Napleton Ford of Oak Lawn

Wonderful warm professional staff with excellent service. Clean and comfortable waiting facilities. Definitely recommend Hawk Ford. Paul took great care of me and was extremely knowledgeable regarding my sit Clean and comfortable waiting facilities. Definitely recommend Hawk Ford. Paul took great care of me and was extremely knowledgeable regarding my situation with my vehicle. More

Seemed to do very nice work on my vehicle, had a coolant leak took it in Monday morning 830am, the 19th of July 2021 for an all around Brake Job and coolant leak as well as an oil change and all is well so leak took it in Monday morning 830am, the 19th of July 2021 for an all around Brake Job and coolant leak as well as an oil change and all is well so far brakes are great and I have not yet seen any leakage thus far. So far so good! Was skeptical on a few other Ford dealers in the past but after coming to hawk ford I am definitely going to be back for more maintenance in the future when needed. More

Kathy was great and helped me a lot thank you for your service I will be visiting again for any more car work I need service I will be visiting again for any more car work I need More

Very friendly staff and very professional nice and clean facility.I was satisfied with the service my vehicle is riding beautifully. Thank you so much facility.I was satisfied with the service my vehicle is riding beautifully. Thank you so much More

Great job! Had an appt at 4pm. They were able to service my car early. Discussed service with Don and he was very helpful explaining filters to be changed and tires needing rotation. Also used coupon to hel my car early. Discussed service with Don and he was very helpful explaining filters to be changed and tires needing rotation. Also used coupon to help keep cost a bit lower. Thank you! More

I think each individual department is strong. I think an opportunity exists for better community between departments. I think the service work is good. A little pricey though opportunity exists for better community between departments. I think the service work is good. A little pricey though More

I had my car serviced at Hawk Ford. Paul was amazing. He went above and beyond to make sure my car was repaired properly. I would highly recommend! went above and beyond to make sure my car was repaired properly. I would highly recommend! More

Help me get into a brand new car and lowered my interest rate by 15%. Best customer service. Will be going to get my next vehicle here rate by 15%. Best customer service. Will be going to get my next vehicle here More

I appreciated the service from the staff and the amount of time I was there was right around what they told me it would be. of time I was there was right around what they told me it would be. More

Labor prices are through the roof. I have Frequently had to return for the same issues within short periods of time. When I asked about this I was told no inspection was done on the vehicle. Although I had to return for the same issues within short periods of time. When I asked about this I was told no inspection was done on the vehicle. Although I had no idea what was wrong when i came in and I specifically asked for an inspection. More