Napleton Ford of Oak Lawn

Very bad service, you dont fix my problem in the knocking suspension i dont like you try to fooling me, this week im going back to your service dept. and if you dont fix that problem i have to talk general m suspension i dont like you try to fooling me, this week im going back to your service dept. and if you dont fix that problem i have to talk general manager More

Took for for ever to get vehicle in for repairs, when called to get an update, no one would know. Kept waiting on phone line and just being transferred from one service writer to another. Overpriced on called to get an update, no one would know. Kept waiting on phone line and just being transferred from one service writer to another. Overpriced on repairs, would not recommend. More

Paul was very informative and answered my questions about new tires, which I will be purchasing and a battery in the future. Also my escape had a recall, and finished in a timely manner. new tires, which I will be purchasing and a battery in the future. Also my escape had a recall, and finished in a timely manner. More

Very friendly easy to deal with professional people. Joe Venditti was extreme helpful. Wii’s always go back to him for future Buys. Very clean dealership. Venditti was extreme helpful. Wii’s always go back to him for future Buys. Very clean dealership. More

Easy to work with friendly people like the mechanics it’s a good all-around place to bring your car Definitely would recommend this place very clean also a good all-around place to bring your car Definitely would recommend this place very clean also More

Hawk preformed the recall work in a very timely manner and my van seemed to be more peppier then when I dropped it off. Thank You Hawk Ford on a job well done. and my van seemed to be more peppier then when I dropped it off. Thank You Hawk Ford on a job well done. More

Mitch our salesman was wonderful to help us with the out of state transaction!! Special thanks To make sure everything was coordinated for the transaction, m daughter loves her new Bronco sport!! Mike B fr of state transaction!! Special thanks To make sure everything was coordinated for the transaction, m daughter loves her new Bronco sport!! Mike B from KC More

Wonderful service experience! LaQuita was pleasant, kept me informed of the progress and ensured my vehicle was completed within the promised time frame. As a recently retired Service Director of a differen me informed of the progress and ensured my vehicle was completed within the promised time frame. As a recently retired Service Director of a different dealership my expectations were high. Hawk Ford service team exceeded my expectations and I will definitely be back for future needs. More

Dealership Service department scheduled a 7am drop off for vehicle maintenance. Staff were ready to go and I felt comfortable leaving the facility knowing our small RV was in good hands. for vehicle maintenance. Staff were ready to go and I felt comfortable leaving the facility knowing our small RV was in good hands. More

I noticed my front bracket weren't attached to my new car. Minor oversight, the bracket was in my trunk. I called Nick Shaqra and he took care of me right away. Award-winning service. Thanks Nick at Hawk car. Minor oversight, the bracket was in my trunk. I called Nick Shaqra and he took care of me right away. Award-winning service. Thanks Nick at Hawk Ford. More