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Napleton's Arlington Heights Chrysler Dodge Jeep Ram
Arlington Heights, IL
2,530 Reviews
Getting a new or used car is a big commitment, so why settle for a good vehicle from a small-fish dealer when you can get a great vehicle from Napleton's Arlington Heights Chrysler Dodge Jeep RAM, the largest Chrysler Dodge Jeep RAM Dealer in the Greater Chicago area. This Arlington Heights, IL new Chrysler , Jeep, Dodge, and RAM and used car dealer is family-owned, has been in business over 50 years, and puts an emphasis on an easy and enjoyable buying experience for customers from places like Chicago, Palatine, Long Grove, Buffalo Grove, Wheeling, Des Plaines, and Schaumburg, IL. From the moment you come in and are greeted by the sleek flat-screen TV in our waiting area and our comfortable multiple custom lounge areas decked out with TV, Wi-Fi, coffee, and computer access, you know your contentment is the single most important thing to us. Our friendly, knowledgeable staff is devoted to your satisfaction and is committed to exceeding all your expectations before, during, and long after the sale is finished. Plus, with perks like a $100 Customer Referral Bonus and our buying your first tank of gas for you, why would you want to go anywhere else?
Our 2014 new Chrysler, Jeep , Dodge, and RAM inventory comes stocked with the most popular models, such as the Chrysler Town & Country, Chrysler 200 , Jeep Grand Cherokee, Jeep Wrangler , Dodge Challenger, Dodge Grand Caravan, RAM 1500, and RAM 2500. If you are in the market for a used car, truck, or SUV, our used inventory features a broad selection of used Chrysler, Jeep, Dodge, and RAM vehicles, as well as a wide assortment of domestic, foreign, and luxury cars from other manufacturers. Moreover, our Finance Department can help you value your trade and apply for financing quickly in order to get you affordable auto financing and car loans. Chrysler Jeep Dodge RAM auto service and car repairs also come naturally to our Service Department , which comes equipped with the best factory-trained technicians and shuttle se
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,530 reviews
March 19, 2023
Mike Miranda. The best sales person and very patient with us. He knew what we wanted and help us. Thanks Mike. Scott and Wendy. The best sales person and very patient with us. He knew what we wanted and help us. Thanks Mike. Scott and Wendy. More
by swhork
Employees Worked With
Mike Miranda
March 15, 2023
Dealer was busy that day, but as soon as he became available sales rep Abdul greeted my son and I and got to work right away. I had made an appointment to test drive a specific car that I found on th available sales rep Abdul greeted my son and I and got to work right away. I had made an appointment to test drive a specific car that I found on their website. From the beginning he had a "no pressure" approach, for the test drive he suggested a route and let my son and I go on our own. When we got back and decided we wanted the car he got to work on our deal. He was very good at explaining all the add-ons so we could make an informed decision whether we wanted them or not. Once we reached a deal he was very efficient with the paperwork he wanted us to get going asap because it was getting late and we had over an hour drive home and my son had school the next morning. After finalizing our visit with the finance guy our new car was waiting for us, freshly washed and with a full tank of gas!!! I will definitely see Abdul next time I'm in the market for a vehicle. More
by laas99
Employees Worked With
Abdul Onisemoh
March 13, 2023
This dealership promotes the negative connotation that goes with selling cars! They use the "bait and switch" technique to bring you in and then don't deliver what was promised. We were assured that the T goes with selling cars! They use the "bait and switch" technique to bring you in and then don't deliver what was promised. We were assured that the TRX that was advertised was "on-site" and was told the car and "team" would be ready for us. Drove an hour to check it out, no-one was ready for us, and they didn't even have the truck there! Had about 10 different explanations of why, none of them probably true since each person had different stories. Bottom line, we left immediately and ended up going to a different dealer and purchasing from a dealership that values their customers. My advice: Do not waste your time with this dealership! Cannot deliver what they advertise and can't trust their word. By the way, the truck is still listed on their site for sale 2 days after this happened. More
by Irate consumer
Employees Worked With
Ben, ?? didn't stay long enough to get the sales-womans name.
