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Napleton's Arlington Heights Chrysler Dodge Jeep Ram
Arlington Heights, IL
2,540 Reviews
Getting a new or used car is a big commitment, so why settle for a good vehicle from a small-fish dealer when you can get a great vehicle from Napleton's Arlington Heights Chrysler Dodge Jeep RAM, the largest Chrysler Dodge Jeep RAM Dealer in the Greater Chicago area. This Arlington Heights, IL new Chrysler , Jeep, Dodge, and RAM and used car dealer is family-owned, has been in business over 50 years, and puts an emphasis on an easy and enjoyable buying experience for customers from places like Chicago, Palatine, Long Grove, Buffalo Grove, Wheeling, Des Plaines, and Schaumburg, IL. From the moment you come in and are greeted by the sleek flat-screen TV in our waiting area and our comfortable multiple custom lounge areas decked out with TV, Wi-Fi, coffee, and computer access, you know your contentment is the single most important thing to us. Our friendly, knowledgeable staff is devoted to your satisfaction and is committed to exceeding all your expectations before, during, and long after the sale is finished. Plus, with perks like a $100 Customer Referral Bonus and our buying your first tank of gas for you, why would you want to go anywhere else?
Our 2014 new Chrysler, Jeep , Dodge, and RAM inventory comes stocked with the most popular models, such as the Chrysler Town & Country, Chrysler 200 , Jeep Grand Cherokee, Jeep Wrangler , Dodge Challenger, Dodge Grand Caravan, RAM 1500, and RAM 2500. If you are in the market for a used car, truck, or SUV, our used inventory features a broad selection of used Chrysler, Jeep, Dodge, and RAM vehicles, as well as a wide assortment of domestic, foreign, and luxury cars from other manufacturers. Moreover, our Finance Department can help you value your trade and apply for financing quickly in order to get you affordable auto financing and car loans. Chrysler Jeep Dodge RAM auto service and car repairs also come naturally to our Service Department , which comes equipped with the best factory-trained technicians and shuttle se
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,540 reviews
March 30, 2019
Tight Deals Dealer enticed us with low prices. car was well cared for and priced, but the unwillingness to budge on price and attempts to upsell a service package Dealer enticed us with low prices. car was well cared for and priced, but the unwillingness to budge on price and attempts to upsell a service package were frustrating. More
by GrifReaper
Employees Worked With
Paul A. Dome
March 29, 2019
Chloe is such a nice and professional sales person I had a really good experience talking to Chloe, she listen and understand the car that I wanted. Since I started to talk to her, I knew that I could I had a really good experience talking to Chloe, she listen and understand the car that I wanted. Since I started to talk to her, I knew that I could trust her More
by Myra
Employees Worked With
Chloe C. Adams
March 29, 2019
Stayed Late, Mason did a fantastic job of helping us find a new wrangler unlimited. He was courteous and straight forward, even staying late to help finish the pro Mason did a fantastic job of helping us find a new wrangler unlimited. He was courteous and straight forward, even staying late to help finish the process More
by The only time ill do this
Employees Worked With
Mason Schweinzger
March 29, 2019
My review. Mason is a cool dude. There inventory is large enough to find something that may work. Also if you like modified Mopar products they seem to be flush Mason is a cool dude. There inventory is large enough to find something that may work. Also if you like modified Mopar products they seem to be flush with them. More
by Ben
Employees Worked With
Mason Schweinzger
March 29, 2019
Great Service This was a great dealership with friendly staff who prioritized our needs and wishes. It was clean and had a large selection of cars that provided us This was a great dealership with friendly staff who prioritized our needs and wishes. It was clean and had a large selection of cars that provided us with a a lot of options. More
by Anonymous
Employees Worked With
Mason Schweinzger
March 29, 2019
Never thought I would enjoy buying a car...but I did!! Chris Powell, thank you. The experience was all positive. You listened so carefully to our intentions & made us feel like we entered a win win transac Chris Powell, thank you. The experience was all positive. You listened so carefully to our intentions & made us feel like we entered a win win transaction. Going home in a brand new silver Gray Jeep Grand Cherokee High Altitude. We will recommend. Your sales manager is a gentleman. A dynamic duo More
by DonnaJill
Employees Worked With
Chris Powell & Sales Manager Phil, Jody Adams
March 29, 2019
Jared Hietikko First time buyer and couldn't be any happier with the experience Jared Hietikko gave us. He was extremely helpful and selfless. 5 out 5 hands down. He First time buyer and couldn't be any happier with the experience Jared Hietikko gave us. He was extremely helpful and selfless. 5 out 5 hands down. He actually cares about clients and it truly shows. Does whatever he can to make sure you're happy with your purchase. Need a vehicle? GO TO HIM! More
by Kingger
Employees Worked With
Jared Hietikko
March 29, 2019
Grand cherokee lease Second Jeep purchase from Napleton in the last year. Everytime i come back the purchase gets easier and easier. Told Jared what i was looking to do an Second Jeep purchase from Napleton in the last year. Everytime i come back the purchase gets easier and easier. Told Jared what i was looking to do and he made it happen! More
by Jeep rocks
Employees Worked With
Chad Ingram, Jared Hietikko
March 29, 2019
Mi primer experiencia Thank you so much Irwing Medina to be pacient and give a good y beautyfull car and thanks my brother too, you always are with me, I love you brother : Thank you so much Irwing Medina to be pacient and give a good y beautyfull car and thanks my brother too, you always are with me, I love you brother :) More
by Leny28
Employees Worked With
Irving Medina
March 29, 2019
Buyer Beware - HUGE Hidden Fees We test drove a 2018 Jeep with 12,000 miles and he was very knowledgeable. When it came to numbers, they gave me wanted I wanted for my car, but then We test drove a 2018 Jeep with 12,000 miles and he was very knowledgeable. When it came to numbers, they gave me wanted I wanted for my car, but then added on two fees. A reconditioning fee for $2499 and then another fee for $1499. He couldn’t explain what the fees were at all. If the Jeep is a year old with only 12,000 miles, why does it need new brakes, tires, etc - did your customers drive it into the ground? He brought the sales manager over and told us that all dealerships charge these fees - WHAT?! I’ve bought a few cars in my life and I knew he was pulling my leg. I walked out. Completely insulted by the sneaky sales techniques shown by this sales person and the dealership. Buy Beware. More
by Jeepers Creepers.
Employees Worked With
George , Mason Schweinzger
