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Napleton's Arlington Heights Chrysler Dodge Jeep Ram
Arlington Heights, IL
2,540 Reviews
Getting a new or used car is a big commitment, so why settle for a good vehicle from a small-fish dealer when you can get a great vehicle from Napleton's Arlington Heights Chrysler Dodge Jeep RAM, the largest Chrysler Dodge Jeep RAM Dealer in the Greater Chicago area. This Arlington Heights, IL new Chrysler , Jeep, Dodge, and RAM and used car dealer is family-owned, has been in business over 50 years, and puts an emphasis on an easy and enjoyable buying experience for customers from places like Chicago, Palatine, Long Grove, Buffalo Grove, Wheeling, Des Plaines, and Schaumburg, IL. From the moment you come in and are greeted by the sleek flat-screen TV in our waiting area and our comfortable multiple custom lounge areas decked out with TV, Wi-Fi, coffee, and computer access, you know your contentment is the single most important thing to us. Our friendly, knowledgeable staff is devoted to your satisfaction and is committed to exceeding all your expectations before, during, and long after the sale is finished. Plus, with perks like a $100 Customer Referral Bonus and our buying your first tank of gas for you, why would you want to go anywhere else?
Our 2014 new Chrysler, Jeep , Dodge, and RAM inventory comes stocked with the most popular models, such as the Chrysler Town & Country, Chrysler 200 , Jeep Grand Cherokee, Jeep Wrangler , Dodge Challenger, Dodge Grand Caravan, RAM 1500, and RAM 2500. If you are in the market for a used car, truck, or SUV, our used inventory features a broad selection of used Chrysler, Jeep, Dodge, and RAM vehicles, as well as a wide assortment of domestic, foreign, and luxury cars from other manufacturers. Moreover, our Finance Department can help you value your trade and apply for financing quickly in order to get you affordable auto financing and car loans. Chrysler Jeep Dodge RAM auto service and car repairs also come naturally to our Service Department , which comes equipped with the best factory-trained technicians and shuttle se
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,540 reviews
May 18, 2019
Amazing costumer support Tina was very helpful in purchasing my dream car! She’s amazing! Would recommend to any one! The shop as a whole was beautiful! T Tina was very helpful in purchasing my dream car! She’s amazing! Would recommend to any one! The shop as a whole was beautiful! T More
by Tfischer28
Employees Worked With
Tina Zamora
May 18, 2019
My new JL Great salesman Irving Medina. Worked with him past he did a outstanding job. Come see Irving, he is my guy. He he keeps me updated Great salesman Irving Medina. Worked with him past he did a outstanding job. Come see Irving, he is my guy. He he keeps me updated More
by Jjones
Employees Worked With
Irving Medina
May 17, 2019
The best place ever Mason he is the best salesman in this place. Come see him for the best deals and customer service. It would be a mistake to see anyone else! Mason he is the best salesman in this place. Come see him for the best deals and customer service. It would be a mistake to see anyone else! More
by Serg
Employees Worked With
Mason Schweinzger
May 16, 2019
6 hour drive You guys had a 2018 EcoDiesel I worked with Iwas/Mario/Chloe. Chloe was beyond helpful when we got there and did whatever she could to help us get t You guys had a 2018 EcoDiesel I worked with Iwas/Mario/Chloe. Chloe was beyond helpful when we got there and did whatever she could to help us get the deal done I would highly recommend that you have Chloe deal with customers who come from far away as she was extremely helpful. More
by Westerman3
Employees Worked With
Mario Gentry, Iwas Iwas, Chloe C. Adams
May 16, 2019
Good Car Buying Experience Very transparent car buying process. Quick processing of loan paperwork. Chloe was very pleasant, we’ll prepared, organized and very relaxed. No hi Very transparent car buying process. Quick processing of loan paperwork. Chloe was very pleasant, we’ll prepared, organized and very relaxed. No high pressure sales tactics. Had an issue with the quoted financing rate vs. actual, but the dealership offered a reasonable solution to the issue. More
by John75
Employees Worked With
Chloe C. Adams
May 13, 2019
Oil Change on 2018 Dodge Durango Thank you for a quick and easy service for my oil change today! Dropped off the car 1st thing in the AM before work...was kindly shuttled to my office Thank you for a quick and easy service for my oil change today! Dropped off the car 1st thing in the AM before work...was kindly shuttled to my office 10 mins away...oil change was done in and hour and thirty minutes...got picked up from office to pick up my car...picked up my car all nice n clean and was all back at work by 1030am! Thank you Mark from Finance, Todd & Rick from Service! More
by RiveraDurango
Employees Worked With
Todd , Rick (service department), Mark Bisciotti
May 11, 2019
Outstanding service!! Jared and the Napleton team are outstanding! They thoroughly go over everything, and make the purchase of a new vehicle, very comfortable! I would hig Jared and the Napleton team are outstanding! They thoroughly go over everything, and make the purchase of a new vehicle, very comfortable! I would highly recommend anyone to purchase from them-they are very professional and have outstanding customer service! Jared was very knowledgeable about every aspect of my 2019 charger scat back! More
by JennyP0624
Employees Worked With
Jared Hietikko
May 10, 2019
No customer service Brought my 16 Town & Country into service department as the paint on the hood was bubbling. Joe in service briefly looked at the vehicle and said ther Brought my 16 Town & Country into service department as the paint on the hood was bubbling. Joe in service briefly looked at the vehicle and said there was nothing he could do, out of warranty and suggested it was probably due to salt. No photos taken, no assistance given. Called Chrysler, rep was confused on why dealer did not assist and offered that photos had to be submitted for review. Would not go back to this dealer, called and talked to another local dealer. As soon as I said hood was bubbling, service manager was able to tell me where the damage was without even seeing the vehicle. Advised me it was a well known defect with T&C models. He requested I bring the vehicle in, did so, and he immediately approved the corrosion warranty work. Within 1 week of contacting the new dealer, my vehicle issue has been resolved. I have to say that it was a blessing in disguise that I was treated so poorly at this dealer. Because now I have found a dealer that actually wants me as a customer and has earned my business. More
by welldunn
Employees Worked With
Joe in service
May 09, 2019
Used van purchase Thank you Jared for making it easy to upgrade my van. I love the new van drives great. And good deal too, see you again soon for truck Thank you Jared for making it easy to upgrade my van. I love the new van drives great. And good deal too, see you again soon for truck More
by Grisel
Employees Worked With
Jared Hietikko
May 08, 2019
Dissappointed I purchased a Ram 1500 recently. I provided the finance rate i was approved for and shook hands on an agreed monthly payment. Somewhat surprised whe I purchased a Ram 1500 recently. I provided the finance rate i was approved for and shook hands on an agreed monthly payment. Somewhat surprised when i reached the finance department, my payment was 10 more and the rate was almost 1 full percent higher than what i showed i was approved. More
by xx Builders
Employees Worked With
James King
