Napleton Ford of Oak Lawn

The service that Paul (service manager) and Sly (technician/mechanic) provided in solving my vehicle issue was top notch. From the initial diagnosis they knew that spider webs had clogged the fuel (technician/mechanic) provided in solving my vehicle issue was top notch. From the initial diagnosis they knew that spider webs had clogged the fuel evap lines which was causing issues with fuel fill. They worked diligently to resolve. More

Was able to come in for a replacement part and get out quicker than estimated. Friendly service. quicker than estimated. Friendly service. More

The dealer was precise I knew what car I wanted and it was taken care of was taken care of More

My service experience at Ford was great! I arrived before my appointment time, they took my information, asked the necessary questions on the problem and took care of my vehicle. I got in and out. N before my appointment time, they took my information, asked the necessary questions on the problem and took care of my vehicle. I got in and out. Not bad!!! More

Very friendly and quick service. I brought my car for 10,000 mile The Works oil change, tire rotation and inspection on a very busy day there. They had me in and out in a 1/2 hour. I was very impressed. 10,000 mile The Works oil change, tire rotation and inspection on a very busy day there. They had me in and out in a 1/2 hour. I was very impressed. More

Very nice salesman and they were great and the dealership was nice and clean. I would recom mend the dealership was nice and clean. I would recom mend the dealership More

Great and fast service. I was in and out in less than 15 minutes. Very clean environment minutes. Very clean environment More

Went above and beyond to get my warranty used. Great communication very nice service 10 out of 10 communication very nice service 10 out of 10 More

Excellent customer service from the service desk and Pete. Especially Andy, the mechanic. Always great service Pete. Especially Andy, the mechanic. Always great service More

Service person Paul Stassin was very helpful throughout the process . Explained everything in detail. Good job the process . Explained everything in detail. Good job More