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Napleton's Arlington Heights Chrysler Dodge Jeep Ram
Arlington Heights, IL
2,522 Reviews
Getting a new or used car is a big commitment, so why settle for a good vehicle from a small-fish dealer when you can get a great vehicle from Napleton's Arlington Heights Chrysler Dodge Jeep RAM, the largest Chrysler Dodge Jeep RAM Dealer in the Greater Chicago area. This Arlington Heights, IL new Chrysler , Jeep, Dodge, and RAM and used car dealer is family-owned, has been in business over 50 years, and puts an emphasis on an easy and enjoyable buying experience for customers from places like Chicago, Palatine, Long Grove, Buffalo Grove, Wheeling, Des Plaines, and Schaumburg, IL. From the moment you come in and are greeted by the sleek flat-screen TV in our waiting area and our comfortable multiple custom lounge areas decked out with TV, Wi-Fi, coffee, and computer access, you know your contentment is the single most important thing to us. Our friendly, knowledgeable staff is devoted to your satisfaction and is committed to exceeding all your expectations before, during, and long after the sale is finished. Plus, with perks like a $100 Customer Referral Bonus and our buying your first tank of gas for you, why would you want to go anywhere else?
Our 2014 new Chrysler, Jeep , Dodge, and RAM inventory comes stocked with the most popular models, such as the Chrysler Town & Country, Chrysler 200 , Jeep Grand Cherokee, Jeep Wrangler , Dodge Challenger, Dodge Grand Caravan, RAM 1500, and RAM 2500. If you are in the market for a used car, truck, or SUV, our used inventory features a broad selection of used Chrysler, Jeep, Dodge, and RAM vehicles, as well as a wide assortment of domestic, foreign, and luxury cars from other manufacturers. Moreover, our Finance Department can help you value your trade and apply for financing quickly in order to get you affordable auto financing and car loans. Chrysler Jeep Dodge RAM auto service and car repairs also come naturally to our Service Department , which comes equipped with the best factory-trained technicians and shuttle se
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,522 reviews
February 23, 2018
Great overall experience! Tina was very helpful throughout the entire process. The dealership honored the deal exactly as promised. I would highly recommend this dealership t Tina was very helpful throughout the entire process. The dealership honored the deal exactly as promised. I would highly recommend this dealership to anyone buying a new Jeep! More
by Bradtem56
Employees Worked With
Ray Slivka, Mario Gentry, Tina Zamora, Mark Bisciotti
February 23, 2018
New car purchase Christopher Albertsons, our salesman was great! We were nervous going into the purchase of a new car but he made the whole process a great experience. Christopher Albertsons, our salesman was great! We were nervous going into the purchase of a new car but he made the whole process a great experience. He walked us through the whole process with a great amount of patience. The finance process was also great and made us feel very comfortable. I would recommend Christopher to anyone I know that is in the market for a new car. More
by Georgegot
Employees Worked With
Douglas Adams, Cristian Dumitrascu, Christopher Alverson
February 20, 2018
Very good experience! Very pleased with this dealership and the employees we worked with, they were very knowledgable, honest, patient and personable. They made us feel com Very pleased with this dealership and the employees we worked with, they were very knowledgable, honest, patient and personable. They made us feel comfortable with our vehicle purchase and we are so happy with our Jeep Grand Cherokee! Thank you again Tina, Mario and R.J.! More
by JJRock
Employees Worked With
Mario Gentry, R J Caudill, Tina Zamora
February 20, 2018
Life changing!! What an amazing experience!! Incredible service, very friendly, and explained everything I needed. I HIGHLY RECOMMEND BUTING FROM THIS DEALER!! Get What an amazing experience!! Incredible service, very friendly, and explained everything I needed. I HIGHLY RECOMMEND BUTING FROM THIS DEALER!! Get your car here!! AMAZING! More
by Lucyatsaves
Employees Worked With
Carlos Sanchez, John phelan , Cristian Dumitrascu, George Metry, Carlos Sanchez
February 19, 2018
Excellent and Efficient and Very Good Service Jason was very polite and gave us every option. We were able to make an informed choice and We are driving away in the exact car we wanted and came fo Jason was very polite and gave us every option. We were able to make an informed choice and We are driving away in the exact car we wanted and came for. We had a very satisfactory experience. More
by Ray Strong
Employees Worked With
Jason Goldberg
February 19, 2018
Bought new dodge charger Jared did a great job showing me a 2018 dodge charger rt. He provided outstanding customer service and it was a pleasure working with him. Jared has m Jared did a great job showing me a 2018 dodge charger rt. He provided outstanding customer service and it was a pleasure working with him. Jared has my recommendation if you are looking to purchase a vehicle. More
by Mjakcsy91
Employees Worked With
Jared Hietikko
February 19, 2018
Good price and easy to work with Went in too Napleton just to check out the Jeep cherokees. I was greeted by Jared who was extremely friendly and answered all my questions about the J Went in too Napleton just to check out the Jeep cherokees. I was greeted by Jared who was extremely friendly and answered all my questions about the Jeep. I ended up purchasing a new Cherokee latitude and was extremely happy with how i was treated from Jared, his manager Adam, finance Chris and Dave More
by Sally
Employees Worked With
Other Employees :
Adam , Jody Adams, David Rich, Norm Rich, Chris Wilhelm, Armi Matienzo, Jared Hietikko, Vanessa Mhango
February 19, 2018
Fantastic I was extremely pleased with the customer service and the knowledge my salesman had with there product. His patients with my decision making on the mo I was extremely pleased with the customer service and the knowledge my salesman had with there product. His patients with my decision making on the model and options equipped on my vehicle as well as the extensive search to locate and deliver in order for 100% satisfaction. Thanks again Robert Taylor! More
by Steve K Promaster
Employees Worked With
Cristian Dumitrascu, Chris Wilhelm, Lizbeth Puntos, Robert Taylor
February 19, 2018
Great experience at Arlington Heights! Just purchased a 2018 Jeep Compass from Arlington Heights. Our sales rep was Jared H. He was great to work with, not pushy, and knew the vehicle he wa Just purchased a 2018 Jeep Compass from Arlington Heights. Our sales rep was Jared H. He was great to work with, not pushy, and knew the vehicle he was selling. A pleasure working with such a nice young man, as well as all the other staff! Highly recommend! More
by Brittany B
Employees Worked With
David Rich, Chris Wilhelm, Jared Hietikko
February 19, 2018
Great prices big inventory and fast! 5stars! Talked to Armi on the phone who confirmed they had the car in stock. Jared was my salesman who made buying a new compass fun and easy. Got a more than Talked to Armi on the phone who confirmed they had the car in stock. Jared was my salesman who made buying a new compass fun and easy. Got a more than fair price for my car. Will be back in the future More
by Compass2018
Employees Worked With
Chris Wilhelm, Jared Hietikko
