Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Napleton's Arlington Heights Chrysler Dodge Jeep Ram
Arlington Heights, IL
2,522 Reviews
Getting a new or used car is a big commitment, so why settle for a good vehicle from a small-fish dealer when you can get a great vehicle from Napleton's Arlington Heights Chrysler Dodge Jeep RAM, the largest Chrysler Dodge Jeep RAM Dealer in the Greater Chicago area. This Arlington Heights, IL new Chrysler , Jeep, Dodge, and RAM and used car dealer is family-owned, has been in business over 50 years, and puts an emphasis on an easy and enjoyable buying experience for customers from places like Chicago, Palatine, Long Grove, Buffalo Grove, Wheeling, Des Plaines, and Schaumburg, IL. From the moment you come in and are greeted by the sleek flat-screen TV in our waiting area and our comfortable multiple custom lounge areas decked out with TV, Wi-Fi, coffee, and computer access, you know your contentment is the single most important thing to us. Our friendly, knowledgeable staff is devoted to your satisfaction and is committed to exceeding all your expectations before, during, and long after the sale is finished. Plus, with perks like a $100 Customer Referral Bonus and our buying your first tank of gas for you, why would you want to go anywhere else?
Our 2014 new Chrysler, Jeep , Dodge, and RAM inventory comes stocked with the most popular models, such as the Chrysler Town & Country, Chrysler 200 , Jeep Grand Cherokee, Jeep Wrangler , Dodge Challenger, Dodge Grand Caravan, RAM 1500, and RAM 2500. If you are in the market for a used car, truck, or SUV, our used inventory features a broad selection of used Chrysler, Jeep, Dodge, and RAM vehicles, as well as a wide assortment of domestic, foreign, and luxury cars from other manufacturers. Moreover, our Finance Department can help you value your trade and apply for financing quickly in order to get you affordable auto financing and car loans. Chrysler Jeep Dodge RAM auto service and car repairs also come naturally to our Service Department , which comes equipped with the best factory-trained technicians and shuttle se
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,522 reviews
April 04, 2018
Great service I dealt with Robert (sales rep) and I must say he was an absolute pleasure to deal with. Very nice and knowledgeable. He never gave up, even though I I dealt with Robert (sales rep) and I must say he was an absolute pleasure to deal with. Very nice and knowledgeable. He never gave up, even though I was ready to. I highly recommend this dealership. Ask for Robert and you'll be in great hands! Thank you Ed Napleton Arlington Heights. You guys are true professionals. More
by TK1
Employees Worked With
Chris Wilhelm, Robert Taylor
April 03, 2018
Absolutely amazing! Perfect communication, very nice, so glad I didnt go to another dealer. I would highly recommend Carlos. He's a great salesmen. Overall this purchase Perfect communication, very nice, so glad I didnt go to another dealer. I would highly recommend Carlos. He's a great salesmen. Overall this purchase was perfect. More
by Zachhaugen8
Employees Worked With
Cristian Dumitrascu, Chris Wilhelm, Carlos Sanchez
April 03, 2018
An Amazing Experience This dealership is the best that I’ve been to. They are so personal and will do anything they can to make the experience memorable (in a good way!). T This dealership is the best that I’ve been to. They are so personal and will do anything they can to make the experience memorable (in a good way!). They work with you in the best way, making deals that other dealerships wouldnt make. Overall my experience was amazing and very memorable! More
by Ewillming
Employees Worked With
Bill Ioannitis, Norm Rich, Robert Taylor
April 02, 2018
Ram 3500 Wojciech did a really good job on selling me a new truck I would come back and deal with him time after time one of the best salesman at the dealershi Wojciech did a really good job on selling me a new truck I would come back and deal with him time after time one of the best salesman at the dealership More
by Matt
Employees Worked With
Wojciech Bardzik
April 02, 2018
Drove 4 hours for excellent service and price Easiest new car I’ve ever bought and well worth the drive. Very fair prices and great customer service Jared and Adam were awesome to work with Easiest new car I’ve ever bought and well worth the drive. Very fair prices and great customer service Jared and Adam were awesome to work with More
by Pacifica
Employees Worked With
Jared Hietikko
March 31, 2018
FIRST JEEP! Great car buying experience. Fastest car buying experience I ever had! Jared was very informative about the cars. Facility was over extremely clean a Great car buying experience. Fastest car buying experience I ever had! Jared was very informative about the cars. Facility was over extremely clean as well as the car. They even wash the car before handing it over.. More
by Jeep2018
Employees Worked With
Jared Hietikko
March 30, 2018
Chrysler 300 Wojciech did an awesome job who is very funny easy to work with. Very detailed oriented. Went out of his way to make our experience pleasurable. We ha Wojciech did an awesome job who is very funny easy to work with. Very detailed oriented. Went out of his way to make our experience pleasurable. We had an excellent experience with him and the general manager Mario. He was very pleasant and very personable and great personality. He is very upfront and nothing hidden and he is very honest man. We will definitely recommend Napleton to our friends and family. More
by Toni
Employees Worked With
Wojciech Bardzik
March 30, 2018
Great customer service Excellent experience and wonderful customer service. After a disappointing experience at a different dealer, we were happy to have a great experience Excellent experience and wonderful customer service. After a disappointing experience at a different dealer, we were happy to have a great experience here. Jared was knowledgeable and was able to fast track the process. More
by JandK
Employees Worked With
Jared Hietikko
March 29, 2018
Ram 2500 Wojciech was awsome gave us the best deal in town nice professional service. Came in to buy 1 car but the deal was to good so eneded up buying 2 cars. Wojciech was awsome gave us the best deal in town nice professional service. Came in to buy 1 car but the deal was to good so eneded up buying 2 cars. More
by Steve
Employees Worked With
Wojciech Bardzik
March 29, 2018
Amazing dealership My experience was amazing!! Mario, Tina, and David were soo helpful with leasing my car. They answered all my questions and explained everything so th My experience was amazing!! Mario, Tina, and David were soo helpful with leasing my car. They answered all my questions and explained everything so thoroughly. We were laughing the whole entire time. Even though we were up all day long after working a long shift they made this whole process a lot easier. I would recommend them to anyone looking to buy a car!! More
by dkauffmann44
Employees Worked With
David Rich, Mario Gentry, R J Caudill, Tina Zamora
