Napleton Ford of Oak Lawn

Jimmy was very understanding. His team ate supported his options available to me. I am a very busy senior citizen, who is always grateful when I am treated responsibly and with respect. When I am served by options available to me. I am a very busy senior citizen, who is always grateful when I am treated responsibly and with respect. When I am served by commissioned employees I realize I must be careful. Jimmy and Donny were great. More

Wanted to charge me $500 to replace 2 inches of wire, on an defect known to Ford. Wouldn't show me the wires. They lost my trunk key and forced me to pay $160 to get my car back. Didn't respond to inquires. an defect known to Ford. Wouldn't show me the wires. They lost my trunk key and forced me to pay $160 to get my car back. Didn't respond to inquires. Overall, a disappointing experience. Amber was nice but left me hanging. More

Friendly, great service 👍 wait time is excellent. Appoint s cheduling is also great wouldn't want it any other way Appoint s cheduling is also great wouldn't want it any other way More

The repair center got me right in with no issues and I didn't have any appointment. The service was great and I Appreciate the service. didn't have any appointment. The service was great and I Appreciate the service. More

From Conor to the Lads at the front desk in QL…outstanding service and treatment…good crew. QL…outstanding service and treatment…good crew. More

Took me before my appointment very courtesy very appropriate professional and did everything I was expecting to have done appropriate professional and did everything I was expecting to have done More

Tony and Nick were very knowledgeable, worked with us, and answered all of our questions. Very good overall experience. and answered all of our questions. Very good overall experience. More

Hawk Ford of oaklawn IL is the best place to go for a car they work with you n make sure u leave with something. car they work with you n make sure u leave with something. More

A little rough in the communication department, but Paul went out off his way to make it right after we discussed everything. went out off his way to make it right after we discussed everything. More

Very helpful and patient. Service quick and amazing. It was a pleasurable experience. Service person name is Don. He needs to be employee of the month. He was kind and effective. was a pleasurable experience. Service person name is Don. He needs to be employee of the month. He was kind and effective. More