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Napleton's Arlington Heights Chrysler Dodge Jeep Ram
Arlington Heights, IL
2,522 Reviews
Getting a new or used car is a big commitment, so why settle for a good vehicle from a small-fish dealer when you can get a great vehicle from Napleton's Arlington Heights Chrysler Dodge Jeep RAM, the largest Chrysler Dodge Jeep RAM Dealer in the Greater Chicago area. This Arlington Heights, IL new Chrysler , Jeep, Dodge, and RAM and used car dealer is family-owned, has been in business over 50 years, and puts an emphasis on an easy and enjoyable buying experience for customers from places like Chicago, Palatine, Long Grove, Buffalo Grove, Wheeling, Des Plaines, and Schaumburg, IL. From the moment you come in and are greeted by the sleek flat-screen TV in our waiting area and our comfortable multiple custom lounge areas decked out with TV, Wi-Fi, coffee, and computer access, you know your contentment is the single most important thing to us. Our friendly, knowledgeable staff is devoted to your satisfaction and is committed to exceeding all your expectations before, during, and long after the sale is finished. Plus, with perks like a $100 Customer Referral Bonus and our buying your first tank of gas for you, why would you want to go anywhere else?
Our 2014 new Chrysler, Jeep , Dodge, and RAM inventory comes stocked with the most popular models, such as the Chrysler Town & Country, Chrysler 200 , Jeep Grand Cherokee, Jeep Wrangler , Dodge Challenger, Dodge Grand Caravan, RAM 1500, and RAM 2500. If you are in the market for a used car, truck, or SUV, our used inventory features a broad selection of used Chrysler, Jeep, Dodge, and RAM vehicles, as well as a wide assortment of domestic, foreign, and luxury cars from other manufacturers. Moreover, our Finance Department can help you value your trade and apply for financing quickly in order to get you affordable auto financing and car loans. Chrysler Jeep Dodge RAM auto service and car repairs also come naturally to our Service Department , which comes equipped with the best factory-trained technicians and shuttle se
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,522 reviews
March 02, 2018
All done fantastic 900 Stars In the past, I have had bad experiences with car dealerships. But after speaking with Robert Taylor, and his good customer service I came back purpose In the past, I have had bad experiences with car dealerships. But after speaking with Robert Taylor, and his good customer service I came back purposely to buy vehicle with him. More
by Cardell
Employees Worked With
Robert Taylor
March 01, 2018
2018 Cherokee Wojciech did great job and we are very satisfied. We bought car of ours dreams, great choice, great vehicle and great dealership. My dream comes true. Wojciech did great job and we are very satisfied. We bought car of ours dreams, great choice, great vehicle and great dealership. My dream comes true. More
by Lukasz
Employees Worked With
Wojciech Bardzik
February 28, 2018
Great Twas a great experience, she helped me lower the price of the car. Its my first time buying a car at a dealer but she made me feel relaxed about the w Twas a great experience, she helped me lower the price of the car. Its my first time buying a car at a dealer but she made me feel relaxed about the whole process. 10/10 recommend her. Ask for her if you have a choice. More
by Romario Maldonado
Employees Worked With
Tina Zamora
February 28, 2018
Very friendly staff Staff was professional and patient. Didn't feel pressure to buy or have an answer. I feel like I got a fair price on my compass. Staff was professional and patient. Didn't feel pressure to buy or have an answer. I feel like I got a fair price on my compass. More
by Juan Guzman
Employees Worked With
Other Employees :
Bill Ioannitis, Cristian Dumitrascu, Carlos Sanchez
February 28, 2018
5 stars Everyone at Napleton really made me feel like i was cared for. They understood my needs and requirements. And worked fast to fit around my schedule. D Everyone at Napleton really made me feel like i was cared for. They understood my needs and requirements. And worked fast to fit around my schedule. Did whatever was possibile to make sure I was 100% satisfied with my whole expierence at Napleton. I couldn’t have asked for a better expierence buying a car. More
by Durango
Employees Worked With
Ray Slivka, David Rich, Jared Hietikko, Mark Bisciotti
February 28, 2018
Turned around my idea of what car-buying is like! 4 years ago, I bought a pre-owned car at another dealer and was really taken advantage of because of my naivety. Because of that, I was determined not 4 years ago, I bought a pre-owned car at another dealer and was really taken advantage of because of my naivety. Because of that, I was determined not to be taken advantage of again, and did tons of research and prework to try to protect myself. I walked into this dealer with a chip on my shoulder, feeling like I was going into a battle I was sure I would somehow end up losing again. I was introduced to Chris Alverson, who completely changed my mind about what car-buying could be like. He was genuinely trying to get me into the right vehicle for me despite some challenges with my trade-in, and he had an incredible amount of patience with my nerves and reluctance to sign anything until I was sure I was getting both a good deal and the perfect car for my family. Today I drove away in a perfect car for my growing family, and I honestly feel like he worked with me to get me the very best deal he could. I am so grateful, and will definitely be back for my next vehicle and my maintenance. I also worked with David in Delivery and Bill in finance, both of whom were very friendly and did not pressure me into things I didn't want. All in all, this experience was far and away better than I ever expected it to go. Thanks, Chris! More
by stewaram
Employees Worked With
Christopher Alverson
February 27, 2018
amazing people George the sales Manager was amazing thur the whole process from start to finish. i would recommend coming here for all you car needs..So recommended George the sales Manager was amazing thur the whole process from start to finish. i would recommend coming here for all you car needs..So recommended More
by carguy1
Employees Worked With
George Metry, Carlos Sanchez
February 27, 2018
My experience Micheal Richardson my sales rep was very respectful, porfessinal and helpful. The manager Mario Gentry was a straight shooter and worked very fast to Micheal Richardson my sales rep was very respectful, porfessinal and helpful. The manager Mario Gentry was a straight shooter and worked very fast to get all done quickly and to my satisfaction More
by Lane Schaedel
Employees Worked With
Mario Gentry, Michael Richardson
February 27, 2018
Sweet pick up truck Drove by, saw a great looking truck in the use lot. Drove it. Loved it and bought it. Paul made it an easy awesome experience experience. Drove by, saw a great looking truck in the use lot. Drove it. Loved it and bought it. Paul made it an easy awesome experience experience. More
by Jeep guy
Employees Worked With
Other Employees :
Douglas Adams, Cristian Dumitrascu, Jerome Udit, Paul A. Dome
February 26, 2018
Used car purchase Dave was so helpful and kind. We test drove this car for my neighbor with her and he made the experience so easy. Answered all our questions ! We high Dave was so helpful and kind. We test drove this car for my neighbor with her and he made the experience so easy. Answered all our questions ! We highly recommend him ! Thanks Dave ! More
by Hummer5353
Employees Worked With
Dave Melone
