Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Napleton's Arlington Heights Chrysler Dodge Jeep Ram
Arlington Heights, IL
2,523 Reviews
Getting a new or used car is a big commitment, so why settle for a good vehicle from a small-fish dealer when you can get a great vehicle from Napleton's Arlington Heights Chrysler Dodge Jeep RAM, the largest Chrysler Dodge Jeep RAM Dealer in the Greater Chicago area. This Arlington Heights, IL new Chrysler , Jeep, Dodge, and RAM and used car dealer is family-owned, has been in business over 50 years, and puts an emphasis on an easy and enjoyable buying experience for customers from places like Chicago, Palatine, Long Grove, Buffalo Grove, Wheeling, Des Plaines, and Schaumburg, IL. From the moment you come in and are greeted by the sleek flat-screen TV in our waiting area and our comfortable multiple custom lounge areas decked out with TV, Wi-Fi, coffee, and computer access, you know your contentment is the single most important thing to us. Our friendly, knowledgeable staff is devoted to your satisfaction and is committed to exceeding all your expectations before, during, and long after the sale is finished. Plus, with perks like a $100 Customer Referral Bonus and our buying your first tank of gas for you, why would you want to go anywhere else?
Our 2014 new Chrysler, Jeep , Dodge, and RAM inventory comes stocked with the most popular models, such as the Chrysler Town & Country, Chrysler 200 , Jeep Grand Cherokee, Jeep Wrangler , Dodge Challenger, Dodge Grand Caravan, RAM 1500, and RAM 2500. If you are in the market for a used car, truck, or SUV, our used inventory features a broad selection of used Chrysler, Jeep, Dodge, and RAM vehicles, as well as a wide assortment of domestic, foreign, and luxury cars from other manufacturers. Moreover, our Finance Department can help you value your trade and apply for financing quickly in order to get you affordable auto financing and car loans. Chrysler Jeep Dodge RAM auto service and car repairs also come naturally to our Service Department , which comes equipped with the best factory-trained technicians and shuttle se
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,523 reviews
July 13, 2018
Great experience We came in with a very tight budget because we just bought a house. Our salesman John was very patient with us and helped get us a crazy deal on a new We came in with a very tight budget because we just bought a house. Our salesman John was very patient with us and helped get us a crazy deal on a new Jeep! He also explained all the features and benefits of the car thoroughly! Would recommend! More
by Smoove move
Employees Worked With
Jody Adams, George Metry, John Phelan
July 11, 2018
Great service and prices Came in to look at a Hummer and liked it very much. They made the experience very fun and the buying process easy. I would definitely recommend Jason Came in to look at a Hummer and liked it very much. They made the experience very fun and the buying process easy. I would definitely recommend Jason and this dealership to friends and family More
by Cbuck
Employees Worked With
Jason Ebbole
July 11, 2018
Fantastic I ordered a new JL Wrangler from the factory and John took care of me from start to finish in the whole process. Ask for John! I ordered a new JL Wrangler from the factory and John took care of me from start to finish in the whole process. Ask for John! More
by xxxxx
Employees Worked With
Mark Bisciotti, John Phelan
July 10, 2018
Used suv Bought a used suv from jared I told him where I needed to be and what kind of car I needed he found me the perfect vehicle and worked with me and foug Bought a used suv from jared I told him where I needed to be and what kind of car I needed he found me the perfect vehicle and worked with me and fought for the best deal from the bank. ive bought a few cars in my life before but never have felt that the salesman actually cared about my needs and wants until today. I wanted to take the time to leave this review for Jared because of how happy I am with the whole experience at Napleton More
by best car purchase ever!
Employees Worked With
Jared Hietikko
July 09, 2018
Bueno John was helpful at getting me and my husband a nice Dodge Grand caravan at a price we could afford and got me approved with my less than perfect cred John was helpful at getting me and my husband a nice Dodge Grand caravan at a price we could afford and got me approved with my less than perfect credit. More
by Meme God
Employees Worked With
Chris Wilhelm, John Phelan
July 08, 2018
Happy buyer Came to look at and test drive a used Cadilac. Jason helped me with everything he made the experience fun and easy. I’m very happy with everything an Came to look at and test drive a used Cadilac. Jason helped me with everything he made the experience fun and easy. I’m very happy with everything and would buy from him again. More
by Sho
Employees Worked With
Jason Ebbole
July 07, 2018
Quality People & Friendly Service The team at Napleton is amazing. I went in to the dealership with a car and price point in mind and Robert helped get me there! He was not pushy and The team at Napleton is amazing. I went in to the dealership with a car and price point in mind and Robert helped get me there! He was not pushy and and made me feel as though he had my best interest in mind when selling me the vehicle. Robert, Norm and Bill were extremely knowledgeable and took the time to walk me through all aspects of the process,as well as making recommendations to suit my needs. I would strongly recommend my family and friends visit Napleton for their next car purchase or lease! More
by Vincenzo
Employees Worked With
Bill Ioannitis, Norm Rich, Robert Taylor
July 07, 2018
SRT Grand Jerokkee Outstanding experience at Napleton-Arlington Heights, especially with Jared Hietikko. Was in and out in a very reasonable time. Couldn’t be more happy Outstanding experience at Napleton-Arlington Heights, especially with Jared Hietikko. Was in and out in a very reasonable time. Couldn’t be more happy with my purchase. More
by srtjeep
Employees Worked With
Jared Hietikko
July 06, 2018
Very Helpful Right from the beginning all of the staff were very friendly, everyone smile and spoke. Jason E. who was very patient with me being a first time buyer Right from the beginning all of the staff were very friendly, everyone smile and spoke. Jason E. who was very patient with me being a first time buyer and made this easy to understand, I was very comfortableand am very very pleased with my purchase.💯💯💯 More
by Dbeast221
Employees Worked With
George Metry, Lisa Pugh-Williams, Jason Ebbole
July 05, 2018
Very happy We weren't planning on buying anything today but we came across a nice used Wrangler and our salesman John gave us an insane deal we couldn't pass! Hi We weren't planning on buying anything today but we came across a nice used Wrangler and our salesman John gave us an insane deal we couldn't pass! His manager Mario was funny too! More
by Janet123
Employees Worked With
Mario Gentry, Mark Bisciotti, John Phelan
