Napleton Ford of Oak Lawn

Very professional, very quick service your crew really knows what they are doing. I am very satisfied knows what they are doing. I am very satisfied More

Great service and staff ⭐⭐⭐⭐⭐ will definitely returning for future services. Oil change wiper blades Installed. for future services. Oil change wiper blades Installed. More

I was impressed with the service team and the attention to details they gave my car and me very professional!! to details they gave my car and me very professional!! More

Not happy with the dealer markup and I swear I got up charged on interest rate. Having owned over 15 fords even with the gm xxxxxxxx repo didn’t do anything to help on that front. I like the car and sale charged on interest rate. Having owned over 15 fords even with the gm xxxxxxxx repo didn’t do anything to help on that front. I like the car and salesman was nice and his boss too but I got the feeling I got screwed. I didn’t need the car and it was something I wanted. Have bought a car at hawk dodge not helping previous customers is not cool. I’ve purchased 62 cars since I was 16 up until now. I believe this will be my last new car I ever buy through a dealer. I know it’s a business and I could have walked away. But it was my Christmas and my birthday gift to me. Just left a bad taste in my mouth. I will not be recommended any of my friends or family. Just being honest. Not upset with your company persay but in general. It’s not the consumer fault there is no inventory xxxxty your xxxxing us to make a huge profit you made money on my car, the bank rate and your xxxxty market adjustment. And yes I know I didn’t have to buy from you. Like I said my car salesman was cool no issues. Fi went smooth and it was a smooth transaction just felt very Violate it. I will probably only go back there for my free oil change that I was told was included by my car salesman boss. Other than that will never see me for service at your place. One of the only reason I came to your store I’ve purchase 5 new mustang every time I go and build want I want they never had. When I built my 2021 you guys had exactly what I wanted and I jumped on it. More

I called Pete at quick lube to see when he couldGet me I called Pete at quick lube to see when he could Get me in for a new battery and he said if you can get here soon I can get you right in. It was abou I called Pete at quick lube to see when he could Get me in for a new battery and he said if you can get here soon I can get you right in. It was about 10:30 on a Monday! I’m close to there so I was able to get right over. He had me in and out within 15-20 minutes! Amazing! I’ve been dealing with Pete in service for about 4 years and he’s been awesome and very helpful. I’ve even seen him squeeze people in who are desperate, which I think is a very nice thing to do for people. I will continue to go there because of the great service. Thanks Pete and his team for great customer service with a friendly smile. More

Nice service and good experince i visit many time this place good staff good prisei place good staff good prisei More

Had a appointment greeted upon entryService Mgr got it Had a appointment greeted upon entry Service Mgr got it all going all went well Had a appointment greeted upon entry Service Mgr got it all going all went well More

Make every attempt to resolve the problem with minimum cost and down time to me. cost and down time to me. More