vehicle from a small-fish dealer when you can get a great vehicle from Napleton's Arlington Heights Chrysler Dodge Jeep RAM, the largest Chrysler Dodge Jeep RAM Dealer in the Greater Chicago area. This Arlington Heights, IL new Chrysler , Jeep, Dodge, and RAM and used car dealer is family-owned, has been in business over 50 years, and puts an emphasis on an easy and enjoyable buying experience for customers from places like Chicago, Palatine, Long Grove, Buffalo Grove, Wheeling, Des Plaines, and Schaumburg, IL. From the moment you come in and are greeted by the sleek flat-screen TV in our waiting area and our comfortable multiple custom lounge areas decked out with TV, Wi-Fi, coffee, and computer access, you know your contentment is the single most important thing to us. Our friendly, knowledgeable staff is devoted to your satisfaction and is committed to exceeding all your expectations before, during, and long after the sale is finished. Plus, with perks like a $100 Customer Referral Bonus and our buying your first tank of gas for you, why would you want to go anywhere else?
Our 2014 new Chrysler, Jeep , Dodge, and RAM inventory comes stocked with the most popular models, such as the Chrysler Town & Country, Chrysler 200 , Jeep Grand Cherokee, Jeep Wrangler , Dodge Challenger, Dodge Grand Caravan, RAM 1500, and RAM 2500. If you are in the market for a used car, truck, or SUV, our used inventory features a broad selection of used Chrysler, Jeep, Dodge, and RAM vehicles, as well as a wide assortment of domestic, foreign, and luxury cars from other manufacturers. Moreover, our Finance Department can help you value your trade and apply for financing quickly in order to get you affordable auto financing and car loans. Chrysler Jeep Dodge RAM auto service and car repairs also come naturally to our Service Department , which comes equipped with the best factory-trained technicians and shuttle se
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,522 reviews
February 19, 2018
Poor service, and false advertising I resently purchased a vehicle.I was offer 2 oil changes because of my purchase.The first was a very good service, the problem was with the second oil I resently purchased a vehicle.I was offer 2 oil changes because of my purchase.The first was a very good service, the problem was with the second oil change, they only add 1/2 of the oil needed, not only that, but I was very especific in not to top off antifreeze on my vehicle because i am keeping a log of the times is been added due to engine issues and didn’t want o mess with it. To make it short they add antifreeze and only did 1/2 the oil in service. As soon I got home oil change light was on again. I called and after explaining what they did they only offer me to go back to the dealer to reset engine light. The tech only add 6 quarts of oil wich is only haf of what my truck takes this is a for f250 diesel and it is stated on their paper work that I got. Don’t trust them with the service or purchasing a vehicle, they are obviously not Up expectancy not only you will lose your day but on top they wont do what they promise,I have proof if they wish to chalenge me. Its all in paper. More
by Silver Mora
Employees Worked With
William koller, Douglas Adams, Kevin Barth
February 19, 2018
Got me a great deal on a 2018 wrangler bam baby!!!! Drove in in a 2018 subaru wrx manual. My wife cant drive stick so it didnt make both of us happy napleton paid off my subaru and got me a fantastic de Drove in in a 2018 subaru wrx manual. My wife cant drive stick so it didnt make both of us happy napleton paid off my subaru and got me a fantastic deal on a 2018 wrangler and im very happy with their customer service bam baby!!!! More
by Ray123
Employees Worked With
Kevin Barth, Marquis Singleton, David Rich, Mario Gentry, Lizbeth Puntos, Paul A. Dome, Vanessa Mhango
February 19, 2018
Best of the best Bought my Car here and I'd buy ten more great service and they take great care of there customers very knowledgable and attentive to your needs 5 star Bought my Car here and I'd buy ten more great service and they take great care of there customers very knowledgable and attentive to your needs 5 stars! -Tj More
by Tim
Employees Worked With
Jody Adams, Robbie Adams, Marquis Singleton, George Metry, Robert Taylor, Tina Zamora, Mark Bisciotti
February 17, 2018
Jeep Grand Cherokee Wojciech did a wonderful job. Very easy to work with and very knowledgeable about the truck. It was a pleasurable experience and would definitely com Wojciech did a wonderful job. Very easy to work with and very knowledgeable about the truck. It was a pleasurable experience and would definitely come back again. More
by Dany
Employees Worked With
Wojciech Bardzik
February 17, 2018
2018 Charger GT Excellent to work with and great service. Willing to work with you and the staff was very friendly. Got the car I wanted at the price I wasn’t expecti Excellent to work with and great service. Willing to work with you and the staff was very friendly. Got the car I wanted at the price I wasn’t expecting! Jared and RJ were outstanding and highly recommended More
by Ecmskl26
Employees Worked With
Armi Matienzo, Jared Hietikko, R J Caudill
February 17, 2018
Ram 1500 The best buying car experience I ever had. Wojciech is very knowledgeable, he answered all my questions I had about the truck. And most importantly he The best buying car experience I ever had. Wojciech is very knowledgeable, he answered all my questions I had about the truck. And most importantly he gave THE VERY VERY good deal!!! No other dealerships could even get any close to the price I paid for my brand new RAM 1500 eco diesel big horn. Thank YOU !!! More
by Slawek P
Employees Worked With
Wojciech Bardzik
February 16, 2018
Amazing experience! I really had such a great experience at Napleton Arlington Heights CDJR! They worked diligently and delivered! I’d highly recommend buying with Mike a I really had such a great experience at Napleton Arlington Heights CDJR! They worked diligently and delivered! I’d highly recommend buying with Mike at Napleton!!! More
by Casmos1
Employees Worked With
Cristian Dumitrascu, Michael Richardson, R J Caudill
February 15, 2018
Professional employees Q was our salesman. He educated us on the differences in the models. This helped so much in deciding which one to get. We were only there to check Q was our salesman. He educated us on the differences in the models. This helped so much in deciding which one to get. We were only there to check it out and ending up buying a car. The only issue we had was that to make a deal for the car took way longer then it should have. They made us sit there and wait and wait. About 7 hours total and we left 11:30 pm. R.J. in finance was also very helpful. Q and RJ were awesome. We wouldn't of bought the car if it was not for them. Thank you to you both. More
by 7 slot
Employees Worked With
Eddie Napleton, Marquis Singleton, R J Caudill
February 15, 2018
Durango RT Great Experience at the Napleton Dodge, great selection of cars, great pricing, great staff, my sales guy Wojciech was really helpful with a great a s Great Experience at the Napleton Dodge, great selection of cars, great pricing, great staff, my sales guy Wojciech was really helpful with a great a sense of humor. Great management staff as well More
by Nuraar29
Employees Worked With
Wojciech Bardzik
February 15, 2018
Recommending Jason I highly recommend Jason! He is straight forward, professional and made the stressful process of leasing a car, easy! After visiting other dealerships I highly recommend Jason! He is straight forward, professional and made the stressful process of leasing a car, easy! After visiting other dealerships, it is my pleasure to give Jason my business. Excited to drive my new car, thanks Jason! More
by Shawnahope
Employees Worked With
Jason Goldberg
